Network issue

[anupsarkar]

I have put Jio 4G sim in slot 1 and Airtel 4G sim in slot 2. Things are working fine and I am getting LTE and VOLTE signals as shown in the screenshots ! But randomly my LTE signal is getting lost ! All I need to do is to go to sim settings and disable sim 1 and again enabling it will bring signals back. This is happening randomly during a day and happening 4-5 times in a day. I have even tried to put second Jio 4G sim to check but same is happening with second sim also. Tried even putting both Jio 4G sim in sim slot 2 but same problem is happening. But my another sim of Airtel 4G is not having any such issue.

 

[anhoxhrs]

I have put Jio 4G sim in slot 1 and Airtel 4G sim in slot 2. Things are working fine and I am getting LTE and VOLTE signals as shown in the screenshots ! But randomly my LTE signal is getting lost ! All I need to do is to go to sim settings and disable sim 1 and again enabling it will bring signals back. This is happening randomly during a day and happening 4-5 times in a day. I have even tried to put second Jio 4G sim to check but same is happening with second sim also. Tried even putting both Jio 4G sim in sim slot 2 but same problem is happening. But my another sim of Airtel 4G is not having any such issue.

This would be due to issue on jio's side.Many people are using jio and they often lose the signal.If there is no signal drop in airtel them it says all.Phone is ok.

 

[anupsarkar]

But it's not happening with on my other device ! After that 508 mb update it started happening ! & Signal goes hourly ..like 9.43pm & then 10.43pm ! ?

 

[anhoxhrs]

But it's not happening with on my other device ! After that 508 mb update it started happening ! & Signal goes hourly ..like 9.43pm & then 10.43pm ! ?

hmmm,well i also have g4 plus with the latest firmware installed.I am not facing that issue.Would req you to post in the official g4 forum of motorola.