No updates OTA or via Huawei HiSuite for unlocked GB handset. Still on B120. Help!

[deebo007]

Any idea why I've not had any updates on my Sim Free UK P10 Plus? I'm still running VKY-L09C432B120. Have updates been released in the UK for this phone? Also, not sure if it's related, in About Phone>Certification: it says Serbia.

 

[ocbenji]

I had the same problem on my VKY-L29C636 and I had to manually update using this app. https://play.google.com/store/apps/details?id=com.teammt.gmanrainy.huaweifirmwarefinder

 

[R.azn]

Sometimes, you can get updates in their HiCare app, when you can't get them from the update in phone settings.

 

[deebo007]

I had the same problem on my VKY-L29C636 and I had to manually update using this app. https://play.google.com/store/apps/details?id=com.teammt.gmanrainy.huaweifirmwarefinder

Sometimes, you can get updates in their HiCare app, when you can't get them from the update in phone settings.

Thanks both, I'll try HiSuite when I get chance. Will installing an update via the firmware finder app invalidate warranty? Also, do I need to be rooted for it to work?

 

[ocbenji]

Thanks both, I'll try HiSuite when I get chance. Will installing an update via the firmware finder app invalidate warranty? Also, do I need to be rooted for it to work?

No it doesn't invalidate the warranty because those updates are the official ones. And because of that, it does not need to be rooted to work. I went 12 rounds with that app and finally figured it out so if you need any help with it, I would be happy to help you save some time.

 

[BlameUREdiction]

I have the same issue on mine. Assuming it is an issue of course. Odd that March is last update though...

Sent from my VKY-L09 using XDA-Developers Legacy app

 

[scook94]

Use HWOTA or FunkyHuawei to get updates. Even Firmware Finder will allow you get C432B162.

 

[deebo007]

Thanks all for the advice, I used Firmware Finder and now have my P10 Plus running B162.

One upside of the upgrade is that I can now use the full 220mbps available from my Virgin Hub instead of the 30mbps I was limited to before.

 

[deebo007]

Seems I've run into a little trouble updating to the latest firmware version on Firmware Finder. B175 is available but when I try to install it shows as unauthorised. I've tried this with both the proxy enabled throughout the upgrade and disabled after the initial setup. Any ideas?

 

[scook94]

Seems I've run into a little trouble updating to the latest firmware version on Firmware Finder. B175 is available but when I try to install it shows as unauthorised. I've tried this with both the proxy enabled throughout the upgrade and disabled after the initial setup. Any ideas?

This happens a lot with Firmware Finder, it's not always possible to install f/w even though it's available. In this instance your two options are HWOTA method (search these forums) or Funky Huawei's pay service.

The only improvement in B175 is Android Security Patch dated 5th October.

 

[deebo007]

This happens a lot with Firmware Finder, it's not always possible to install f/w even though it's available. In this instance your two options are HWOTA method (search these forums) or Funky Huawei's pay service.

The only improvement in B175 is Android Security Patch dated 5th October.

Thanks scook94, I'll give this one a miss and look into HWOTA if the problem persists with future updates.

 

[scook94]

Thanks scook94, I'll give this one a miss and look into HWOTA if the problem persists with future updates.

If you have September Security Patch then I wouldn't worry too much, I think that's the one that fixed the BlueBorne vulnerability...
HWOTA requires backing up, unlocking bootlader (which wipes device), updating then restoring. That's too much bother for me so I chose to pay for the upgrade. Each to their own. Firmware Finder is great but it requires Huawei authorising the update, which they don't always do.

 

[christo1986]

Thanks scook94, I'll give this one a miss and look into HWOTA if the problem persists with future updates.

I have this problem with b175, all the others work.
I contacted firmware finder and they couldn't really understand English. If you notice though on ff there is a few other updates that are not compatible too listed above,to be fair I'm not sure b175 is even out on the p10 plus yet? It's only mentioned for the p10 when you Google search but it's annoying me now because I want another update just to verify that my phone can be still kept up to date via the app

 

[nikolarun]

hi all,
I am really struggling with this. My P10+ is on B120 and I cannot for the life of me upgrade it. I tried Firmware finder in proxy mode or download mode. I tried downloading it on the pc and copy to the sd card , still no luck.
I seem to be getting, this firmware is not verified or that the download isn't verified. i also now have to press the power button whenever i restart the phone. is there any solution to this ?

 

[youagain]

Any idea why I've not had any updates on my Sim Free UK P10 Plus? I'm still running VKY-L09C432B120. Have updates been released in the UK for this phone? Also, not sure if it's related, in About Phone>Certification: it says Serbia.

I seem to have the same issue although mine is the P10. Picked up sim free from Argos. Still running B120 and device also says certified in Serbia. Also struggling with the forced update method. Getting a bit frustrated.

 

[deebo007]

I seem to have the same issue although mine is the P10. Picked up sim free from Argos. Still running B120 and device also says certified in Serbia. Also struggling with the forced update method. Getting a bit frustrated.

Have you tried using the firmware finder app? This worked for me.

 

[tonybhoy]

I seem to have the same issue although mine is the P10. Picked up sim free from Argos. Still running B120 and device also says certified in Serbia. Also struggling with the forced update method. Getting a bit frustrated.

i'm in same boat,still on security patch for march as well

 

[youagain]

Any idea why I've not had any updates on my Sim Free UK P10 Plus? I'm still running VKY-L09C432B120. Have updates been released in the UK for this phone? Also, not sure if it's related, in About Phone>Certification: it says Serbia.

Have you tried using the firmware finder app? This worked for me.

I did make an attempt but it didn't work for me. I'm not that confident going through the process either. Was kinda hoping there'd be an OTA waiting for me. Huawei Twitter support says B162 is the latest authorised release from them but can't seem to tell me much else.

 

[JamesRLS]

Anyone resolve this issue yet? I will get in touch with huawei and ask if needed. im b120 still running march 2017 update. it a shame. i bought from amazon uk

 

[JamesRLS]

Good news guys! I figured out the way to download the software updates! Go into the preinstalled app on your phone called Emui Software Updates, click on the three dots on top right of your screen, and click on download latest software packages.. Voila! Hope this helped! Im currently downloading B171 for my UK sim free p10.