No WiFI & Bluetooth after Update - MAC Adress 02:00:00:00:00:00

[igavuzzo]

Same issue here

I have flashed the modem already, but it did not resolve the issue. WiFi works, BT does not.

 

[akshayneymar]

I noticed the same thing with the wifi MAC when I flashed ElementalX kernel to my otherwise stock but rooted Moto Z.

Restoring from my TWRP backup resolved the issue and the MAC address displays correctly again.

Is your Moto Z bootloader unlocked and do you have TWRP installed? If not, maybe you can go down that route to flash a custom ROM. (unfortunately I don't think the official firmware is available)

Hi can you please provide us your twrp back up? That would be of a lot of help

 

[mikumiku01]

Hello, I am also suffering from the mac address problem The version is 7,0 Griffin and the model is xt 1650 - 03 ... Anyone wishing to copy a modem partition. There is hope if only wi-fi is usable, but it can not move from the initial setting

 

[rickiolivas]

Same here, I got this problem after flashing erfanoabdi stock rom and realized I didn't have wifi, then I flashed erfans modem zip because in the thread said so (No wifi, flash modem), now I tried to flash like 12 different stock firmwares without any luck, BT kinda works but no wifi, I'm almost giving up on my moto Z

 

[mikumiku12]

mac address information seen from the log of moto z

Although I posted last time, as a result of experimenting various means, as I read "viwe recovery logs" in recovery mode, I confirmed that BT and Wi-fi mac address remain. However, it is a model that does not unlock the boot loader. If you have written the image flash more than once, you do not know whether it remains in the log. If you can use mac address rewriting application etc, try to rewrite the address consisting of 02 based on the information.：混乱した：

 

[philipmorris]

keep the adress 020000000

i flash in fast boot but no change nothing pls someone compile in zip for recovery, i have a custom room 7.1 resurexxionremix.

---------- Post added at 05:15 AM ---------- Previous post was at 04:34 AM ----------

Hey guys,
my phone has the same issue. I tried to flash the modem but that did not work, still no Wifi and Bluetooth. I did not unlock my phone yet since karendar stated there was no need for that.
My phone got wet a couple of months ago (which is why there is no warranty anymore) but it worked fine until I updated to 7.1.1 recently. So I'm pretty sure the issue is due to the update.
This is what happened when flashing the modem:

(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:modem: not found
target reported max download size of 536870912 bytes
sending 'modem' (81729 KB)...
OKAY [  1.766s]
writing 'modem'...
OKAY [  1.110s]
finished. total time: 2.892s

Does that look alright or should I unlock my phone and try again?
Thanks for your help

I am not aware of any solution other than wait for the next OTA.
As long as you know that your warranty is void after unlocking the bootloader, the procedure is well detailed on the Motorola website.

i see the alike text, i not sure if my bootloader is unloket y have resurexxion remix, us can find that archive for recovery?

 

[mikumiku12]

Potential wifi bin file missing

Hi, everyone has posted it before, but a new question came.
The reason why wifi does not work is that it is a modem problem, the other is that there is no bin file, there is a search for BT files for the sake of the search, but if it searches on a wifi terminal that does not work, there is no wifi bin file, Perhaps there is a possibility that if wifi can transplant files of moving people. Please check if bin file is arranged if you can.

 

[syedthousif]

WiFi & Bluetooth doesnt switch on

Hi,

After 7.1.1 update, my phone's wifi and bluetooth doesnt switch on at all. I see all of you guys are discussing this, has anyone found the solution? If yes, can you please quote that link for me here? I am giving up on my Moto Z for this. After 7.1.1 update the battery drain overnight has also alarmingly increased. From 70% to 15% when i wake up in the morning.

Please advise.

YesTee.

 

[Loader009]

My always do first advice:

Turn on flightmode
Turn off phone
Wait about a minute
Turn on phone
Turn off flightmode

 

[LFKeller]

I noticed the same thing with the wifi MAC when I flashed ElementalX kernel to my otherwise stock but rooted Moto Z.

Restoring from my TWRP backup resolved the issue and the MAC address displays correctly again.

Is your Moto Z bootloader unlocked and do you have TWRP installed? If not, maybe you can go down that route to flash a custom ROM. (unfortunately I don't think the official firmware is available)

I have the same problem: MAC 02:00:00:00:00:00
I noticed that on my XT1650 it doesn't have the wlan0 folder. When I type busybox ip link show, he shows a lot of things, but not the wlan0. Maybe if you or someone else could copy this folder for me I could solve this problem. I already tryed everything else that people said here :/

Thanks.

 

[SaajidS]

I have a similar issue...WiFi is working, Bluetooth suddenly has stopped working. I have stock rom...and currently up onto the 7.1.1 December update. My suspicion is that it is one of the OTA updates that have caused this on my side. The MAC address is correct from what i can see on mines for the Bluetooth. Bluetooth doesn't find anything and neither can it be found.

Funny thing is, moto customer service is blaming it on Google Play's Protect scanning that was introduced not so long ago...

I cant think of anything else short of now having to send the phone in for repairs..

 

[dj_ooms]

Have you guys tried reflashing the radio using fastboot in bootloader mode?:

fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2

I remember when I had my Moto X Style, this would happen regularly when flashing some ROMs and was normally fixed by reflashing the radio that is correct for your phone. This would normally be found in the full stock image. In some cases, it had to be done twice. Some ROM images also have a separate file for Bluetooth and it might be worth flashing that too if it exists. I think it is normally labelled something like BTFM. I don't have any issues on my Moto Z though and it is completely stock. I used to tweak a lot on my Moto X Style which I gave to one of my parents and recently had to fix a similar issue by reflashing the modem. Make sure the modem you flash is the correct one or it can cause issues.

Hope this helps.

Ooms

 

[Drx86]

Funny thing is, moto customer service is blaming it on Google Play's Protect scanning that was introduced not so long ago...

They told the same thing to me. When I replied that Bluetooth was still dead after an hard reset and after disabling Google Play's Protect feature, they admitted it's an hardware problem, and they told to have the device repaired in a repair center.

 

[matonka007]

Dont forget after
fastboot flash modem NON-HLOS.bin

do:

fastboot erase modemst1
fastboot erase modemst2

and after that reboot your device

EDIT: as dj_ooms writes, sorry I did not read it

 

[st.dan]

So ... there is anyone who have fix this [email protected]@p ?

 

[baraa_998]

Please help me

I think that this modem will work

It is for 7.1.1 stock
Download and extract then
fastboot flash modem NON-HLOS.bin

Hi

Please can you explain it step by step and give me all link for software eich I need it.

Thank you

 

[lollyjay]

Hi

Please can you explain it step by step and give me all link for software eich I need it.

Thank you

Very sorry but I don't have the information anymore

Sent from my OnePlus5T using XDA Labs

 

[t-mobile_mda]

hey guys..
same pb on my device.. normally wifi area is persist..? i had been fixed it another motorola device but for this device i dont have it.. anyone has backup of persist..?

---------- Post added at 01:58 PM ---------- Previous post was at 01:45 PM ----------

hey guys..
same pb on my device.. normally wifi area is persist..? i had been fixed it another motorola device but for this device i dont have it.. anyone has backup of persist..?

persist area;
persist -> /dev/block/sda3

dd if=/dev/block/sda3 of=/sdcard/sda3

 

[dicer42]

I had the same issue just now after ending up in a weird situation after trying to flash the OTA to 7.0 using TWRP (failed in the middle leaving me with a partially updated phone). This did not cause the problem, but to get OTAs working again, I flashed the official image (well: boot, system and oem) from https://mirrors.lolinet.com/firmware/moto/griffin/official/ (RETEU in my case). This downgraded my phone from 24.21.46 (with parts from 25.11.14) to 24.21.17, but relocking my bootloader worked. After a reboot I experienced the 02:00... MAC though. My solution was to then also flash the modem from the link above (24.21.17) after which the WiFi worked again (and also enabled me to install OTAs again as planned).
Not sure if newer bootloaders will prevent you from downgrading to that version above, but it sure worked for me. Worth trying I guess. Especially since the link provides signed images that can be flashed with a locked bootloader. Just make sure to get a matching image for your region.

 

[DanielC4]

I'm having the same problem

I had the same issue just now after ending up in a weird situation after trying to flash the OTA to 7.0 using TWRP (failed in the middle leaving me with a partially updated phone). This did not cause the problem, but to get OTAs working again, I flashed the official image (well: boot, system and oem) from https://mirrors.lolinet.com/firmware/moto/griffin/official/ (RETEU in my case). This downgraded my phone from 24.21.46 (with parts from 25.11.14) to 24.21.17, but relocking my bootloader worked. After a reboot I experienced the 02:00... MAC though. My solution was to then also flash the modem from the link above (24.21.17) after which the WiFi worked again (and also enabled me to install OTAs again as planned).
Not sure if newer bootloaders will prevent you from downgrading to that version above, but it sure worked for me. Worth trying I guess. Especially since the link provides signed images that can be flashed with a locked bootloader. Just make sure to get a matching image for your region.

dicer42 I am having the same problem, however I do not understand your answer very well. Could you please tell me step by step how you solved it? Thanks you!!

---------- Post added at 09:21 PM ---------- Previous post was at 09:16 PM ----------

I'm sure I have the same problem, when I turn on the Wi-Fi my Moto z restarts and does not detect any network. As the bluetooth does not detect any network. Also the wifi address shown is 02:00:00:00:00:00 although sometimes it changes to cc:61:e5:16:98:25. however I flashed the file NON-HLOS.bin.zip mentioned here from the link https://androidfilehost.com/?fid=889764386195921696 and my problem was not solved. Is someone else having this problem? And how could he solve it?