I waited to write here, if the March 2020 patches solved the problem, but unfortunately it is not...
several nokia comunity users have the same problem and nokia is not responding about It.
having Nokia 8.1, I gave Nokia 7.1 to my girlfriend last year ... great smartphone, the Android 10 update work very well, but the February 2020 patch was a disaster!
Probably it didn't install well, and then the phone asked for a factory restart.
the problem is that the Factory reset did not come back to a pre-February patch state, but always brings it to the point of "restarting the phone to finish installing the February patch".
and immediately the restart is requested, which can be postponed, but not indefinitely, so after fifteen days the smartphone restarts by itself, and freezes again asking for a factory reset!
in an endless loop!
I think I have to do a system flash to bring the phone back to a previous stable state, right?
Can you help me on the procedure to follow?
I have never unlocked the bootloader and all the rest
thank you guys
several nokia comunity users have the same problem and nokia is not responding about It.
having Nokia 8.1, I gave Nokia 7.1 to my girlfriend last year ... great smartphone, the Android 10 update work very well, but the February 2020 patch was a disaster!
Probably it didn't install well, and then the phone asked for a factory restart.
the problem is that the Factory reset did not come back to a pre-February patch state, but always brings it to the point of "restarting the phone to finish installing the February patch".
and immediately the restart is requested, which can be postponed, but not indefinitely, so after fifteen days the smartphone restarts by itself, and freezes again asking for a factory reset!
in an endless loop!
I think I have to do a system flash to bring the phone back to a previous stable state, right?
Can you help me on the procedure to follow?
I have never unlocked the bootloader and all the rest
thank you guys