Need Help Restoring Huawei Union Y538 after Back Screen of Death

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chiquitabiddy

Member
Feb 10, 2016
9
1
Hello, you guys. I'm hoping you could help me out. I need help with restoring a stock rom, or firmware for my Huawei Union Phone. It's running on EMUI 3.1. I rooted, (KingUser, Kingroot) removed some simple bloatware mess and restarted in to the Black Screen of Death after the LG symbol disappeared at boot up. I downloaded the firmware but, I don't know where to put it on my sd card so it can restore its self. I've tried restoring it from the menu after pressing Volume + and Power all together and doing it through Restore mode by using Volume + and Volume - and Power button at the same time. Still no restoration of the file. I've also extracted the file and placed the extracted files and the original zip to the root of my sd card. I even tried a video to help me out and still no luck! I've only had this phone for a day! Please, if you can, help me out with anything. :( :( :(
 

weirdo5z

New member
Feb 8, 2009
2
0
Lansing, MI
Hello, I'm wondering if you had any success with this. I have a Union Y538 that has gotten stuck on the Huawei logo at boot after I rooted the device. I can access all of the recovery areas, but I'm not sure where to find the firmware. According to another article about the G510 (http://forum.xda-developers.com/showthread.php?t=2401285), the proper location is sdcard/dload/update.app. I found some kind of image file associated with the y538 on the emui site, (http://emui.huawei.com/en/plugin.php?id=hwdownload) but I'm not sure what to do with it now. With the extracted package in the dload location, booting with Vol+ and Vol- held now gives me a screen that says "install failed". Any further advice would be appreciated.
 

bob.teatow

Member
Oct 2, 2012
12
1
I have a similar situation. I rooted with Kingroot, but lost root trying to switch to SuperSU with SuperSuMe. Now I can not re-root with Kingroot, so I want to reflash.
The EMUI site you're looking at does not have the "firmware" image file we need, it seems to have a source code package...

For other Huawei/EMUI phones you will find firmware image files...

PLEASE Let us know if you find the right firmware for Y538

---------- Post added at 10:12 AM ---------- Previous post was at 10:09 AM ----------

Ah, for example, this site http://consumer.huawei.com/us/support/downloads/index.htm does have firmware for some of the older or more popular models, notice that a typical complete firmware file is 1+GB.
 

LIAM83

Senior Member
Nov 3, 2007
55
10
38
in world !
do u have facebook

Sorry bro but not have. If you have skype or another messenger we revive your phone.

Can anyone help? I'm stuck on infinite boot with Huawei Union y538 for virgin mobile

Edit: I found the firmware:
http://emui.huawei.com/en/plugin.php?id=hwdownload&mod=detail&mid=108

How does one install it? Tried unzipping on a SD card and when I try to "apply update from sdcare" phone says "the ota package is not found"

Its not firmware its kernel(boot) open source ))if you have skype or another messenger i help you !:)
 
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joeeboogz

Guest
Mod Edit link removed firmware is indesription takes a while to download be patent

---------- Post added at 01:21 AM ---------- Previous post was at 12:51 AM ----------

how do u flash source code
 
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phrotac

Senior Member
Mar 8, 2009
1,303
1,084
51
Fort Smith, AR
[VIRUS AND/OR MALWARE ALERT!!! DO NOT FOLLOW LINK IN THE DESCRIOTION!!!] firmware is indesription takes a while to download be patent

---------- Post added at 01:21 AM ---------- Previous post was at 12:51 AM ----------

how do u flash source code

VIRUS AND/OR MALWARE ALERT!!! DO NOT FOLLOW LINK IN THE DESCRIOTION!!!

Sent from my SM-N910T3 using Tapatalk
 

Vagabond420

New member
Jun 5, 2016
3
0
I need Huawei Y538 Union restore/repair help!

Sorry bro but not have. If you have skype or another messenger we revive your phone.


Its not firmware its kernel(boot) open source ))if you have skype or another messenger i help you !:)[/QUOTE
I have a Huawei Y538 Union that soft bricked/boot loops/hangs. Super su went to install, and when it removed the other version of Su, upon reboot, it was in an Unresponsive Vegetative State. ? I am more than happy and willing to install whatever messenger you prefer, I just need help....
 

webosFTW

Senior Member
Nov 30, 2012
79
11
Guess I will provide a step by step tutorial on how to restore your phone. This costs around ~$15 to do, but fixes your phone. I had my phone stuck on fastboot(100% unbootable) and fixed it instantly.

Firmware: http://depositfiles.com/files/0eghcq2tg
DC-Pheonix: https://forum.dc-unlocker.com/forum/modems-and-phones/huawei/155916-dc-phoenix

Download firmware and DC-Pheonix. Buy 15 credits on https://www.dc-unlocker.com/buy and you will get a email with your username/password.
Load up DC-Pheonix and sign in. Load the .APP (its the 1.7gb file).
Put your phone in fastboot(mak sure you got all your drivers installed) and connect it to your pc.
click update
Let it finish and unplug your phone. Restart your phone. Done.
When setting up DC-Pheonix make sure it looks like this:
woNhJZY.png


You can also buy 4 credits(if I remember correctly) and unlock your phone by using DC-Unlocker(https://www.dc-unlocker.com/downloads/DC_unlocker_software).

Anyone have a boost Y538 phone? I need the firmware from boost. Virgin Mobile firmware is very bad.
 
Last edited:

sloWmotion01

Member
Apr 13, 2016
28
9
FOLSOM
Y538.

Hello, you guys. I'm hoping you could help me out. I need help with restoring a stock rom, or firmware for my Huawei Union Phone. It's running on EMUI 3.1. I rooted, (KingUser, Kingroot) removed some simple bloatware mess and restarted in to the Black Screen of Death after the LG symbol disappeared at boot up. I downloaded the firmware but, I don't know where to put it on my sd card so it can restore its self. I've tried restoring it from the menu after pressing Volume + and Power all together and doing it through Restore mode by using Volume + and Volume - and Power button at the same time. Still no restoration of the file. I've also extracted the file and placed the extracted files and the original zip to the root of my sd card. I even tried a video to help me out and still no luck! I've only had this phone for a day! Please, if you can, help me out with anything. :( :( :(

I'm a little confused as to how and LG symbol showed up if you're using a Huawei phone I can post a link to one of my backups for you but not if you don't have the right phone.

---------- Post added at 11:58 PM ---------- Previous post was at 11:56 PM ----------

I'm a little confused as to how and LG symbol showed up if you're using a Huawei phone I can post a link to one of my backups for you but not if you don't have the right phone.

And to be honest I don't know if it will help you either way because I restored my backup from stock and the kingroot is were still there and I've been having trouble with it ever since
 

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  • 1
    do u have facebook

    Sorry bro but not have. If you have skype or another messenger we revive your phone.

    Can anyone help? I'm stuck on infinite boot with Huawei Union y538 for virgin mobile

    Edit: I found the firmware:
    http://emui.huawei.com/en/plugin.php?id=hwdownload&mod=detail&mid=108

    How does one install it? Tried unzipping on a SD card and when I try to "apply update from sdcare" phone says "the ota package is not found"

    Its not firmware its kernel(boot) open source ))if you have skype or another messenger i help you !:)
    1
    Result....
    Command not allowed or Invalid Command
    Ouch. I'm beginning to believe your entire partition index is corrupt. I will do some research on the error type being generated and get back with you later this evening.
    Please refresh my memory, is your bootloader unlocked?
    1
    Here in the screen I get blocked, when on the screen of the fastboot I get unlocked :)

    Now you have to unlock it
    (Sorry for answering late, I was in class)


    The problem I'm seeing is to unlock the bootloader and for this I need a code.

    And to get the code I need to put data from the phone, none is difficult for me except for the Product ID, which I understand is achieved by dialing a few digits on the keyboard (can this process be done by console?)

    Or is there another way to unlock it?
    Good question. I'll look into it

    ---------- Post added 10th May 2017 at 12:14 AM ---------- Previous post was 9th May 2017 at 11:40 PM ----------

    Good question. I'll look into it
    Call Huawei customer support. Explain that you are needing your Product ID for the bootloader unlock procedure. They should be able to provide you with the ID with you providing the ESN, MEID, etc.
    1
    The call (it seems impossible) I do not know if there are Spanish-speaking services that can solve the problem, but I will also try sending mails to see if throughout the week, I manage to respond, I will continue looking for another alternative to do so.
    I've called Huawei.customer service before and, while the majority of the reps do speak a foreign language as their primary, they are required to speak English, as a huge part of Huawei's customer base is North America. If I can find an alternative I'll be sure to let you know as well.
    Sorry my friend, I just now noticed that you speak Spanish. I thought you were referring to the customer service reps.
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