Nokia 6(TA-1000) cellular network not work after Android Oreo

[Alvin Fung]

I just upgrade my Nokia 6(TA-1000) to official Android 8.0.0 (Oreo).
Then my Cellular network won't work anymore.
I live in Hong Kong, using sim card service "CMHK".
I think it is LTE/WCDMA mode.
Tried "*#*#4636#*#*" and changing the settings.
But the connection always shown IPv4: Failed(2)
The phone notification show it is connected and running 3G network.
But the upload/download speed is always 0KB/s.
Reset to factory setting already.
Before upgrade Android everything work fine.
Anyone have the same problems?
Now, what can i do....?
It seems I can't even downgrade my Android.
Only, have to wait for next update and hope it will fixed?
I think i am screwed.

 

[sltushar]

I just upgrade my Nokia 6(TA-1000) to official Android 8.0.0 (Oreo).
Then my Cellular network won't work anymore.
I live in Hong Kong, using sim card service "CMHK".
I think it is LTE/WCDMA mode.
Tried "*#*#4636#*#*" and changing the settings.
But the connection always shown IPv4: Failed(2)
The phone notification show it is connected and running 3G network.
But the upload/download speed is always 0KB/s.
Reset to factory setting already.
Before upgrade Android everything work fine.
Anyone have the same problems?
Now, what can i do....?
It seems I can't even downgrade my Android.
Only, have to wait for next update and hope it will fixed?
I think i am screwed.

Why dont you hard reset your device, this could help you

Hard reset is done by recovery menu.
Hope this couls work for you

 

[Alvin Fung]

Why dont you hard reset your device, this could help you

Hard reset is done by recovery menu.
Hope this couls work for you

I already do factory reset on System Settings.
I think it is the same as reset on recovery menu.
It still Android 8.0.0 and problem still exists.

 

[sltushar]

I already do factory reset on System Settings.
I think it is the same as reset on recovery menu.
It still Android 8.0.0 and problem still exists.

No, there is a lot difference between system reset(soft reset) and recovery reset (hard reset)

Try it, may be it solve your problem

 

[Alvin Fung]

No, there is a lot difference between system reset(soft reset) and recovery reset (hard reset)

Try it, may be it solve your problem

Tried. No luck, the problem still exists.

 

[qwertysmerty]

It seems you ****ed up modem firmware. What's the baseband version and build number from About?

 

[awsm3572]

I just upgrade my Nokia 6(TA-1000) to official Android 8.0.0 (Oreo).
Then my Cellular network won't work anymore.
I live in Hong Kong, using sim card service "CMHK".
I think it is LTE/WCDMA mode.
Tried "*#*#4636#*#*" and changing the settings.
But the connection always shown IPv4: Failed(2)
The phone notification show it is connected and running 3G network.
But the upload/download speed is always 0KB/s.
Reset to factory setting already.
Before upgrade Android everything work fine.
Anyone have the same problems?
Now, what can i do....?
It seems I can't even downgrade my Android.
Only, have to wait for next update and hope it will fixed?
I think i am screwed.

Have you tried other SIM cards, whether you work in your cell phone! Tried to register your network operator service in the settings! Set preferred network ~

---------- Post added at 11:04 AM ---------- Previous post was at 10:57 AM ----------

Have you tried other SIM cards, whether you work in your cell phone! Tried to register your network operator service in the settings! Set preferred network ~

 

[Alvin Fung]

It seems you ****ed up modem firmware. What's the baseband version and build number from About?

I use official update.
All firmware should be correct?
BTW, I get a new sim card from ISP but cellular network still not working.
Also, tried both sim card slot 1 and slot 2 nothing work.
May be new system not compatible with my SIM card service only which is "CMHK" aka "中國移動香港".
Hope next update will fix that...

Device name:
Nokia 6

Model
TA-1000

Android version
8.0.0

Android security patch level
January 1, 2018

Baseband version
MPSS.JO.3.0-00387-8937_GENNS_PACK-1.124813.1.126605.3

Kernel version
3.1.8.66-perf
Fri Jan 12 19:48:46 CST 2018

Camera firmware version
V100.0230.05
V010.0210.10

Touch panel firmware version
ilitek-V10010
Goodix-v1.05.29-HV

Build number
00CN_5_210

 

[qwertysmerty]

Baseband version looks good. I was just wonder if your ta-1000 ever had ta-1003 firmware installed. Don't know what's wrong with radio on your phone, sorry.

 

[BenSo2111]

I have same problem in my Nokia 6 TA1003 after upgraded to 8.0
The CMHK sim in sim 2 slot the cellular network can work. sim 1 slot install other ISP sim card is no problem.
Just put the CMHK in sim 1 slot only run 3G voice services and cellular network not work.

 

[gamez cliq]

NOKIA 6

hi,
i updated my nokia 6 TA-1000 to oreo update.
i faced many issues like lte not working.
in battery saver mode launcher is stopping suddenly.
it is not detecting the sim correctly.
i didnt get network signals correctly.
Then i tried to hard reset my mobile ,after complete reset and after rebooting it stopped at language selection,i clicked lets go many times but it is not working .it got stucked there.
is there anyway to get rid of it.i asked for nokia chat support but they are asking me to take mobile to nearest service center.
if there is any solution please guide me with it .thank you in advance.

 

[Alvin Fung]

I just turn off the cellular network yesterday.
After I wake up from bed, my phone Google service can not connect from wifi(can't use email, Google store).
BUT! After reinsert my sim card and turn back on cellular network, everything working now.
Both 4G cellular and Google service all good.
May be some part of the network is cached.
So, if you encounter this problem just turn off cellular network and wait.

 

[Alvin Fung]

I have same problem in my Nokia 6 TA1003 after upgraded to 8.0
The CMHK sim in sim 2 slot the cellular network can work. sim 1 slot install other ISP sim card is no problem.
Just put the CMHK in sim 1 slot only run 3G voice services and cellular network not work.

It seems that, the old slot 1 cached your sim card.
So, you change to slot 2 work, but you can't use SD card.
And I found that if you wait a long time the cache will clear.
You can try to insert sim card back to slot 1 after 1-2 days.

 

[sltushar]

hi,
i updated my nokia 6 TA-1000 to oreo update.
i faced many issues like lte not working.
in battery saver mode launcher is stopping suddenly.
it is not detecting the sim correctly.
i didnt get network signals correctly.
Then i tried to hard reset my mobile ,after complete reset and after rebooting it stopped at language selection,i clicked lets go many times but it is not working .it got stucked there.
is there anyway to get rid of it.i asked for nokia chat support but they are asking me to take mobile to nearest service center.
if there is any solution please guide me with it .thank you in advance.

The only option was left to flash stock firmware, but as it updated to oreo, its bootloader has also been updated so I will suggest you to wait for official oreo firmware to release, please don't try to downgrade your device for now, it can brick your device very badly, keep patience, if any solution will come out, we will definitely tell you

 

[Nevklear]

Sim detecting issues of Nokia 6

Have you got it fixed now?
I'm also having the same problem, and tell me how did you do it?

 

[Alvin Fung]

Have you got it fixed now?
I'm also having the same problem, and tell me how did you do it?

Yes, I got it fixed...
1) Just turn off your cellular network.
2) Wait for 1-2 days.
3) Turn on your cellular network again, it should work.

 

[Nevklear]

How can I off cellular network. Will keeping it in flight mode helps?

 

[dennis20062007]

Yes, I got it fixed...
1) Just turn off your cellular network.
2) Wait for 1-2 days.
3) Turn on your cellular network again, it should work.

Thank you for raising this question. My phone got the same problem. I am just wondering if I should send it to maintenance center but I guess they will just do reset.

And by saying "turn off cellular network and wait for 1-2 days", do you mean by just turning off the data usage, or turning it to flight mode/ turning the phone.

 

[dennis20062007]

Have you got it fixed now?
I'm also having the same problem, and tell me how did you do it?

I just read a comment from a forum in HK and some members find a way to fix the problem. I tried it and it is successful.
{lihkg.com/thread/544787/page/1?ref=web&post=20}

 

[sukdev]

i face same problem .. Nokia care told me that your phone motherboard problem