No replacement charging dock is available

Myronbg

Member
Dec 24, 2010
9
1
0
Cambria, CA
I've had the watch for a couple of weeks and I like it. I changed the provided leather band as I didn't like the clasp that folded the band over itself and with the clasp it really thickened the band. I installed a Spidel expansion band which is great (for me).
The charge time is fairly short. Gets to below 10% in around 14 hours.
My concern is that there is currently no replacement charging dock/cradle available. If I travel & inadvertently leave the dock at the hotel or I lose it somewhere I'm SOL. I contacted their customer "tech" support and was advised that they don't have a replacement. They advised me to contact their web estore and provided a link. The estore told be to call someone. No. enough is enough. Great support [not]! I've search everywhere and no supplier, so far, has made a dock.
 
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tonyguy2000

Senior Member
Dec 11, 2010
100
8
0
I've had the watch for a couple of weeks and I like it. I changed the provided leather band as I didn't like the clasp that folded the band over itself and with the clasp it really thickened the band. I installed a Spidel expansion band which is great (for me).
The charge time is fairly short. Gets to below 10% in around 14 hours.
My concern is that there is currently no replacement charging dock/cradle available. If I travel & inadvertently leave the dock at the hotel or I lose it somewhere I'm SOL. I contacted their customer "tech" support and was advised that they don't have a replacement. They advised me to contact their web estore and provided a link. The estore told be to call someone. No. enough is enough. Great support [not]! I've search everywhere and no supplier, so far, has made a dock.
I'd love a spare dock or two myself. We better be careful with the one that came with watch or we will be out of luck for now!
 

ccjw33

New member
Jan 26, 2015
2
0
0
I've had the watch for a couple of weeks and I like it. I changed the provided leather band as I didn't like the clasp that folded the band over itself and with the clasp it really thickened the band. I installed a Spidel expansion band which is great (for me).
The charge time is fairly short. Gets to below 10% in around 14 hours.
My concern is that there is currently no replacement charging dock/cradle available. If I travel & inadvertently leave the dock at the hotel or I lose it somewhere I'm SOL. I contacted their customer "tech" support and was advised that they don't have a replacement. They advised me to contact their web estore and provided a link. The estore told be to call someone. No. enough is enough. Great support [not]! I've search everywhere and no supplier, so far, has made a dock.
charging cradle is available on Asus store and looks like few watch bands will be available soon.
 

Myronbg

Member
Dec 24, 2010
9
1
0
Cambria, CA
charging cradle is available on Asus store and looks like few watch bands will be available soon.
I went to their store and all it did was to direct to a UK seller which wouldn't accept an order out of the UK. I did various searches but couldn't find another supplier.
As I missing something? I'd appreciate it if you had a link that ships to the USA.
Thanks
 

kinged

Member
Sep 30, 2006
35
4
0
I bought the charging cradle

Thanks.... I tried their store and couldn't get that link! I even tried to send them an email but it kept on being rejected.... They don't make it too easy to do business. I just hope my Asus ChromeBox and Monitor doesn't have any problems.
The link worked for me. I bought one.
 

kinged

Member
Sep 30, 2006
35
4
0
I just type xxxxxxxxxx with 3 digit area code, no number 1 before. It worked fine.

Sent from my ASUS_T00G using XDA Free mobile app
 

TheWerewolf

Senior Member
Nov 24, 2006
268
156
0
Surrey, BC
I just type xxxxxxxxxx with 3 digit area code, no number 1 before. It worked fine.

Sent from my ASUS_T00G using XDA Free mobile app
That's what I did too - wouldn't take it. I tried a different phone number and it took that. THEN it refused to validate my address. I suspect it knows I'm sending to mail receiver. Oh well, I'll send it to a friend in the US and have them mail it to me.

Seriously - I wish American-based companies would get over the idea that they can really stop people from buying their products.