[NEED HELP] Captivate can't detect internal storage and external SD

[tquang620]

first, sorry for my bad english.
I flash Slimbean 3.1 on my cappy and it work well ... until yesterday. The phone is and i have to reset phone, but its stucked on the semaphore screen. Then I try to remove battery, restart again and its stucked again.
I try to flash stock ROM 2.3.5 using odin and but i realize that it can't detect a internal SD and my 4GB micro SD.
my phone status :
- it will bootloop if i remove the SD card althoug it doesnt detect ??
- boh SD card and USB storage are "unavailable"
- can't flash any ROM or install a app or take picture

Help me, is my phone gone

 

[BWolf56]

first, sorry for my bad english.
I flash Slimbean 3.1 on my cappy and it work well ... until yesterday. The phone is and i have to reset phone, but its stucked on the semaphore screen. Then I try to remove battery, restart again and its stucked again.
I try to flash stock ROM 2.3.5 using odin and but i realize that it can't detect a internal SD and my 4GB micro SD.
my phone status :
- it will bootloop if i remove the SD card althoug it doesnt detect ??
- boh SD card and USB storage are "unavailable"
- can't flash any ROM or install a app or take picture

Help me, is my phone gone

Are you able to boot in recovery? (3 buttons combo)

From there, you can try to clear cache/dalvik and reboot (booting will take a while).

Another option would be to try to mount the your SD through recovery, backup your files, get in download mode, flash KK4 with Odin one click, flash corn kernel with Odin 1.85 and finaly, get back on Slimbean as per their instructions.

 

[tquang620]

Are you able to boot in recovery? (3 buttons combo)

From there, you can try to clear cache/dalvik and reboot (booting will take a while).

Another option would be to try to mount the your SD through recovery, backup your files, get in download mode, flash KK4 with Odin one click, flash corn kernel with Odin 1.85 and finaly, get back on Slimbean as per their instructions.

i can boot in recovery, clear cache/dalvik but can not factory reset it because internal storage is not available. I have a ROM file in internal SD but I can't access to it. Is there a ROM with a extension that can be flash through Odin?
The phone work well in 2.3.5, just cant detect both storage, and if i put out the SD card, it will boot loop.

 

[BWolf56]

i can boot in recovery, clear cache/dalvik but can not factory reset it because internal storage is not available. I have a ROM file in internal SD but I can't access to it. Is there a ROM with a extension that can be flash through Odin?
The phone work well in 2.3.5, just cant detect both storage, and if i put out the SD card, it will boot loop.

So you flashed KK4 already? If not, you should.

As for flashing a ROM with Odin, you'd need it to be packaged for it (or made into a one click). Before flashing a new custom ROM, you'll need to fix your SD card problem.

If you're able to connect your SD card to your pc, backup it's files, format it and try it again.

 

[tquang620]

So you flashed KK4 already? If not, you should.

As for flashing a ROM with Odin, you'd need it to be packaged for it (or made into a one click). Before flashing a new custom ROM, you'll need to fix your SD card problem.

If you're able to connect your SD card to your pc, backup it's files, format it and try it again.

i find this topic http://forum.xda-developers.com/showthread.php?t=1447303&page=1, Is my phone have that issue?
Can I access to the internal storage again or i lost it forever?

 

[BWolf56]

i find this topic http://forum.xda-developers.com/showthread.php?t=1447303&page=1, Is my phone have that issue?
Can I access to the internal storage again or i lost it forever?

Did you see the EU screen? If not, then no.

You didn't answer nor reply to my last post, I need you to in order to help you.

 

[tquang620]

Did you see the EU screen? If not, then no.

You didn't answer nor reply to my last post, I need you to in order to help you.

This is my friend's phone, so i dont know it had EU screen or not. I flash KK4 but it is bootloop, i try KF1, KJ2, bootloop. Yesterday KF1 work but today it doesnt, Only JF6 working now. Its still not detect internal memory, and i must put a external SD card in to make it work.

IF i see EU screen then my internal SD gone ? I use captivate too, so im very worry now.
Thanks for helping me

 

[tquang620]

i dont want to use SD anymore so i think it is not necessary to format or backup it. Captivate can work well without a SD card.

 

[BWolf56]

This is my friend's phone, so i dont know it had EU screen or not. I flash KK4 but it is bootloop, i try KF1, KJ2, bootloop. Yesterday KF1 work but today it doesnt, Only JF6 working now. Its still not detect internal memory, and i must put a external SD card in to make it work.

IF i see EU screen then my internal SD gone ? I use captivate too, so im very worry now.
Thanks for helping me

Well first step would be to ask your friend if he got the EU screen. If so, follow the guide to recover from it.

You will need the bootloaders version of KK4 now as JF6 flashes old bootloaders. If Odin doesn't work, you can try Heimdall (know that Odin won't work on the same USB port as Heimdall, due to Heimdall flashing it's own drivers to that USB port).

I'm not sure what you mean by having to put the external SD card to make it work, do you mean that the internal SD works when the external is in? If so, copy it's content to your pc or external SD while you still can as you might need to completely wipe it.

 

[tquang620]

Well first step would be to ask your friend if he got the EU screen. If so, follow the guide to recover from it.

You will need the bootloaders version of KK4 now as JF6 flashes old bootloaders. If Odin doesn't work, you can try Heimdall (know that Odin won't work on the same USB port as Heimdall, due to Heimdall flashing it's own drivers to that USB port).

I'm not sure what you mean by having to put the external SD card to make it work, do you mean that the internal SD works when the external is in? If so, copy it's content to your pc or external SD while you still can as you might need to completely wipe it.

I ask him, he said that he saw a black screen, he press power button but it did't work, then he put out battery then the phone was stucked in semaphore screen. When he give me his phone, I try to restock it using odin and JF6 . Thats all.

I mean that if external SD is put in, then phone then boot successful, if not it will bootloop. When using phone, it say both internal and external is unavailable, if i put out external SD the phone turn off immediately.

 

[BWolf56]

I ask him, he said that he saw a black screen, he press power button but it did't work, then he put out battery then the phone was stucked in semaphore screen. When he give me his phone, I try to restock it using odin and JF6 . Thats all.

I mean that if external SD is put in, then phone then boot successful, if not it will bootloop. When using phone, it say both internal and external is unavailable, if i put out external SD the phone turn off immediately.

That sounds worse than the EU bug.. But I would still try their fix so follow their guide. Hopefully it helps, one thing though, EU is a ICS bug and you were on JB so there's something missing here.. Was there any changes or mod made before the black screen? Tried to install something perhaps?

As for JF6, it should never be flashed anymore as it flashes the old bootloaders. KK4 is what you need (GB 2.3.5) and since you flashed JF6, you'll need to reflash the GB bootloaders, so Odin KK4 with bootloaders.

So here are your next steps:
1- Find out what exactly happened before the black screen
2- Try to flash Odin KK4 (with BLs)
3- If it doesn't work, try with Heimdall KK4 with bootloaders (Use it on a different USB port)
4- If all of the above don't work, follow the EU bug guide

 

[tquang620]

Thanks alot for your help, i will try tomorow, then i will report.