No data or wifi connection

[tommyh2013]

I'll try to keep this brief.
My wife and I both have stock standard HTC Aria's running Android 2.2. A few days ago my wife complained that her battery was discharging really fast. Then a day later mine started doing the same thing.Going flat in a few hours of standby. Normally at the end of the day they would both still have 8 out or ten bars still lit. I turned off wifi, mobile and bluetooth on both phones and that seemed to fix the battery problem.
Now when I turn on wifi or 3g I cant connect at all. My wifi router shows up in settings but it constantly is scanning-connecting-disconnecting. Also cant connect to 3g.
I have tried another sim card but the problem is the same.
As I said, these phone aren't rooted in any way. Have very few apps. Basically used as a phone.
Any suggestions would be greatly appreciated.

Thanks

 

[dansou901]

Maybe you can try a new battery. Or, if you still have warranty, give it back to service.

Sent from my HTC Desire X using xda premium

 

[aster190]

You can try a factory reset as a last resort

 

[tommyh2013]

Maybe you can try a new battery. Or, if you still have warranty, give it back to service.

Sent from my HTC Desire X using xda premium

Thanks dansou but the problem is not the battery. I believe the power was draining because an app was trying , constantly, to access the wifi which will not connect.

 

[tommyh2013]

You can try a factory reset as a last resort

Thanks aster. I was hoping for a fix before doing a factory reset but I might have to resort to that.

 

[dansou901]

Thanks dansou but the problem is not the battery. I believe the power was draining because an app was trying , constantly, to access the wifi which will not connect.

If so, make a logcat, so we can try to track down which app is responsable for the problem...

 

[tommyh2013]

If so, make a logcat, so we can try to track down which app is responsable for the problem...

Just did a factory reset and everything seems ok.
Just one other problem: When I log in to google play it is showing that I have 2 apps installed (airdroid and astro) These are no longer on my phone but google doesn't want to believe that. I've tried to trash them and tried installing them but nothing happens. It just says "These apps will be un/installed shortly"
Any thoughts?

Thanks

 

[aster190]

Just did a factory reset and everything seems ok.
Just one other problem: When I log in to google play it is showing that I have 2 apps installed (airdroid and astro) These are no longer on my phone but google doesn't want to believe that. I've tried to trash them and tried installing them but nothing happens. It just says "These apps will be un/installed shortly"
Any thoughts?

Thanks

You may have already tried this, but maybe a reboot would do the trick. If rebooting doesn't help, you can use a file manager to take a look into Data>Apps or System>Apps and see if you can find their .apk files there and delete them. If you aren't rooted, you won't be able to delete them, and I'm not sure what you should do if that happens. If they aren't there, then it's probably just a graphical glitch and is showing what really isn't there.

EDIT: Sorry, I read your post wrong. Go into the app details of Google Play Store and select both clear data and clear cache, and that should solve the problem. If not, try rebooting.

 

[tommyh2013]

EDIT: Sorry, I read your post wrong. Go into the app details of Google Play Store and select both clear data and clear cache, and that should solve the problem. If not, try rebooting.

Hi aster.
I'm going to sound like a real noob here but where exactly do I find the options for clear data and clear cache? I've attached a screenshot of my google play screen.

Thanks

 

[aster190]

Hi aster.
I'm going to sound like a real noob here but where exactly do I find the options for clear data and clear cache? I've attached a screenshot of my google play screen.

Thanks

Oh my bad, I wasn't really clear about that. It's actually in your phone settings, not the settings in the Play Store.

So you open up Play Store in 'Manage Applications' as if you were trying to uninstall it. In that menu, you'll see options like Force Stop/Disable. Scroll down, and you'll see the 'Clear data' and 'Clear cache' options, and there ya go. I hope I explained it well.

 

[tommyh2013]

Oh my bad, I wasn't really clear about that. It's actually in your phone settings, not the settings in the Play Store.

So you open up Play Store in 'Manage Applications' as if you were trying to uninstall it. In that menu, you'll see options like Force Stop/Disable. Scroll down, and you'll see the 'Clear data' and 'Clear cache' options, and there ya go. I hope I explained it well.

Unfortunately I don't have Play Store in my applications. In the screen shot I attached you can see Google Play Services showing as installed. That is another one of the apps showing as installed that are not actually on the phone.

 

[WinSuk]

Unfortunately I don't have Play Store in my applications. In the screen shot I attached you can see Google Play Services showing as installed. That is another one of the apps showing as installed that are not actually on the phone.

If it's showing that only on the website, you shouldn't have to worry about it... It does that
It's probably showing them for the "old" one, before you did a factory reset

 

[aster190]

Unfortunately I don't have Play Store in my applications. In the screen shot I attached you can see Google Play Services showing as installed. That is another one of the apps showing as installed that are not actually on the phone.

Oh I see now. I'm sorry, I thought you were saying that the phone was showing it.

Like WinSuk said, I don't see the problem if it's only showing it on the website. It could be showing what's installed on your wife's Aria if you two are sharing an account.

 

[tommyh2013]

Oh I see now. I'm sorry, I thought you were saying that the phone was showing it.

Like WinSuk said, I don't see the problem if it's only showing it on the website. It could be showing what's installed on your wife's Aria if you two are sharing an account.

Sorry, I'm getting a bit confused here.
The apps that I mentioned; Airdroid, Astro, google play etc are showing as being installed on the google play web site. These apps are no longer on my phone after I did the factory reset. Therefore I have no way to reinstall the apps as google play is telling me they are already installed.

Is there another way to do this? Can I dl the apk files from somewhere else and install them manually?

Thanks again for all your help

 

[aster190]

Sorry, I'm getting a bit confused here.
The apps that I mentioned; Airdroid, Astro, google play etc are showing as being installed on the google play web site. These apps are no longer on my phone after I did the factory reset. Therefore I have no way to reinstall the apps as google play is telling me they are already installed.

Is there another way to do this? Can I dl the apk files from somewhere else and install them manually?

Thanks again for all your help

You don't have the Play Store installed on your phone? If that's the case, you need to search up on google to find the apk file for it. Once you do that, you should be able to install the other apps you've mentioned.

Sorry if I misunderstood you again. I'm getting pretty confused here also.

 

[tommyh2013]

You don't have the Play Store installed on your phone? If that's the case, you need to search up on google to find the apk file for it. Once you do that, you should be able to install the other apps you've mentioned.

Sorry if I misunderstood you again. I'm getting pretty confused here also.

Update:

I managed to install airdroid and Astro through Android Market app (was that the precursor to play store?)
Now when I log in to google play it shows those two apps as installed. Everything else is showing in "other apps in my library" waiting to be installed. I think I'll leave it at that. My airdroid is working again :good:

Thanks for every ones help.

 

[WinSuk]

Update:

I managed to install airdroid and Astro through Android Market app (was that the precursor to play store?)
Now when I log in to google play it shows those two apps as installed. Everything else is showing in "other apps in my library" waiting to be installed. I think I'll leave it at that. My airdroid is working again :good:

Thanks for every ones help.

Yep, the Android Market was renamed to the Google Play Store.
It'll eventually update automatically on your phone and change back to the Play Store