Nexus 7 defects?

Where did you receive your defective Nexus 7 from?

  • Google Play Store

    Votes: 705 57.7%
  • GameStop

    Votes: 77 6.3%
  • ebuyer

    Votes: 61 5.0%
  • Staples

    Votes: 140 11.5%
  • Office Depot

    Votes: 71 5.8%
  • Sams Club

    Votes: 40 3.3%
  • Adorama

    Votes: 15 1.2%
  • Walmart

    Votes: 92 7.5%
  • Best Buy

    Votes: 56 4.6%

  • Total voters
    1,222
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lazaro17

Senior Member
Jan 10, 2009
705
148
Miami, FL
How many of you are having manufacturer defects out of the box?

Had a dead pixel on mine that I picked up from GameStop :(

Also it seems the screen is coming up on the left like if the adhesive is giving out already.

I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.

Sent from my Nexus 7 using Tapatalk 2

*EDIT* - Poll added

Another member (Capt.PP) asked me to include a poll to ask where we got our defective Nexus 7 tablets. If your place isn't on the list please include it in your post.
 
Last edited:

lazaro17

Senior Member
Jan 10, 2009
705
148
Miami, FL

I got so used to amoled screens I forgot about dead pixels on LCD. Is it possible it being an LCD it might just be stuck?

Anyone ever have any success with one of those stuck pixel fix apps?

Either way I'm doing an exchange because of the screen not being recessed on left side properly. But hopefully no dead pixels on next one.

Sent from my Galaxy Nexus
 

lazaro17

Senior Member
Jan 10, 2009
705
148
Miami, FL

Lol. Looks like trolling but I did read in another thread a guy had issue with his screen stating to come off his I/O device. I noticed mine while I was holding it on the left side the screen was giving in and making some creaking and such. Upon closer inspection I noticed on the left side/middle area the screen was actually sitting above the frame. Everywhere else it was sitting nicely and recessed under the frame.

Anyway the risk of defects is always going to be higher with the first runs.

Sent from my Galaxy Nexus
 

androidkid311

Senior Member
Jun 5, 2011
1,594
239
Snaaap! Got mine today but seems OK... how to notice dead pixels..?? Lol. I'll have another look at my screen :)!

Sent from my GT-I9100 using xda premium
 

Rapscallion16

Senior Member
Feb 9, 2012
1,248
3,353
25
Chicago
Picked mine up from GameStop too. So far, no problems with it! Hope you get yours fixed soon. ^.^

Sent from my Nexus 7 using xda premium
 

nozzla

Senior Member
Nov 30, 2011
283
14
I have a slight light bleed In bottom left corner. Anyone else have this?

Sent from my Nexus 7 using xda app-developers app
 
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lazaro17

Senior Member
Jan 10, 2009
705
148
Miami, FL
Snaaap! Got mine today but seems OK... how to notice dead pixels..?? Lol. I'll have another look at my screen :)!

Sent from my GT-I9100 using xda premium

Download a dead pixel test app on play store. Its basically solid color backgrounds you alternate so in some cases you'll be able to see the pixel in a red background etc.

Sent from my Galaxy Nexus
 

janedoesmith

Senior Member
Jul 11, 2012
203
184
Google Pixel 6 Pro
How many of you are having manufacturer defects out of the box?

Had a dead pixel on mine that I picked up from GameStop :(

Also it seems the screen is coming up on the left like if the adhesive is giving out already.

I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.

Sent from my Nexus 7 using Tapatalk 2

Could you be kind enough to post a pic of your screen defect?
 

lazaro17

Senior Member
Jan 10, 2009
705
148
Miami, FL
Could you be kind enough to post a pic of your screen defect?

Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.

Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.

Sent from my Galaxy Nexus
 

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NavySpark

Senior Member
How many of you are having manufacturer defects out of the box?

Had a dead pixel on mine that I picked up from GameStop :(

Also it seems the screen is coming up on the left like if the adhesive is giving out already.

I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.

Sent from my Nexus 7 using Tapatalk 2

Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so. Makes a slight creak sound.

Might contact Asus for warranty and see how they do it or just give Gamestop some time so i can exchange it.
 
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NavySpark

Senior Member
same spot mine is at

Bet this is going to be a known issue all around. I was able to push it down but i figure its adhesive so its eventually going to happen again and again until the adhesive isn't sticky anymore. Sad days but other than that this tablet is solid.

---------- Post added at 02:58 PM ---------- Previous post was at 02:35 PM ----------

Well according to ifxit, they are small retaining clips that hold it so i hope its not a broken clip. I could easily put more adhesive down a it looks like it just pops up.
 
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janedoesmith

Senior Member
Jul 11, 2012
203
184
Google Pixel 6 Pro
Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.

Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.

Sent from my Galaxy Nexus
I really appreciate it and thank you. Now I know what to look for once my N7 arrives.
 

Evo_Shift

Senior Member
Jan 17, 2011
2,347
482
I returned 3 transformer primes for screen defects. Asus qc isn't the greatest. It's probably why they're prices are so good for what you get.
 

ydizzle

Senior Member
Jun 5, 2009
213
13
On mine when the brightness is on the lower end the screen starts to flicker a little. I think it's software related. But once you set the brightness higher it stops doing it.

Oh and it only does that on white backgrounds like google voice search.

Sent from my HTC VLE_U using xda app-developers app
 

Timbermill

Senior Member
Jul 11, 2008
278
113
forum.xda-developers.com
Excellent device but mine isn't flush on the right side of the screen. (Portrait)
After a few hours of use it's starting to pop if you press midway on the bezel.

I'll get it swapped in due course :cool:
 
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ydizzle

Senior Member
Jun 5, 2009
213
13
Is anyone else able to reproduce the screen flicker issue?

Sent from my HTC VLE_U using xda app-developers app
 

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  • 4
    I have a theory too, nothing in life is perfect, or pristine. Even the hottest super model gets a pimple on her ass from time to time, and I wouldn't ship her off just because of a blemish. No company makes a perfect product, and people, due to an irrational OCD with electronics want it 100% perfect, and as long as people are assembling these products, there will be imperfections. The sad part is, the vast majority of the things people return electronics for do not impact the use of the product, and are barely visable to the naked eye. We love to put everything under a microscope, though. Gotta have something to freak out about, I suppose.

    Soooooo everyone should just be happy with their defective N7's because a product working 100% the way it is supposed to is too much to ask for?
    I pre-ordered mine from the Play Store on the 28th with the case. I have received no word or email or nothing yet on when/if mine is being shipped. Not a peep. Though it does bring a tiny sparkle to my eye to see all the people that bashed Google just because Gamestop was giving them out so early, only for so many of the GameStop ones to have issues thus far.

    I hope mine is flawless. If it has lightbleed issues, Ill return it depending on how severe. If it has flickering issues, those wont bother me unless it is severe and happening with just about every page refresh etc. If mine has a little separation from the back of the device, I'll first try to push it back in place, if that doesn't work, I will throw my cover on there and see if that helps with the issue. If not and the squeaking becomes a nuissance from just normal use rather than being a very very occasional thing, I'd probably return it.

    For me it all depends on the severity of the issue I may encounter if it is worth the trouble of having it replaced.
    But my original point: It is not unreasonable for every single person that ordered a Nexus 7 to have a completely defect-free device.
    So your "not everyone or everything is perfect!" argument is just flawed and invalid.
    3
    My screen doesn't lift but I'm noticing a little creaking on the left side. It only happens really when I squeeze the tablet which I normally wouldn't do. Am I being picky thinking about returning it or should I be happy my screen is level and just live with it?

    Take my advice. If everything else is working properly, keep it. It's not worth nitpicking over something like this and then getting another unit with worse problems. You'll regret it.
    3
    Excellent device but mine isn't flush on the right side of the screen. (Portrait)
    After a few hours of use it's starting to pop if you press midway on the bezel.

    The problem seemed to be getting worse today but after hearing it's just a clip (not glue) - I resorted to force.
    I needed to put quite a bit of pressure (more than seems safe) to do it, but it has properly clicked back into place now.
    Smooth the side back into place then pinch it firmly with your thumb and forefinger in the middle of your 'rise'.
    (turn your screen off if you're squeamish - you will hear a loud click when it goes back in)

    DEFINITELY FIXED :good:

    WARNING: THIS CAN BREAK YOUR SCREEN

    For clarity, I didn't have any dents in the bezel. Try to spread any pressure on the screen side. Pinch the bezel together, not the lcd panel.
    Your problem might be different to mine, so try this at your own risk.

    pinch-bezel.jpg
    3
    all those sold by the play store were recalled from their shipping hubs due to ASUS's defects. Hence the delay. When we receive our devices, they should be defect free.


    Please stop making things up. People might start believing it.
    2
    They may have had a flaky bunch initially, but my personal theory is that these defects are occurring because it's been so hot this summer (at least in the us). Just hear me out out on this one: they put your pristine N7 in the back of xyz shipping truck, which then promptly heats up to over 100 degrees in the summer sun. At that temp, the metal starts expanding, the glue softens, you get a timely bump in the road, and BAM you have a damaged device. That seems plausible, at least to me. Another thing to worry about, as my N7 is coming fro. CALIFORNIA into the hot south.