No Data Connection!

[jsufx]

Hello all! I am need of assistance, I recently traded my black rooted s-off lte for a white unrooted ota having beast. After letting Sprint do their thing we weren't able to successfully have data on his phone. I have walked the guy through nandroiding back into a ROM I had and he updated the PRL successfully but, had an issue connecting still. He tried updating the Profile with no luck. Here is a little info:

BASEBAND:1.05.11.06.06
PRL VERSION: 25006
S-OFF
Stock w/Goodies 2.10 is the Sense ROM he is using.

what are my options?

 

[2k4mach]

call sprint and have them as they say "refresh" your services. had the same problem last weekend. you could try a ##72786# and reset it and let it go through the hands free activation and see if they will fix it.

 

[jsufx]

call sprint and have them as they say "refresh" your services. had the same problem last weekend. you could try a ##72786# and reset it and let it go through the hands free activation and see if they will fix it.

I tried that too.Currently on the phone with Sprint now. So the phone being rooted has nothing to do with it not updating correct?

 

[2k4mach]

I tried that too.Currently on the phone with Sprint now. So the phone being rooted has nothing to do with it not updating correct?

nope, i think there system was having problems the night i was on with them. my phone would go through the hand free just fine but on there end it was saying it still wasnt completed. they ended up having to "push" so they say to my phone and it finally showed completed on there end. i had my data back as soon as he said it showed complete on his end.

i did all this rooted on tranquility rom.

 

[jsufx]

Thanks for being helpful.

Sent from my EVO using xda premium

 

[jsufx]

Still no luck I was given the advice to update the radios. Would this fix my issue? Whats Sprints stance on it being rooted. I know my warranty is
void but will they still try to fix it?

 

[luisrod03]

do the##3282# go to edit then put the msl....select data profile....active profile put a 1 press menu select commit modifications....the do the##72786# that should work...if it didn't work try updating your profile over WiFi

HTC EVO LTE