Question No sound after MIUI 13 update

[mhdr92]

My phone was working perfectly fine on MIUI 12.5.16. After I updated MIUI to 13.0.6 (Official OTA update) based on Android 12, there is no sound from any of the speakers and the receiver. Everything else is working fine but phone is generating no sound from any of the speakers or the receiver. Can someone please help?

 

[Tatsh]

Backup your data and try a factory reset

 

[mhdr92]

Already tried that but no luck. I tried a sound booster app and I can hear a very faint sound when that app is set to max sound setting

 

[jjsan]

BT or normal headphones?

 

[mhdr92]

BT or normal headphones?

BT headphones are working fine. Did a FQC test in which bottom speaker is working while top speaker and receiver are not but no ringtone or media sounds from any speaker outside FQC