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No Sim Card - Emergency Calls Only Error on Verizon

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MrBroox

New member
Jul 3, 2013
2
0
Mostly just browse these forums, and as you can see, don't post often.

Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.

First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.

Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.

Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.

Help is much appreciated, thanks.
 

cmh714

Senior Member
Jul 4, 2009
458
108
provide more info, are you stock, custom rom, unlocked, etc.

You may need to try a nuke and repave to start fresh. After a week, something happened to my SIM on a custom rom and the fix is to nuke and repave and that includes userdata.

so back stuff up but only restore what you seriously cant redo, thats working so far for me.

GL
 

MrBroox

New member
Jul 3, 2013
2
0
Can you advise what to check in APN's? (Sorry for the dumb question)

I was rooted running stock rom for a week, but unrooted and factory reset when I thought I was returning it to Motorola. Has had issues both ways.
 

jeetash

Senior Member
Nov 12, 2009
77
10
mrbrooks .. i have a nexus 5 and i have this exact same problem .. leads me to believe maybe its software related .. started after lolipop .. havent been able to find a solution yet !
 

simms22

Recognized Contributor - R.I.P
Jun 4, 2009
34,055
25,931
BROOKLYN!
www.androidcommunity.com
mrbrooks .. i have a nexus 5 and i have this exact same problem .. leads me to believe maybe its software related .. started after lolipop .. havent been able to find a solution yet !

nexus 5 doesnt work on verizon(not fully at least). the op said that he ordered a replacement, which sounds like you should do, as the nexus 5 did have an issue with coming with a bad sim card holder on occasion.
 

jeetash

Senior Member
Nov 12, 2009
77
10
nexus 5 doesnt work on verizon(not fully at least). the op said that he ordered a replacement, which sounds like you should do, as the nexus 5 did have an issue with coming with a bad sim card holder on occasion.

worst part is that it is happening on an Replacement device after i RMAd my first nexus for a power button problem !!

i hope its software related and can be fixed .. because google is now refusing to rma this as im now out of my warranty period !

just to be clear im not on verizon .. im on a gsm carrier and have tried 4-5 different working sims

it latches on to network and works fine for a few hours and then just drops and refuses to catch networ k...


any other ideas ??

can the bad sim card holder be fixed or repaired ??
 

Ryououki

Senior Member
Did this ever get figured out for any of you? I have the same issue on a Nexus 6. It won't read my AT&T SIM card at all anymore, but knows it's in there. When I put in a Verizon SIM card, it see the card and updates information in the status section, but still says No Sim Card at top of screen. I am currently in the middle of getting a replacement from Motorola, but now I am worried this will happen on my next one too.
 

gambino967

Member
Dec 7, 2008
12
0
Did this ever get figured out for any of you? I have the same issue on a Nexus 6. It won't read my AT&T SIM card at all anymore, but knows it's in there. When I put in a Verizon SIM card, it see the card and updates information in the status section, but still says No Sim Card at top of screen. I am currently in the middle of getting a replacement from Motorola, but now I am worried this will happen on my next one too.

This just happen to me as well, google knows nothing about it, neither does motorola , they are sending me a replacement hopefully that fixes the issue.
 

Larzzzz82

Senior Member
Mar 24, 2014
419
59
Boston, MA
I just noticed this running chroma. It always happened on boot and always went away. Never seen it stock unlocked rooted and tweaked with things like the Motorola command center, tethering, and such.
 
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f1ux

Senior Member
Jan 2, 2011
595
103
I have just got a N6 today and mine seems to be doing this. Have you guys had yours replaced?

Eager to know if i need to send it back or if its software. The sim card works fine in my s5.

EDIT: it looks like I can make it do it. If i type really quick , the vibrations/haptic feedback must make it have a poor contact and it disconnects.
 
Last edited:

andriy155

New member
Sep 20, 2015
2
1
I have just got a N6 today and mine seems to be doing this. Have you guys had yours replaced?

Eager to know if i need to send it back or if its software. The sim card works fine in my s5.

EDIT: it looks like I can make it do it. If i type really quick , the vibrations/haptic feedback must make it have a poor contact and it disconnects.
I am curious, have you guys figured out this issue? I just got a new Nexus 6 that does this intermittently. The phone can read the card, but then every once ina while (about three times a day) it says 'no sim card - emergency calls only'.
 

EmperorX

Senior Member
Jan 6, 2010
2,014
592
Seattle
OnePlus 8T
I've noticed that banging mine against a hard surface (I do have a case on) seems to fix it for me, as horrible as it sounds... Mine does not fix itself after a reboot.

That said, it hasn't happened to me since I've had marshmallow on here.

In short. I have no idea what's going on.

Sent from my Nexus 6 using Tapatalk
 

mintness

New member
Sep 9, 2016
1
0
Push the SIM tray in really hard!

Push the SIM tray in as hard as you can!!!

I tried every other solution and this worked for me with Nexus 6.
 

Zee_dev

Member
Nov 6, 2016
5
0
I have same issue No SIM CARD with droid turbo, restart always solve issue, its common problem with Motorola phones, lot pf people are facing this but no solution yet :(
 

kamisan

Senior Member
Jun 17, 2010
206
58
Austin
yeah my shamu after a new sim card did this, took it in, no fix, mytrendyphone service in england claimed they could fix it,, I paid they didnt fix it, kept it two months, sent it back unrepaired.

yes fairly ticked off. wifi only paperweight now.
 

veronicasito

New member
Mar 18, 2013
1
0
Mostly just browse these forums, and as you can see, don't post often.

Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.

First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.

Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.

Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.

Help is much appreciated, thanks.

OK first off I had the same issue. intermittent no sim detected. go worse and worse, until did not detect at all...

First I placed a piece of this card stock behind sim and jammed it into the slot. that worked for a bit and the again it started with the same issue.
and became a pain again...

(FYI, I am an electrician by trade)
What I has appeared to fixed it permanently (so far anyway).
All electrical contacts get a corrosion (a patina layer) some more than others from humidity, sweat, dissimilar metal touching, or just cheap metal..
On a hunch I gooped up the sim contact surface with a de-ox compound (De-oxidation) and worked the sim in and out a few time to "clean the contacts (you could use a small long skinny piece of paper board to to it also (I didn't think of it until after) and insert the Sim. So far it has done the trick.
the is many de-ox compound available (home depot or electrical supply)so are blacking and gritty. what I used was ilsco Non- grit De-ox Compound".

I hope this helps as this seem to be a pretty common issue.
As always, Your actual mileage may vary. :)

---------- Post added at 06:28 PM ---------- Previous post was at 06:01 PM ----------

Mostly just browse these forums, and as you can see, don't post often.

Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.

First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.

Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.

Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.

Help is much appreciated, thanks.

I know this is an old post,.. but I'm answering in hope of helping others that my need the solution :)

OK first off I had the same issue. intermittent no sim detected. got worse and worse, until did not detect at all...

First I placed a piece of this card stock behind sim and jammed it into the slot. that worked for a bit and the again it started with the same issue.
and became a pain again...

(FYI, I am an electrician by trade)
What I did next had appeared to fixed it permanently (so far anyway).

Many electrical contacts get a corrosion (a patina layer) some more than others from humidity, sweat, dissimilar metals, or just cheap metal..
On a hunch I gooped up the sim card's contact surface with a de-ox compound (De-oxidation) and worked the sim in and out a few time to "clean the contacts" inside the sim slot (you could also use a small long skinny piece of paper board to to it also (I didn't think of it until after) and insert the Sim. So far it has done the trick.
the is many de-ox compound available (home depot or electrical supply)so are blacking and gritty. what I used was ilsco Non- grit De-ox Compound".
The compound will not (should not) damage and the phone, its is for electrical and electronic equipment.

I hope this helps as this seem to be a pretty common issue.
As always, Your actual mileage may vary. :)
Veronica
 

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    I just noticed this running chroma. It always happened on boot and always went away. Never seen it stock unlocked rooted and tweaked with things like the Motorola command center, tethering, and such.
    1
    I have had my replacement Nexus 6 for about 9 months and have not had this issue occur on the replacement unit. I'd highly suggest sending it in for replacement if you are still under warranty.

    Sent from my Nexus 6 using Tapatalk