[need help] razr xt910 NO service But phone is reading sim card & its contacts

3n3rg1c

Senior Member
Jun 28, 2012
437
375
0
Delhi
Guys I have a strange problem my razr wont connect to any of the data 2g or 3g only on custom roms like 4.4 Kitkat,Carbon rom etc . I flashed them on slot 1,2 even on stock slot but no luck.. I tried to change Baseband But It always failed So guys help me.....


Edit 11.12.2013:::

I fixed the problem partially..
I fixed the network mess It was bad radio which did this all I flashed ICS radio and now network works fine in all roms (Stock and Custom) BuT bo mobile data on any of them :(
Edit::::

Now Phone says NO SERVICE on both stock And custom rom but reads sim card contacts & SMS's...
I tried reflashing stock rom But no success. Help me guys...
 
Last edited:

CoreyWillWhat

Senior Member
Dec 3, 2013
256
189
0
Philadelphia
2g/3g for many of the newer roms has been a problem with both the XT910 and XT912. I know with cyanogenmod 10.2 I'm still not able to connect to 2g/3g although LTE does work. With the newest release of cyanogenmod 11 though I do get 3g and LTE, although some people have been reporting they are not. Seems it's headed in the right direction. Give the latest CM11 build a shot and see if it works for you.

Sent from my Nexus 10 using xda app-developers app
 

3n3rg1c

Senior Member
Jun 28, 2012
437
375
0
Delhi
tried Not working :( Now even more strange thing happend NO SERVICE on Stock also but phone is reading sim card. I can see contacts & sms saved in sim card...
 

vazersecurity

Senior Member
Aug 2, 2012
377
54
58
Provo, UT
Open the phone (or dialer, whatever you would like to call it) and Dial *#*#4636#*#* and go to Phone Information and tell us what the preferred network is.
--
Also:
What ROM did you get LTE Only on?

I learned that sometimes ROMs can mess up NV's. The only way of fixing this is to wipe everything and start fresh. And when you are flashing you cannot downgrade, it will fail every time. You may already know what I am telling you but just in case.

And what carrier are you with?

Sent from my XT912 using Tapatalk
 
Last edited:

3n3rg1c

Senior Member
Jun 28, 2012
437
375
0
Delhi
In my case in testing I am on GSM auto prl. I tried Flashing JB stock moto BUT it also did not solved my problem. I have erased my cid and checked with different region stock also but no progress :(
 

3n3rg1c

Senior Member
Jun 28, 2012
437
375
0
Delhi
Hooray I fixed the network mess It was bad radio which did this all I flashed ICS radio and now network works fine in all roms (Stock and Custom) BuT bo mobile data on any of them :(
 

vegolas

New member
Dec 18, 2013
2
0
0
Pune
Hooray I fixed the network mess It was bad radio which did this all I flashed ICS radio and now network works fine in all roms (Stock and Custom) BuT bo mobile data on any of them :(
I m having same mobile phone xt910 with idea sim ... already pissed with moto and google for not releasing JB in entire asia &
Now Same problem here but differnence i having this problem a sudden out of nowhere
its just been 13th month for my razr
never rooted or flashed ...
just updated to ICS from stock GB via usb data cable as update was in my country
I purchase a new microSIM & also did a data / factory rest from phone boot option ( u know from tht recovery option comes after rebooting in boot seq mode) to solve the problem but no positive result ... though i found one thing if u go to settings -> more -> mobile networks-> select network ... there you'll find 3 option
1) 2G only
2) 3G only
3) automatic default
well by 1st option works it given me range ... doesn't show no service or emergency calls but 2nd & 3rd option gives me same problem " NO SERVICE " or " EMERGENCY CALL "

sys version -
673.943.328.XT910.AsiaRetail.en.03
firmware version -
GAS_ASIA_USASPDRICSIRD_P021

i m worried if its really sim card jacket problem ...
hey faheemakbar18 how much time & money it took to fix that problem
 

3n3rg1c

Senior Member
Jun 28, 2012
437
375
0
Delhi
I dont think its the problem of sim jack. Just go to dialer then *#*#4636*#*# then to phone info then hit menu key select radio band & choose option to automatic.. Hope this helps you.. I had same issue when I chose US BAND :p
 

pangsc

New member
Dec 21, 2013
4
0
21
XT910

I dont think its the problem of sim jack. Just go to dialer then *#*#4636*#*# then to phone info then hit menu key select radio band & choose option to automatic.. Hope this helps you.. I had same issue when I chose US BAND :p
Hi. I have XT910 for more than two years. After brought the phone from Australia to Hong Kong (use Hong Kong SIM card) and back to Australia (replace SIM card with Aus one), I have the same problem as you. Phone can make voice call, but no mobile data connection (3G, 2G).

Want to know if your problem is fixed or not?