Need help! Willing to pay!

lostnsound

Member
Aug 24, 2013
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XDA Friends,

WOULD YOU LIKE TO MAKE A LITTLE MONEY TODAY???

I am calling out to you in DIRE need. I have royally screwed up my brand new Razer phone (US) and as far as I can tell there is only one way back and that is to get one of you gracious souls to do me a very big favor. What I need is a SD Card that has been formatted to work on a Razor phone and that contains, an ENTIRE cheryl-global-3005.zip. One that has not only the boot.img but the system.img. The reason I need to get this from one of you is that while I was in TWRP I accidentally flashed boot.img in System instead of Boot. This overwrote System and so now I cannot boot into the main system, it essentially goes into a boot loop. So that means I cannot get adb to work which means I cannot move files onto the SD Card (that is specially formatted for that phone and cannot be used to move files physically). And I failed to get the entire image onto the sd card prior to this happening so I do not have a system.img file on the phone in any capacity with which to flash to at least get back to factory.

So I'm thinking that if I can get someone to send me a formatted sd card that contains the full cheryl zip then I can put that card in my phone flash the system.img file from it that should get me back.

If you are willing to help me out with this I WILL PAY YOU.

PLEASE send me a private message here so we can arrange this as soon as possible. I'm phoneless without this fix.
 

Flippy125

Inactive Recognized Developer
Jan 14, 2010
1,005
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Las Vegas
My advice comes free of charge:

Hold the power key until the device shuts off. Then download the system images from https://developer.razerzone.com/razer-phone-dev-tools/factory-images/

Unzip this file and run the flash_all.bat file. (I assume you have fastboot set up already considering you've flashed TWRP). Once this completes you should see it booting up to a stock system.

You also have the option of manually flashing the system.img from this factory image using fastboot. No SD card required
 
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lostnsound

Member
Aug 24, 2013
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Unfortunately, I cannot get to the download mode anymore in order to use fastboot. The only thing I can get to is TWRP. Any other attempt just sends it into bootloop.
@Kimbaroth I'm from North Carolina, United States.
 
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lostnsound

Member
Aug 24, 2013
29
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Unfortunately, I cannot get to the download mode anymore in order to use fastboot. The only thing I can get to is TWRP. Any other attempt just sends it into bootloop.

@Kimbaroth I'm from North Carolina, United States.
 
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lostnsound

Member
Aug 24, 2013
29
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Ok, I am able to run fastboot devices and I can see that it recognizes the device. However, when i try to run "fastboot flash flash_all.bat" I get the following error message: unknown partition 'flash_all.bat'
error: cannot determine image filename for 'flash_all.bat'

I also tried "fastboot push cheryl-global-3005.zip" and that failed with error: unknown command push
I also tried "fastboot flash system.img" and that failed with error: unknown partition 'system.img'
error: cannot determine image filename for 'system.img'

Not sure what I'm doing wrong here. Any thoughts?
 

el4nimal

Senior Member
Mar 12, 2018
88
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Ok, I am able to run fastboot devices and I can see that it recognizes the device. However, when i try to run "fastboot flash flash_all.bat" I get the following error message: unknown partition 'flash_all.bat'
error: cannot determine image filename for 'flash_all.bat'

I also tried "fastboot push cheryl-global-3005.zip" and that failed with error: unknown command push
I also tried "fastboot flash system.img" and that failed with error: unknown partition 'system.img'
error: cannot determine image filename for 'system.img'

Not sure what I'm doing wrong here. Any thoughts?
I think you meant "fastboot flash system_a system.img"
And you don't need to do "fastboot flash flash_all.bat", you just double click flash_all.bat that is inside the folder and it should work, as long as you have fastboot correctly installed
EDIT: I'm not sure, but I think "flash_all.bat" would erase all your files. Can anyone confirm this?
 
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waiflih

Senior Member
Mar 10, 2011
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Santiago
Ok, I am able to run fastboot devices and I can see that it recognizes the device. However, when i try to run "fastboot flash flash_all.bat" I get the following error message: unknown partition 'flash_all.bat'
error: cannot determine image filename for 'flash_all.bat'

I also tried "fastboot push cheryl-global-3005.zip" and that failed with error: unknown command push
I also tried "fastboot flash system.img" and that failed with error: unknown partition 'system.img'
error: cannot determine image filename for 'system.img'

Not sure what I'm doing wrong here. Any thoughts?
fastboot flash system system.img
 
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lostnsound

Member
Aug 24, 2013
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@el4nimal and @waiflih

What is the difference between system and system_a?

Also, can you explain what slot A and slot B are? I have not run into those terms before when rooting other phones (previous was a Nexus 6p).

Thanks for the help guys! I really appreciate it. I'm at work right now so I will try your suggestions at lunch when I can run home for bit.
 

el4nimal

Senior Member
Mar 12, 2018
88
17
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@el4nimal and @waiflih

What is the difference between system and system_a?

Also, can you explain what slot A and slot B are? I have not run into those terms before when rooting other phones (previous was a Nexus 6p).

Thanks for the help guys! I really appreciate it. I'm at work right now so I will try your suggestions at lunch when I can run home for bit.
I'm not sure, but I think those are partitions like C:/ and D:/ on a PC.
"System_a" would flash system.img only on Slot A, "System_b" on Slot B, I don't know what "system" does....i think it flashes both
 
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lostnsound

Member
Aug 24, 2013
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IT'S ALIVE! :)

So "fastboot flash system system.img" is what worked. Appears that running that command updated system_a based on what I could see in the cmd prompt logging. But it worked as I am now able to boot into the operating system. THANK YOU GUYS SO MUCH!!! You saved me $700. What can I do to support you?
 

el4nimal

Senior Member
Mar 12, 2018
88
17
0
IT'S ALIVE! :)

So "fastboot flash system system.img" is what worked. Appears that running that command updated system_a based on what I could see in the cmd prompt logging. But it worked as I am now able to boot into the operating system. THANK YOU GUYS SO MUCH!!! You saved me $700. What can I do to support you?
I'm glad that it worked. Just enjoy it! :)
 
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Jonnyn93

Senior Member
Jun 25, 2012
292
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Glad this got sorted. I think I can speak for all of us tinkerers when I say we've all been in this situation before and called upon the forum for advice. Pay it forward ^_^