My Verizon app asking for root?

Jaggar345

Senior Member
May 24, 2012
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Amston
I installed the my Verizon app from the play store and it randomly asked for root when I wasn't even using it. Obviously I denied it because there is no reason for them to need it. Just a heads up Verizon is looking for people who are rooted. Google doesn't turn up any results that say why they need it. Just a heads up for those who update it.

After speaking with a verizon rep, they stated:

"One of the things the new tools with tell us is if a device is rooted. When doing troubleshooting and in consideration of our warranty guides, it does help us to know if the phone has been rooted. We may ask a user to Factory Reset and go back to the normal software before we can assist them with more advance troubleshooting or be able to send them a warranty replacement."

So apparently they need it to check if you have an issue and if you do and are rooted they wont help you. I don't entirely believe what they are up to, but I would advise freezing the app if your not willing to take any risks and are indeed rooted, or simply do not allow it to update.

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Last edited:

Uzephi

Recognized Contributor
Apr 20, 2012
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Phoenix
What about using the xposed app "root cloak"? Wouldn't it hide the root binary and su app?

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Jaggar345

Senior Member
May 24, 2012
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158
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Amston
I'm not going to worry about it. If they decide to take action against root users who cares I'm leaving the network when my contract runs up anyways.

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Colomonster

Senior Member
Aug 1, 2010
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Big Apple Circus
I noticed the same thing... Allowed it by habit, and quickly did a restore... I thought was fishy... Who knows I'm not under warranty anyways,I bought this device outright on eBay....But still didn't want then to know I'm rooted

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mr4r4n

Senior Member
Apr 3, 2008
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NY
rootcloak would be the best option, it will keep the app from seeing the device as rooted as opposed to it getting the denied response and vzw still getting their snooping done.
 

meskes

Senior Member
Feb 7, 2012
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Tucson
Yeah, I got a root request from the update today. ****. That. I denied the permission and Uninstalled the app.

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meskes

Senior Member
Feb 7, 2012
231
42
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Tucson
That's what I did yesterday!
I'm of the similar mindset that Big Red is profiling every device on the network to see who's rooted for warranty issues, as well. Even if they do flag my device as such, I'm not really worried about it. I just don't like the idea of them being invasive like that. It's my device, I'm out of contract, and with how much I pay, you're damn right I'm going to do as I please. If they want to disallow me service, that's fine by me. They'd only be hurting themselves.

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rcicu

Senior Member
Oct 11, 2006
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BFE
I'm of the similar mindset that Big Red is profiling every device on the network to see who's rooted for warranty issues, as well. Even if they do flag my device as such, I'm not really worried about it. I just don't like the idea of them being invasive like that. It's my device, I'm out of contract, and with how much I pay, you're damn right I'm going to do as I please. If they want to disallow me service, that's fine by me. They'd only be hurting themselves.

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Well after is seen that I activated my H2O SIM and have been running on that for 24hrs. When my wife's phone comes later today I will terminate my service with VZW... I pay too much money for there games... time to cut my bill in half!
 

meskes

Senior Member
Feb 7, 2012
231
42
0
Tucson
Well after is seen that I activated my H2O SIM and have been running on that for 24hrs. When my wife's phone comes later today I will terminate my service with VZW... I pay too much money for there games... time to cut my bill in half!
The only reason I still have vzw is because I live in the country. Once Magenta rolls out the 700 MHZ band tho, I'm gone.

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