Hi I've looked and looked over this site and others and did not find a solution. I have had this phone STOCK NO MODS huawei 5x for about 1 year now (April)
kiw-l24
Kiw-l24c567b351
Emui-4.0
6.0.1
I have metro pcs as my carrier. I have had NO issues with Service or the phone till now. The phone was purchased new and unlocked.
My issue Is this. When going to TURN ON mobile hotspot under settings when I try to turn it on it gives me 2 pop up messages
1. Verifying Service authorization please wait
2. Then after the 1st message cycles it reads " There is a temporary network problem that is preventing the mobile hotspot function from being enabled. Please try again later"
I have never had issues with the hot spot and have not made changes to any settings that I am aware of.
I have called metro 4 times but had no luck with them. My plan includes hotspot and I'm not using any 3rd party app to use it. I've read that most phones will verify you have hot spot with your carrier and I assumed the issue may be with my plan. I have never changed it and called metro to verify I do have mobile hotspot. I think that's all the info I have at this time. Please let me know if there is more needed to try and resolve this. I appreciate your help.
kiw-l24
Kiw-l24c567b351
Emui-4.0
6.0.1
I have metro pcs as my carrier. I have had NO issues with Service or the phone till now. The phone was purchased new and unlocked.
My issue Is this. When going to TURN ON mobile hotspot under settings when I try to turn it on it gives me 2 pop up messages
1. Verifying Service authorization please wait
2. Then after the 1st message cycles it reads " There is a temporary network problem that is preventing the mobile hotspot function from being enabled. Please try again later"
I have never had issues with the hot spot and have not made changes to any settings that I am aware of.
I have called metro 4 times but had no luck with them. My plan includes hotspot and I'm not using any 3rd party app to use it. I've read that most phones will verify you have hot spot with your carrier and I assumed the issue may be with my plan. I have never changed it and called metro to verify I do have mobile hotspot. I think that's all the info I have at this time. Please let me know if there is more needed to try and resolve this. I appreciate your help.
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