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deewad

Member
Sep 20, 2013
21
0
update: i switched the camera app from stock to "camera mx" for a few days and had no more crashes.
I also replaced the battery some days later and now it seems like the crashes are completely gone, even if I use the stock camera. So the issue must be battery related.

Gesendet von meinem Nexus 5 mit Tapatalk
 

patyrod

New member
Mar 19, 2016
1
0
Same Problem.

My issue is that when I take a photo on my Nexus 5 and it is under around 60% of battery it shuts down, the screen just goes black (phone is complexly off and dead) and the device will not respond to ANY input until it is plugged into a power source, then it will boot up and function normally. This issue occurred about two weeks after I installed Android 5 however I do not believe it is related due to factory resets, different roms and the issue is still persisting. When the problem started I had recently (a week or so before) moved to Germany, my initial thoughts were that the battery was the problem as when it first happened the phone rebooted and only had 5% left even though the device had around 50% before I took the photo, from then on the battery life was terrible so I purchased a new battery and installed it. The battery problem was solved (battery life was normal) and when the phone crashed it didn't boot up with any difference to the percentage of battery that was remaining. I am now thinking that something to do with the change in power supplies damaged the device. I think this is unlikely though as Australia (where I am from) and Germany (where I was when the issue started) both run on 240V, the stock power adapter was used just with a euro adapter. I have tried to collect logcats however I can't see any errors before it cuts off (I'm no dev by any means so I could be missing something)

Last thing is that this issue NEVER occurs when the device is charging so I'm thinking that it is a hardware problem. And of course the phone is out of warranty.

Any help or light on this occurrence would be amazing.

I have had the same problem for at least six months. Anytime I open the camera, the phone almost instantly shuts down and wipes out the battery. Even when I have it plugged in, the same thing happens. When I try to look something up on Chrome, it also shuts down. My son did a factory reset, but that didn't work. He thinks that I got a lemon. I see now that other people must have gotten lemons, too. So, I think that I need a new phone. I guess the only safe thing to do is to buy an Iphone. It would be too risky to buy another Nexus phone, even though it is so much cheaper than an Iphone. Since it might also be an Android problem, I don't think that I could trust any of them. Has anyone here bought a new Nexus and had good luck with it?
 

Yotoprules

Senior Member
Oct 23, 2015
116
5
Hull
I have had the same problem for at least six months. Anytime I open the camera, the phone almost instantly shuts down and wipes out the battery. Even when I have it plugged in, the same thing happens. When I try to look something up on Chrome, it also shuts down. My son did a factory reset, but that didn't work. He thinks that I got a lemon. I see now that other people must have gotten lemons, too. So, I think that I need a new phone. I guess the only safe thing to do is to buy an Iphone. It would be too risky to buy another Nexus phone, even though it is so much cheaper than an Iphone. Since it might also be an Android problem, I don't think that I could trust any of them. Has anyone here bought a new Nexus and had good luck with it?

I f you want a good android device that is MUCH cheaper than the galaxy s7/iphone, get the Xiaomi mi5. The same performance for half the price.
 

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    My issue is that when I take a photo on my Nexus 5 and it is under around 60% of battery it shuts down, the screen just goes black (phone is complexly off and dead) and the device will not respond to ANY input until it is plugged into a power source, then it will boot up and function normally. This issue occurred about two weeks after I installed Android 5 however I do not believe it is related due to factory resets, different roms and the issue is still persisting. When the problem started I had recently (a week or so before) moved to Germany, my initial thoughts were that the battery was the problem as when it first happened the phone rebooted and only had 5% left even though the device had around 50% before I took the photo, from then on the battery life was terrible so I purchased a new battery and installed it. The battery problem was solved (battery life was normal) and when the phone crashed it didn't boot up with any difference to the percentage of battery that was remaining. I am now thinking that something to do with the change in power supplies damaged the device. I think this is unlikely though as Australia (where I am from) and Germany (where I was when the issue started) both run on 240V, the stock power adapter was used just with a euro adapter. I have tried to collect logcats however I can't see any errors before it cuts off (I'm no dev by any means so I could be missing something)

    Last thing is that this issue NEVER occurs when the device is charging so I'm thinking that it is a hardware problem. And of course the phone is out of warranty.

    Any help or light on this occurrence would be amazing.
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