New Update for the Galaxy Watch & Galaxy Watch Active 1

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pvcdroid

Senior Member
Jul 11, 2011
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I can't find where the 4G LTE Galaxy Watch version (SM-R805) is included in this new update. Has anyone with same watch had an update yet?
 

newkydawg

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Emhalwis

Senior Member
Jun 19, 2011
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Wait 3 more days or so, USA region gets updates 9 days before us. Sometimes we have to wait 2 week before we receive anything, so 9 days from November 19th.

Sent from my GM1913 using Tapatalk
 

pvcdroid

Senior Member
Jul 11, 2011
224
38
Stunning how unhelpful Samsung is on chat sessions. I started by mistake with the Canada Samsung site. They were clueless as to the US version of the SM-R805U. The SM-R805W is the Canada LTE version which is in this announcement:
https://www.samsung.com/ca/support/mobile-devices/software-update-galaxy-watch/
So I then went to the US Samsung site and did a chat session asking about the new update. I sent them the link to the Canada announcement and they couldn't open it.
US Support convinced me to reset the watch and said the UI 2.0? update would be there. I said great and please hold, so I reset my watch and no update. My understanding is that the ONE UI update for the watch is supposed to be 1.5 not 2.0 which I think is a phone version of ONE UI.

While doing the reset and restore, the support person ended my chat session. Pfft!
 
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bober10113

Senior Member
Mar 12, 2017
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Stunning how unhelpful Samsung is on chat sessions. I started by mistake with the Canada Samsung site. They were clueless as to the US version of the SM-R805U. The SM-R805W is the Canada LTE version which is in this announcement:
https://www.samsung.com/ca/support/mobile-devices/software-update-galaxy-watch/
So I then went to the US Samsung site and did a chat session asking about the new update. I sent them the link to the Canada announcement and they couldn't open it.
US Support convinced me to reset the watch and said the UI 2.0? update would be there. I said great and please hold, so I reset my watch and no update. My understanding is that the ONE UI update for the watch is supposed to be 1.5 not 2.0 which I think is a phone version of ONE UI.

While doing the reset and restore, the support person ended my chat session. Pfft!
i have a 805w and no updates yet. where did you see that there was update for canadian versions? that link u posted is just a video on how to tap a button. no where is there any information on update version nor release date.
 

pvcdroid

Senior Member
Jul 11, 2011
224
38
i have a 805w and no updates yet. where did you see that there was update for canadian versions? that link u posted is just a video on how to tap a button. no where is there any information on update version nor release date.

It was published on October 19th so I was under the impression it was for a new firmware update. During my chat, Samsung support did provide this link which I hadn't seen: https://news.samsung.com/us/galaxy-watch-active2-ux-offers-users-enhanced-features/

So it looks like it's coming, they just aren't being very clear about when.
 

bober10113

Senior Member
Mar 12, 2017
4,457
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