Nexus S touchscreen died - how to get data off the phone?

lchiu7

Senior Member
Mar 2, 2010
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My daughter's Nexus S touchscreen has died. It died slowly in that on the first few occasions she couild pop the battery and it would come back. Now it won't come back at all and is stuck on the pattern lock screen.

Before we send the phone for repair under warranty she is keen to get the photos off the phone since a repair might reset the phone. I was thinking we could mount the phone as a USB device but it doesn't show up perhaps because it won't until the pattern lock is entered else anybody could get data off your phone bypassing security.

Any other things we could try before giving up and hoping the repair doesn't delete all the data?

Thanks
 

lchiu7

Senior Member
Mar 2, 2010
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adb pull /sdcard/path-to-whatever
Out of interest I tried this on my GN. adb recognises the phone and adb devices shows the serial number. But adb pull /sdcard says invalid remote file. No idea what that means since using ES File Explorer sdcard is a valid directory on the phone (and I suppose it would also be on the Nexus S)
 

lightpriest

Member
Jan 24, 2009
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Tel-Aviv
Out of interest I tried this on my GN. adb recognises the phone and adb devices shows the serial number. But adb pull /sdcard says invalid remote file. No idea what that means since using ES File Explorer sdcard is a valid directory on the phone (and I suppose it would also be on the Nexus S)
ADB "thought" you meant to copy a file.
To copy the entire sdcard directory you should do something like this:

Code:
adb pull /sdcard/ sdcard/backup/on/pc/
The command parameters are "adb pull <source> <destination>"
Just make sure source ends with a /
 
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lchiu7

Senior Member
Mar 2, 2010
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Well I finally got the phone to play with. The screen indeed dead. I installed the Google USB drivers from the SDK and also the Samsung drivers.

When I boot the phone into the recovery menu I can run fastboot devices and see the following

????0AC4B09900?? fastboot (of course the ? are not there but I wanted to anonmyuse the serial)

So far so good.

In device manager under Android Phone it show Samsung Android ADB Interface

But if I try adb devices I get nothing.

Forgot to mention my daughter said USB Debugging was turned off but I am not sure that makes any difference and anyway, we can't boot Android to turn it on

So I select Recovery and see the Android with the exclamation mark. Windows beeps to indicate that some sort of devices has been installed,

But in Device Manager no phone shows which explains why adb can't fidn the phone but not why.

I can bring up the recovery menu but still no adb

Any suggestions?

Thanks
 
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lchiu7

Senior Member
Mar 2, 2010
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Boot into Fastboot and flash CWM Recovery.
But it looks like I have to unlock the bootloader to do that and the phone is still under warranty so that would invalidate the warranty wouldn't it? She would like to get the data off the phone. A screen fix shouldn't zap the memory but you never know.
 

DeuXGod

Senior Member
Nov 11, 2008
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Zurich
The phone is stock
If you unlock the bootloader to flash CWM your memory will also be wiped, so you will loose all the photos you want to save, so don't do that.
Also if you have the USB debugging off, the ADB commands won't work. I'm afraid you're SOL, since you have the bootloader locked you can't flash a kernel with USB host, that would allow you to use a mouse to navigate in the phone and since you don't have USB debug you can't pull files from the "SDcard"... Better take it to the store and try to ask them if they can save the photos before they do anything to the phone, but i guess if it's a digitalizer problem, they won't mess with the NAND.