new sprint moto x xt1056 messed up after update

[Chris_C_]

I bought a brand new sprint moto x xt1056 from a small sprint kiosk that was going out of business. I did not activate it on sprint. I planed to sim unlock it and give it to an associate who never had a smartphone to use it for inexpensive gsm plus data on any cellular carrier it would be compatible with.

For some time, I had the phone sitting, kept it fully charged, and from time to time installed apps or whatever to verify it was working perfectly.

Before I could get around to sim unlock the phone, it received an operating system update that seems to have partly clobbered it...!

Here's what it does now.

* When you start up the phone, it gets to the point where it says, "Starting services (spinning circle icon)" and then a popup box appears that says, "Unfortunately, OMADMClient_Sprint_DataService has stopped. OK (button)"
You tap the OK button, and it repeats that popup box again, and again, infinitely!
"Unfortunately, OMADMClient_Sprint_DataService has stopped. OK (button)"!

Other clues:

* The cellular signal strength icon shows empty (zero bars) which is impossible ... around here, it should be 3-4 bars out of 5.

* The icon for bad SIM is up top on the status bar. When you swipe down there's one notification, SIM error. When you tap it for more info, it shows the standard SIM card error screen... "Your phone needs a sim card to work properly. You may not have inserted your sim card yet, it may be inserted incorrectly, or it may be faulty. ...."

But the sim card is in there, and has been in there and giving no problem since day 1 when I bought the phone.

* I can get to the Home screen if I quickly hit OK to the "service has stopped" popup.

* Once at the home screen, I can get into Settings.

* I notice WiFi is off and cannot turn on! When I hit the icon to turn it on, it waits infinitely on the screen, saying "Turning WiFi on"..!!?

* Inside the Settings About Phone page:

Baseband version: Unknown (!)

Settings About Phone Status page:

Network: Unknown

Signal strength: 0 dBm, 99 asu

Mobile network type: Unknown

Service state: Voice Out of service Data out of service

Mobile network state Disconnected

MIN Unknown

PRL version unknown

MEID Unknown

IMEI Unknown

Wi-Fi MAC address Unavailable


Any suggestions, mates ??

 

[forbourne]

I bought a brand new sprint moto x xt1056 from a small sprint kiosk that was going out of business. I did not activate it on sprint. I planed to sim unlock it and give it to an associate who never had a smartphone to use it for inexpensive gsm plus data on any cellular carrier it would be compatible with.

For some time, I had the phone sitting, kept it fully charged, and from time to time installed apps or whatever to verify it was working perfectly.

Before I could get around to sim unlock the phone, it received an operating system update that seems to have partly clobbered it...!

Here's what it does now.

* When you start up the phone, it gets to the point where it says, "Starting services (spinning circle icon)" and then a popup box appears that says, "Unfortunately, OMADMClient_Sprint_DataService has stopped. OK (button)"
You tap the OK button, and it repeats that popup box again, and again, infinitely!
"Unfortunately, OMADMClient_Sprint_DataService has stopped. OK (button)"!

Other clues:

* The cellular signal strength icon shows empty (zero bars) which is impossible ... around here, it should be 3-4 bars out of 5.

* The icon for bad SIM is up top on the status bar. When you swipe down there's one notification, SIM error. When you tap it for more info, it shows the standard SIM card error screen... "Your phone needs a sim card to work properly. You may not have inserted your sim card yet, it may be inserted incorrectly, or it may be faulty. ...."

But the sim card is in there, and has been in there and giving no problem since day 1 when I bought the phone.

* I can get to the Home screen if I quickly hit OK to the "service has stopped" popup.

* Once at the home screen, I can get into Settings.

* I notice WiFi is off and cannot turn on! When I hit the icon to turn it on, it waits infinitely on the screen, saying "Turning WiFi on"..!!?

* Inside the Settings About Phone page:

Baseband version: Unknown (!)

Settings About Phone Status page:

Network: Unknown

Signal strength: 0 dBm, 99 asu

Mobile network type: Unknown

Service state: Voice Out of service Data out of service

Mobile network state Disconnected

MIN Unknown

PRL version unknown

MEID Unknown

IMEI Unknown

Wi-Fi MAC address Unavailable


Any suggestions, mates ??

first of all unlock bootloader of your phone:

You can easily unlock bootloader of your device by clicking
"https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b"

OR watch this video for 100% Success.
https://www.youtube.com/watch?v=3sxgz7jxRMw

flash stock sprint rom from here:

https://yadi.sk/d/MCliEyCPfj7ZZ/MOTO.X1

and see if baseband, meid etc comes back. once they are back sim-unlock the phone again for gsm use by following guide.

http://forum.xda-developers.com/moto-x/general/guide-success-sim-unlock-sprint-xt1056-t2825155

 

[Chris_C_]

Thanks @forbourne
Why is the stock Moto X Sprint image only on russian file sharing site yandisk? Is there no official motorola US site for this Moto X Sprint stock ROM image?

 

[Chris_C_]

..

 

[forbourne]

..

check with motorola site.

 

[Chris_C_]

check with motorola site.

I still have some serious troubles with this moto x sprint xt1056..
I got the MEID and IMEI numbers to come back, as well as mobile signal stregth and wifi, but it's still crashing about 100 times with the same popup message, "Unfortunately, OMADMClient_Sprint_DataService has stopped. OK (button)".
Also, unable to retrieve the SPC code from the phone using the SPCutility.apk.

Here's what I tried:
1. I unlocked the boot loader with the unlock code from the official motorola site.
2. I installed TWRP
3. I followed the guide by @samwathegreat to try to SIM Unlock the sprint moto x xt1056.
http://forum.xda-developers.com/moto-x/general/guide-success-sim-unlock-sprint-xt1056-t2825155
Unfortunately when I run the apk it says some error about how it cannot connect to the internet, so it cannot read the spc code, so, no unlock of sim by that route!
4. Flashed the nv-items text files, and they didn't quite work... phone is still throwing the infinite popup about the "OMADMClient_Sprint_DataService" ... it should not be crashing and trying infinitely to get to sprint, while there is no valid sim card installed, just an invalid sim....
5. When i try to flash downgrade to 4.4.2 I get errors.
I followed this guide from @ezeuba :
http://forum.xda-developers.com/moto-x/moto-x-qa/rooted-sprint-moto-x-sbf-t2834891
I hear it's necessary to go down to 4.4.2 or lower, because they say that 4.4.4 made the nv-items read-only, which makes it impossible write the nv-item to sim unlock the phone.

Errors while trying to flash gpt.bin:
"downgraded security version"
"update gpt_main version failed"
"preflash validation failed for GPT"

Some of the files flash on to the phone without error, but when you start it normally, you still get the endless infinite crashing popup... even though, you can go into select the type of mobile network you want, CDMA/4G or GSM/UMTS... but that infinite popup makes it unusable, and WiFi is grayed out and impossible to turn on, so it's useless in this state...

Big question... How do you get this xt1056 phone working normally, no endless crash popups, and gsm sim unlocked, according to the guides it should be very possible. Probably missing something simple...

Any suggestions? Let me know if you need any more information.

 

[forbourne]

I still have some serious troubles with this moto x sprint xt1056..
I got the MEID and IMEI numbers to come back, as well as mobile signal stregth and wifi, but it's still crashing about 100 times with the same popup message, "Unfortunately, OMADMClient_Sprint_DataService has stopped. OK (button)".
Also, unable to retrieve the SPC code from the phone using the SPCutility.apk.

Here's what I tried:
1. I unlocked the boot loader with the unlock code from the official motorola site.
2. I installed TWRP
3. I followed the guide by @samwathegreat to try to SIM Unlock the sprint moto x xt1056.
http://forum.xda-developers.com/moto-x/general/guide-success-sim-unlock-sprint-xt1056-t2825155
Unfortunately when I run the apk it says some error about how it cannot connect to the internet, so it cannot read the spc code, so, no unlock of sim by that route!
4. Flashed the nv-items text files, and they didn't quite work... phone is still throwing the infinite popup about the "OMADMClient_Sprint_DataService" ... it should not be crashing and trying infinitely to get to sprint, while there is no valid sim card installed, just an invalid sim....
5. When i try to flash downgrade to 4.4.2 I get errors.
I followed this guide from @ezeuba :
http://forum.xda-developers.com/moto-x/moto-x-qa/rooted-sprint-moto-x-sbf-t2834891
I hear it's necessary to go down to 4.4.2 or lower, because they say that 4.4.4 made the nv-items read-only, which makes it impossible write the nv-item to sim unlock the phone.

Errors while trying to flash gpt.bin:
"downgraded security version"
"update gpt_main version failed"
"preflash validation failed for GPT"

Some of the files flash on to the phone without error, but when you start it normally, you still get the endless infinite crashing popup... even though, you can go into select the type of mobile network you want, CDMA/4G or GSM/UMTS... but that infinite popup makes it unusable, and WiFi is grayed out and impossible to turn on, so it's useless in this state...

Big question... How do you get this xt1056 phone working normally, no endless crash popups, and gsm sim unlocked, according to the guides it should be very possible. Probably missing something simple...

Any suggestions? Let me know if you need any more information.

it looks like your problem is different from normal sprint xt1056. i did one sprint long ago and it didn't show any of shared symptoms.

anyway, there are two options what i think can be done to get rid of.

1. root your phone with twrp and install some system app remover or es file explorer.
then using that root explorer/app remover, remove OMADMClient_Sprint_DataService. i dont know it is safe to remove this app but many times it is. because i have removed bloatware from ATT or verizon phones a lot of times with out any issue.

2. get some twrp flashable rom of XT1053 model and flash it via recovery. it will get rid of cdma stuff and give you pure gsm interface.

 

[Chris_C_]

it looks like your problem is different from normal sprint xt1056. i did one sprint long ago and it didn't show any of shared symptoms.

anyway, there are two options what i think can be done to get rid of.

1. root your phone with twrp and install some system app remover or es file explorer.
then using that root explorer/app remover, remove OMADMClient_Sprint_DataService. i dont know it is safe to remove this app but many times it is. because i have removed bloatware from ATT or verizon phones a lot of times with out any issue.

2. get some twrp flashable rom of XT1053 model and flash it via recovery. it will get rid of cdma stuff and give you pure gsm interface.

Thanks @forbourne
I'd gotten stuck, unable to extract the SPC code in Sprint's Android 5.1.1, using the steps provided, so I set aside this Sprint Moto X XT1056 for a time. Now I've come back to it!

I read on these forums, the reason for the SPC code being not possible to extract, is because, the phone performed an over-the-air firmware update to Android 5.1.1 and in Sprint's Android 5.1.1 it now blocks access to the SPC code by somehow locking that data block.

Furthermore, I've been unable to downgrade Sprint's Android 5.1.1 to Sprint Android 5.1. Not entirely sure about that? The flash fails and you're stuck on Android 5.1.1, it seems?!

Therefore, after you've upgraded to 5.1.1, you're stuck on 5.1.1, and you can no longer get back to Android 5.1 to extract the SPC code with the trick?

I hope this is not true.

I want to get the SPC code and then run any GSM sim on this Moto X 2013, it's a great phone.

1. Have you ever flashed this Moto X 2013 XT1056 to (formerly Cyanogen Mod ) Lineage 14.1 for its Android 7.1 Nougat OS ??

2. Does Lineage OS 14.1 allow access to the block containing SPC code??

3. On Lineage OS, is the SPC required to unlock the SIM and use any GSM sim??