No signal, no wifi, no gps

deonin

New member
Dec 20, 2010
2
1
0
Hello you guys!
I just received my lg g7 g710ulm. And when i turned on the phone i understood that im not lucky.. I need your helps! Please! Because i cant do it myself.
1. No signal. Don't search networks. Immediately getting error when trying to do it myself. "Preferred network mode" can't change due error and it showed "null". After reflashing it's now showing "22".
2. Don't see any wifi networks. But access point is working and other devices can see me.
2.1 I found that wifi going to work then i tried to use gps. After few seconds phone starting see wifi networks and connecting. If turn off wifi and turn on again phone don't see networks and you need to repeat procedure.
3. Looks like gps not working too.. But tried only in indoor.
I can't understand is it software or hardware issue. Maybe seller changed imei number and model by firmware and did it wrong? Antutu showing strange imei.
Can i to know somehow real model of phone? I can try to make logs and attached it here. Or maybe somebode can check imei, bands with octopus box? I dont know what to do :(

P.S. Bluetooth is working. Tried to send file and it was fine.
I can't return phone to shop because im living in different country :( But phone is amazing! And I loved lg. I had lg optimus one (was lost and back by good people), then lg optimus black(was burned in bonfire), lg g2(left in taxi), lg g6 (was lost) and finally lg g7. Yeah, looks like something wrong with me or these lg.. But i love it :eek:
 
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deonin

New member
Dec 20, 2010
2
1
0
Did you put in your SIM card first before you started...
I read you need to insert sim first but could be wrong.
Sure, i did it. Anyway don't search networks. But what carrier of sim card and numbers into sim card, phone can recognise.
Maybe i wrote not understandable? My english not first language. So asking. I will try to explain.
Thanks for your reply.
I uploaded a log file with errors but cant to write here link, because i need 10 messages :(
 
Last edited:

Ali Mirza

Senior Member
Jun 20, 2014
230
61
0
Hyderabad
My G710ULM's GPS stopped working 2 days ago, still trying to find out what's the cause of it. Tried apps like GPS Status, GPS Locker, no avail that it isn't picking any satellites at all. Just searching for GPS location. Restarting the device haven't helped either. In settings I even excluded all apps in Power Saving Exclusions. In GPS Status app, resetted and downloaded the A-GPS, this should surely make the GPS work. No success. :mad:
 

5centr5

Member
Jul 11, 2016
26
22
0
Kyiv
Hello you guys!
I just received my lg g7 g710ulm. And when i turned on the phone i understood that im not lucky.. I need your helps! Please! Because i cant do it myself.
1. No signal. Don't search networks. Immediately getting error when trying to do it myself. "Preferred network mode" can't change due error and it showed "null". After reflashing it's now showing "22".
2. Don't see any wifi networks. But access point is working and other devices can see me.
2.1 I found that wifi going to work then i tried to use gps. After few seconds phone starting see wifi networks and connecting. If turn off wifi and turn on again phone don't see networks and you need to repeat procedure.
3. Looks like gps not working too.. But tried only in indoor.
I can't understand is it software or hardware issue. Maybe seller changed imei number and model by firmware and did it wrong? Antutu showing strange imei.
Can i to know somehow real model of phone? I can try to make logs and attached it here. Or maybe somebode can check imei, bands with octopus box? I dont know what to do :(

P.S. Bluetooth is working. Tried to send file and it was fine.
I can't return phone to shop because im living in different country :( But phone is amazing! And I loved lg. I had lg optimus one (was lost and back by good people), then lg optimus black(was burned in bonfire), lg g2(left in taxi), lg g6 (was lost) and finally lg g7. Yeah, looks like something wrong with me or these lg.. But i love it :eek:
I can fix it. Send me a PM.
 
G

GuestD1098

Guest
Resolution?

Hi in having the same issues with my G7 thinq... I was wondering if you guys found a resolution for this issue?
 

duonghero

Member
Jun 18, 2012
17
0
0
I can fix it. Send me a PM.
Hello expert. I have an LG G7 ThinQ ULM phone. The problem of this phone is no phone waves signal, 3G, 4G. (a week ago that is good). I think that because the SIM and insert this SIM into other phones, this SIM still works very well. So can you show me how to fix it? Thank you very much!
Note: I was try as below but not success

Go to the Home screen;
Tap on the Phone app;
Switch to the Dial pad;
Type in (*#*#4636#*#*) and just wait – the phone should automatically redirect you to the Service mode;
Once you’ve entered this new mode, tap on Phone Information or Device Information;
Tap on Run Ping test;
Look for the button labeled as Turn Radio Off and select it;
Wait for the phone to restart;
Tap on reboot.
 

Ayman2270

New member
Sep 16, 2020
2
0
0
Problem on LG G710ULM OF WIFI, GPRS, SIM CARD READING

Hello i have the same problem on my LG G7 i buyed this motherboard but just problem again . please if you find a way to fix this. someone tell me how to do it :highfive: