Nokia 7.1 always reboots after February 2020 patch .. help me please

Fla76

Senior Member
Nov 20, 2019
85
17
8
I waited to write here, if the March 2020 patches solved the problem, but unfortunately it is not...

several nokia comunity users have the same problem and nokia is not responding about It.

having Nokia 8.1, I gave Nokia 7.1 to my girlfriend last year ... great smartphone, the Android 10 update work very well, but the February 2020 patch was a disaster!

Probably it didn't install well, and then the phone asked for a factory restart.
the problem is that the Factory reset did not come back to a pre-February patch state, but always brings it to the point of "restarting the phone to finish installing the February patch".
and immediately the restart is requested, which can be postponed, but not indefinitely, so after fifteen days the smartphone restarts by itself, and freezes again asking for a factory reset!
in an endless loop!

I think I have to do a system flash to bring the phone back to a previous stable state, right?
Can you help me on the procedure to follow?
I have never unlocked the bootloader and all the rest

thank you guys
 

PCIHD

Senior Member
Oct 14, 2014
76
7
0
pune
well you have two solutions here
1) Pause your updates so your phone never installs them
2)Get your phone flashed with the stock firmware , and if you want get it unlocked.
I have spent about 2 months trying to fix the issue but in the end I got the phone flashed which fixed the problem.
The issue comes due to your phone not being able to verify the selected partitions for boot which is why it asks you to reset.
 

Fla76

Senior Member
Nov 20, 2019
85
17
8
thanks for the answer!

the guarantee is still active,
I think I will send it to nokia assistance, as soon as next week I will be able to see my girlfriend (for the emergency covid19 I haven't seen her for 60 days, but next week there is the unlock down).
meanwhile I took for her a Nokia 4.2 to be used as a replacement.

I hope Nokia's lab assistance will flash the system quickly and better than what I could do :D
 

Petya19

Senior Member
May 1, 2011
60
1
0
Budapest
well you have two solutions here
1) Pause your updates so your phone never installs them
2)Get your phone flashed with the stock firmware , and if you want get it unlocked.
I have spent about 2 months trying to fix the issue but in the end I got the phone flashed which fixed the problem.
The issue comes due to your phone not being able to verify the selected partitions for boot which is why it asks you to reset.
Can you show me to a thread or video for option 2)?