No luck moving application data from old Note 8 to Note 10 Plus

gene0915

Member
May 1, 2014
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I've tried the Samsung Smart Switch app (I think that's the name) via wireless and wired and just using Google backup/restore but my application data absolutely refuses to copy over to the new phone. My apps are copied over but the underlying data that goes with them, nowhere to be found. I know Google says that after the restore is complete, when the app is installed on the new phone, the data (that it just got done backing up to Google drive), will be restored. I've factory reset my Note 10 Plus twice now and tried all sorts of different ways but save game data and data from pretty much all my apps just isn't being restored. I'd take my phone to Verizon but due to distance, that isn't possible. If I can't fix it myself, I guess I'll just start my games over but would really like to avoid that.

Any ideas?