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New fire HD10 showing it's 10th gen but I bought 11th gen

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tendousj

Member
Nov 13, 2009
21
1
Hello everyone. I just bought amazon fire hd 10 11th generation from a reseller. When I checked the about devices it says 10th generation. using fire toolbox v25.0 also says 2021.

But when I checked in registered devices on amazon.com it says 11th generation.

Should I be concerned? Should I return them?

How else to check that I get the right generation?

Thank you!
 
Last edited:

wildplace

New member
Aug 17, 2011
4
0
I got mine from staples but threw the box before check. Settings also says 10th gen. I checked the hw spec seems it is the 2021 edition lol
 

XRaiderV18

Senior Member
May 12, 2019
74
12
again, amazon should be able to help, they'll ask for a range of things, such as serial number etc.
 

werner69rock

New member
Sep 26, 2016
2
0
Same with me, if you upgrade to the latest Fire OS, the tablet will show you Gen 11. But don't do this if you want to use a different launcher.