No Sound - AT&T Samsung Galaxy S4

thatpimp007

Senior Member
May 22, 2013
105
47
0
Tried searching the threads but didn't find anyone with the same problem. But for some reason sound stopped coming out of my phone. When I say sound, I mean if I try to play any music, use speakerphone, videos, alarms, keypad tones, etc. No sound will come out of my phone. I can make a call using the phone but when I try to use speakerphone nothing comes out. I can hear someone when I'm talking to them on the phone and they can hear me fine and earphones also work fine.

I tried Odin back to stock, then doing a factory reset and even with the factory reset I still don't hear anything when the AT&T logo plays when the phone is turned on.

Any ideas or suggestions? It was working fine this afternoon then for some reason all of a sudden stopped. I'm not sure if I placed my phone in my glove compartment too hard or if I did something else that maybe dislodged an internal cable or something.

Any help would be appreciated.
 

WoodburyMan

Senior Member
Jun 7, 2011
848
476
0
Connecticut
Looks like you may have a physical problem with the phone. The main speaker is dead somehow. That speaker does music, alert noises, etc, while a separate speaker does your in call audio (directly to your ear so the call is private..). This happened to me once on my iPhone4 where a tiny tiny tiny tab of glass cleaner got into the headset when I was cleaning it. it dried and sorted itself out within a day. If that's the case with yours try drying it out. If not, then you may have to submit it to Samsung or your carrier for warranty.
 
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thatpimp007

Senior Member
May 22, 2013
105
47
0
Looks like you may have a physical problem with the phone. The main speaker is dead somehow. That speaker does music, alert noises, etc, while a separate speaker does your in call audio (directly to your ear so the call is private..). This happened to me once on my iPhone4 where a tiny tiny tiny tab of glass cleaner got into the headset when I was cleaning it. it dried and sorted itself out within a day. If that's the case with yours try drying it out. If not, then you may have to submit it to Samsung or your carrier for warranty.
Thanks for the reply, WoodburyMan. I'm thinking my phone might be experiencing a "supernatural" problem. For one reason or another my alarm went off this morning and everything started to work fine. Although there were some syncing issues with my Gmail. Who knows, last night when all this happened, my battery was at 50%. Maybe it needed a charge or just a night to "sleep off" its issues. In any case, it seems to be working fine for the time being. Hopefully it stays that way.
 

trino_6

New member
Oct 30, 2013
1
0
0
i was having a similar problem and don't know what is going on. All my sounds work and for some reason when i silence my phone and try and turn the sound back on EVERY sound works EXCEPT for my Media. like notifications, bleeps , etc all work but i can't hear music at all and i can't unmute it. ive tried a whole bunch of stuff and did a reset and nothing yet. As soon as i restart the phone, then the media sound wrks again.. any ideas?
 

Daratis

New member
Nov 11, 2013
1
0
0
Same Problem since Android 4.3 update

i have same problem after update on 4.3 days before tried to reset cleared ewerything but nothing hapens. if someone know how to fix problem please help me.
I have the same problem, no sounds coming from any source (media, calls, or other) without headphones.
I tried factory reset, but it still in 4.3
I tried adapt sound hidden feature and nothing works

Seems it's a real problem
Need help, waiting for a response from samsung

plz help !!!
 

magdasrbija

New member
Nov 10, 2013
3
1
0
I think i found problem its in 3,5mm connector I play a little with my headphones ( plug in plug out couple times) and sound work again...:good:
 
Feb 9, 2014
1
0
0
Ear speaker not Working in Galaxy S4.SOLUTION FINALLY FOUND

I hadthis problem for a lot of time...when i was on the phone with a call instantly the sound was off...the loud speaker and the headphones and bluetooth were ok but the ear speaker was off. Firstly i thought that the cause of the problem was the fact the i have rooted my phone...i change a lot of roms... and some times the ear speaker was starting to work but then the same think instantly went down...i unrooted my phone but the problem was still there.... I TRY also the function *#0*# and when i push the botton of the "reciever" some times was working some times not..... when i was playing on this one time i push hard on the screen and has start to work again,.... Then i thought that the time to open the device has come.... Some youtube help on how to disassebly a galaxy s4 and i found the connector for the ear speaker...... i cleaned it... i used the hair dryer and the a connector spray for mantainence and the problem was fixed....I have seen after 2 days reaserch on the net that many people with a galaxy s4 have this problem.... in my opinion is a matter of humidity in this connector.... after hairdrying and a connector spray my phone was fixed... No need to send it back to samsung ....and pay money..because its rooted..(my knox counter is still 0x1 ) .
That was all falks .. hope to help somebody... its very easy to fix this problem once you understand the cause of it!!!

Konstantinos The Greek
 
Last edited:

and00d

Member
Feb 28, 2014
9
0
0
Sort of the same problem with s4 i337m

I recently flashed CyanogenMod on my S4 and now I have no volume at all. Anywhere. I also can't play videos of any kind. Snapchat, youtube, or web videos. I also get no volume with ringer and in call. I have tried flashing different ROM's and the problem persists. Any idea what the problem might be?
 

universeisgr8

Senior Member
May 23, 2012
69
6
0
I recently got an S4 i337, it was on 4.4.2. I wanted to root and unlock it so i downgraded it to 4.3 using two files from some other thread:

AP_I337UCUEMK2_1921628_REV06_user_low_ship_MULTI_C ERT.tar.md5
JFLTE_USA_ATT_16G.pit

Phone flashed fine to 4.3, then i had to change modem to USUAMDL. Used saferoot to root and regionlock away to unlock. Long story short after spending two days i was able to root and unlock the phone. I was happy and finally started restoring my data. But i suddenly noticed that there was no sound at all. Now the phone is on mk2 rom and i have no sound whatsoever. When i try to make a call, it hangs. When i try to play some music it says "sorry the player does not support this type of audio file"
I am very frustrated because i have been searching but couldnt find a solution. I cannot flash any other file e.g. mk2 to NB1 or any other MDL rom through odin. I used *#0*# to get to the hardware menu and tested speaker but it doesnt do anything. I still think its a software problem because phone is not able to make any calls either or play music files and hangs. I would greatly appreciate help.
 

DroidSniper3

New member
May 24, 2014
2
0
0
I recently got an S4 i337, it was on 4.4.2. I wanted to root and unlock it so i downgraded it to 4.3 using two files from some other thread:

AP_I337UCUEMK2_1921628_REV06_user_low_ship_MULTI_C ERT.tar.md5
JFLTE_USA_ATT_16G.pit

Phone flashed fine to 4.3, then i had to change modem to USUAMDL. Used saferoot to root and regionlock away to unlock. Long story short after spending two days i was able to root and unlock the phone. I was happy and finally started restoring my data. But i suddenly noticed that there was no sound at all. Now the phone is on mk2 rom and i have no sound whatsoever. When i try to make a call, it hangs. When i try to play some music it says "sorry the player does not support this type of audio file"
I am very frustrated because i have been searching but couldnt find a solution. I cannot flash any other file e.g. mk2 to NB1 or any other MDL rom through odin. I used *#0*# to get to the hardware menu and tested speaker but it doesnt do anything. I still think its a software problem because phone is not able to make any calls either or play music files and hangs. I would greatly appreciate help.
I'm having the same problem after downgrading from 4.4.2 to 4.3 in order to root. The problem with the music not being able to play is very frustrating but not being able to make or receive phone calls is beginning to become a real problem.
 

DeadlySin9

Senior Member
Sep 2, 2012
1,474
702
143
I recently got an S4 i337, it was on 4.4.2. I wanted to root and unlock it so i downgraded it to 4.3 using two files from some other thread:

AP_I337UCUEMK2_1921628_REV06_user_low_ship_MULTI_C ERT.tar.md5
JFLTE_USA_ATT_16G.pit

Phone flashed fine to 4.3, then i had to change modem to USUAMDL. Used saferoot to root and regionlock away to unlock. Long story short after spending two days i was able to root and unlock the phone. I was happy and finally started restoring my data. But i suddenly noticed that there was no sound at all. Now the phone is on mk2 rom and i have no sound whatsoever. When i try to make a call, it hangs. When i try to play some music it says "sorry the player does not support this type of audio file"
I am very frustrated because i have been searching but couldnt find a solution. I cannot flash any other file e.g. mk2 to NB1 or any other MDL rom through odin. I used *#0*# to get to the hardware menu and tested speaker but it doesnt do anything. I still think its a software problem because phone is not able to make any calls either or play music files and hangs. I would greatly appreciate help.
Flash the modem back to a newer one. It is known that if you put an old NON-HLOS with the 4.4.2 bootloader that you lose sound.
 

elzangi

Senior Member
Oct 14, 2013
51
10
0
I have a similar problem with my speaker...
I've tried to replace phisical speaker and daughterboard... But still not work...
When in Android will played a sound (screen lock, music palying, dialing...) on the speaker come out only "tic"s... for the duration of sound... Then speaker will stop... Any ideas?