Need help getting files off of phone, generally stuck at custom padlock screen.

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Van Wilder

Member
Dec 13, 2006
17
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The other day I was using my att s4 active and it went off on me. I put it in recovery mode and it just keeps going off. I don't know for sure but I vaguely recall installing a custom rom a long time ago. I've replaced the battery and charged it so I'm sure that's not an issue. Occasionally it will come up with an ! saying the software is not for the phone, take it to att. Other times it will boot up and will stay on for like 5 seconds, just enough to pass the lock screen.

Sometimes it sticks on secovery boouing (weird) and yet other times it won't do anything. I'd really like to get my pictures off of the phone.