New user droid 3 xt862 - assistance

rezapatel

Senior Member
Nov 9, 2007
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Hello guys, I just goot this device used from someone in the US. It is locked on GSM, but rooted.

At this I am most interested in getting it unlocked and explore further which is, learning bootstrapping, changing recovery and loading custom roms.

I spoke to Verizon extensively today and was told, they wouldn't be able to give me the unlock code unless it was activated on the network. After a long conversation, the global support team suggested that if I know someone in the US on the Verizon network, what could possibly be done is activating this phone on their current contract, right away share the unlock code and move the Verizon user to their previous phone. All on one call, with a feww minutes? Do Verizon users or with similar experience share their insight, if this would work out with getting an unlock code from them?

I don't really want to go through the idea of finding someone, going through the call and finding out, the person I spoke to was mistaken about all this possible on a single call..

Any other ways to unlock the phone? I don't like the idea of paying money to a website for the unlock code and possibly the code not working, with no refunds.

I've already spent on the phone with the risk of not ever being able to unlock it.

I know, there are threads with unlocking info, but a lot of users I realized were still unable to unlock their phones.

Looking forward to expert insights, and thanks a load everyone!

Cheers.

Sent from my HTC Vision
 

rezapatel

Senior Member
Nov 9, 2007
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To add, I am not physically in the US, neither is the phone. Phones GSM bands are apparently compatible with the GSM networks in my country.

Thanks!

Sent from my HTC Vision
 

Endoroid

Senior Member
Aug 28, 2011
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Surrey
Unfortuanlty that is the only way to unlock an xt862. Unless it has never been activated on verizons network. As I understand it verizon changes the sim unlock code upon first activation. Even if that is the case you will still need a code from an unlock site(or possibly your nearest cell repair store)

Sent from my XT860 using xda premium
 

rezapatel

Senior Member
Nov 9, 2007
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Unfortuanlty that is the only way to unlock an xt862. Unless it has never been activated on verizons network. As I understand it verizon changes the sim unlock code upon first activation. Even if that is the case you will still need a code from an unlock site(or possibly your nearest cell repair store)

Sent from my XT860 using xda premium
Ok. Unlock4Moto.com is where I am currently planning to purchase it from - they don't have specific verizon codes, but motorola xt862 in general.

Really really hoping, that verizon didn't change the lock code during its few months of activation.

Scared now of not having to use the device as only a PDA..

Thanks for the response.

Can others also pls share their experiences, thanks!

Sent from my HTC Vision
 

Endoroid

Senior Member
Aug 28, 2011
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Ok. Unlock4Moto.com is where I am currently planning to purchase it from - they don't have specific verizon codes, but motorola xt862 in general.

Really really hoping, that verizon didn't change the lock code during its few months of activation.

Scared now of not having to use the device as only a PDA..

Thanks for the response.

Can others also pls share their experiences, thanks!

Sent from my HTC Vision
Ya if its been activated previously the code from unlock4moto will probably fail. In addition if you have too many fails the phone will go into susbsidy lock(or something similar) and will need a PUK(personal unlock code) from verizon to even be functional. You could try just calling verizon repeatedly and explain your perdicament to a new agent each time until you find one that will just give you the sim unlock code. I do believe that it needs to be connected to verizons network at the time though :( there are several threads of ppl who have had this same problem. Its pretty ****ty. I might recommend selling it and getting the xt860 model. Its easier to unlock and is also global GSM.

Sent from my XT860 using xda premium
 
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rezapatel

Senior Member
Nov 9, 2007
1,716
398
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Ya if its been activated previously the code from unlock4moto will probably fail. In addition if you have too many fails the phone will go into susbsidy lock(or something similar) and will need a PUK(personal unlock code) from verizon to even be functional. You could try just calling verizon repeatedly and explain your perdicament to a new agent each time until you find one that will just give you the sim unlock code. I do believe that it needs to be connected to verizons network at the time though :( there are several threads of ppl who have had this same problem. Its pretty ****ty. I might recommend selling it and getting the xt860 model. Its easier to unlock and is also global GSM.

Sent from my XT860 using xda premium
That really sounds crappy :-( I do although plan to buy one and see what happens. Just hoping, I am lucky. Else, I will trt and resort to finding someone from verizon to help me with the situation.

In regards to selling it, I purchased the phone in the us with a friends address almost a month back, and received it in hand just today. Really wouldn't want to sell it yet or thar I might not even find a buyer for a locked phone in my country.

Tough situation I am in, thanks though and wish me luck!

Sent from my HTC Vision
 

BenSWoodruff

Senior Member
Dec 20, 2010
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Vantucky
That would make the phone usable as a PDA (wifi only), but I think he mentioned that wasn't his goal. Still good info to have while waiting for unlock though.

OP, the phone definitely needs to be activated on a Verizon account temporarily so it can communicate with their system for unlock code to work. Maybe you can place an ad on craigslist offering some money or something similar. People have nothing to lose by helping you if they don't have a global phone or if they never travel outside the US. If they've already done it before, I believe they have to wait ten months before they can unlock another phone on their line. Just fyi.

Good luck!

Sent while mobile using Tapatalk.
 

rezapatel

Senior Member
Nov 9, 2007
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That would make the phone usable as a PDA (wifi only), but I think he mentioned that wasn't his goal. Still good info to have while waiting for unlock though.

OP, the phone definitely needs to be activated on a Verizon account temporarily so it can communicate with their system for unlock code to work. Maybe you can place an ad on craigslist offering some money or something similar. People have nothing to lose by helping you if they don't have a global phone or if they never travel outside the US. If they've already done it before, I believe they have to wait ten months before they can unlock another phone on their line. Just fyi.

Good luck!

Sent while mobile using Tapatalk.
Ahh here's another catch then. But I guess, someone who doesn't travel out might be willing.

Btw, just a quick question, so like the support person told me that I can get the phone activated on Verizon without the phone having to be physically in the US, can someone confirm that's possible?

Also, while at it, if someone on XDA is willing to help me with the situation, it would be awesome! I don't mind looking at the option of a monetary incentive for the assistance.

Thanks!

Sent from my HTC Vision
 

queberican351

Senior Member
Dec 12, 2011
227
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USA
True-ish

Having been through the SIM unlock route myself, here is what I found out. The Droid3 Sim unlock code modification is presented in the first Over The Air (OTA) update. And it doesn't effectively change the code. It adds a modified algorithm to the existing code which has to match up to the one they provide you with. Just like an md5 sum would be incorrect if anything is missing or altered. If the phone is or is returned to the original software that came on the phone (i.e. SBF / Fastboot / Flash) then this algorithm is not present in the firmware and thus the code you recieve from a third party vendor should work. I would surf around and find a trusted source with a strong reputation. When you find a company that states they can do it for you then ask them what their success rate is with the Droid 3 in particular.
As far as the subsidy lock......mine was just like the droid 2 global, when I tried too many attempts it subsidy locked on me ( I was trying different variations that I found in different areas of RadioComm to see if I could circumvent the system, finally gave up). I didn't touch it and let it sit on the subsidy lock request screen for about an hour and it asked me again for the sim unlock code. I finally got the right code through my inderect agent rep and voila. Hope this helps. I've been unlocking a rack of Droid2 and 3 for myself and friends lately, so if any of the information provided is cross-device (I sometimes get confused) then hopefully a guru will correct me. But this is to the best of my recollection.
If you haven't succeeded in about a week I'll be having my acct transferred from an employee line to a consumer acct and I can help you with swapping it to my service briefly and getting in touch with global support. Just pm me or send a message to my gmail - same username queberican351

take care and best of luck

~SU1C1D3~
 

rezapatel

Senior Member
Nov 9, 2007
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398
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Hey thanks for the info. All of it made lots of sense. So at this point i am hoping that the OTA update didnt happen on device in its lifetime with the first owner although I am almost sure its highly unlikely.

I am currently most inclined towards unlock4moto.com for the code, hoping it works out.

Regarding flashing the OS version to the factory default version, I will try learning how to flash the roms on this device since I think the way to flash roms on motorolas are pretty different to other phones.

And thanks, really really appreciate the offer of helping me out if I don't succeed in a week.

Thanks!

P.s. first message on xda using the droid 3 (in airplane mode), wonderful phone!

Sent from my DROID3 using XDA App
 

rezapatel

Senior Member
Nov 9, 2007
1,716
398
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Good news guys. The code from unlock4moto.com worked perfectly.

This makes me think that Verizon doesn't change the code on their network, because the phone was used for a couple months on their network prior to being detached from their network.

But there's another sad news too, which is, right after being unlocked I had to give it to my sister.. So I guess I will stick around to my Desire Z for another while.

Thanks everyone who helped me get my direction right and opted to help me, cheers!

Sent from my HTC Vision
 

Endoroid

Senior Member
Aug 28, 2011
1,465
311
0
Surrey
Good news guys. The code from unlock4moto.com worked perfectly.

This makes me think that Verizon doesn't change the code on their network, because the phone was used for a couple months on their network prior to being detached from their network.

But there's another sad news too, which is, right after being unlocked I had to give it to my sister.. So I guess I will stick around to my Desire Z for another while.

Thanks everyone who helped me get my direction right and opted to help me, cheers!

Sent from my HTC Vision
I'm glad to hear that, so many others have had issues with this.

Sent from my XT862 using xda premium