New T-mobile My Account checks to see if you have root

deeznutz1977

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Jul 4, 2010
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Wow I'm guessing that information is going to be passed on to tmobile as well. So more than likely that information may reflect on your account.

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I would think so. I posted this so others don't run the device health craps. Or get rid of the app all together. Just trying to pass along Info to my family :)

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krelvinaz

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Feb 20, 2008
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As for the app in question, not the one listed just above, when you go to the beta health check section the first time, it pops up a message saying what it its going to do and what it will do with the info it collects. Hard to miss it since it uses the entire screen and gives you an out.



And that includes a more info button which takes you to a website that includes FAQs and info on how tio turn it off and flush the info.

It doesn't mention anything about a root check, but considering what it collects, getting that info is pretty trivial for any diagnostics tool.



If you say no to the check (clicking on close) it doesn't do it. The next time you enter that section if you said no before, it acts like you have never been there before and asks again.
 

tmoney239sucka

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Aug 30, 2010
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If you accepted it then went back and uncheck the box will it still collect it since you accepted already? Btw im on stock but planning on rooting later, that's why I'm asking. Don't want to root and have them know when I do decide to root.

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jsapp

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Jan 27, 2009
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Well at least the reps in the store don't care. When I was looking between the Nexus, Note 3 and G2 after the rep told me the Nexus was the easiest to root if I did that.

I do have a friend that works at a store. I should ask him how that affects things.
 

krelvinaz

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I do have a friend that works at a store. I should ask him how that affects things.
Most likely has no effect in a store. It is designed to give a tech info about the device to see why something may not be working properly.

If you uncheck the allow diagnostics button it stops collecting the info. Note that if you use the Health App (Fitness app), it has a similar hardware check to make sure the sensors are working properly for it to calculate properly.
 
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CalcProgrammer1

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Why would T-Mo change your service for rooting? It's your device, they aren't going to care if you've customized it for service reasons but for support and warranty reasons it is a thing they want to know. If you don't use their support for your device it won't matter.

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Mr. Moe

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Feb 8, 2009
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Like I said I just wanted people to know that the new T Mobile My Account checks to see if your rooted.


Imo that that can't be a good thing

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nteresting, I don't have device health in myAccount App.
I have Notifications, Account info and Device Support. Just bought my Note 3 today from TMob
 

deeznutz1977

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nteresting, I don't have device health in myAccount App.
I have Notifications, Account info and Device Support. Just bought my Note 3 today from TMob
There should be an update in the play store
it says the device health check I'd being released to "select" number of tmobile customers. Lol

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aznmode

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Jun 23, 2007
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I enabled mine also but after seeing it sees all my apps I disabled it even though I'm not rooted. After a day now I don't see any history. Hopefully they won't keep track anymore in case I root.

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Towle

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Oct 26, 2010
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They use carrier IQ to obtain the information shown in the app. All you're doing when agreeing to the app's terms is enabling CIQ in the settings. The app itself doesn't give them any more information than they already get, it just shows it to you as well.

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