Hello!
My dad was using Nokia 7.1 for a while but recently he asked for help with his phone which is constanlty restarting... Looking into other threads, I can see it is kind of known problem, so I hope you can help me somehow. The phone is running now on 00WW_3_51F. He doesn't remember what was recently done with the phone but I guess he simply updated it do Android 9.0... When I power on the phone, it boots correctly but restarts after few seconds (sometimes it's longer, up to 1 minute).
- I have already reseted phone to factory default but problem remained.
- I have tried to boot it in safe mode but same problem occurred.
I managed to access Settings>Advanced>Updates and noticed that there is an update available (V3.54H) with size 1299.4 MB. When I started to download it, phone crashed...
I was able to download V3.54H OTA from another thread in this forum with size 119MB (pretty weird...) and I am wondering if there is any chance to update it manually from SD Card or Fastboot. Assuming there is V3.51F version installed, can I simply execute command fastboot update update.zip in fastboot? Will it install only this patch to exisiting OS or replace it?
Do you have any other ideas how to fix it?
Thanks!
My dad was using Nokia 7.1 for a while but recently he asked for help with his phone which is constanlty restarting... Looking into other threads, I can see it is kind of known problem, so I hope you can help me somehow. The phone is running now on 00WW_3_51F. He doesn't remember what was recently done with the phone but I guess he simply updated it do Android 9.0... When I power on the phone, it boots correctly but restarts after few seconds (sometimes it's longer, up to 1 minute).
- I have already reseted phone to factory default but problem remained.
- I have tried to boot it in safe mode but same problem occurred.
I managed to access Settings>Advanced>Updates and noticed that there is an update available (V3.54H) with size 1299.4 MB. When I started to download it, phone crashed...
I was able to download V3.54H OTA from another thread in this forum with size 119MB (pretty weird...) and I am wondering if there is any chance to update it manually from SD Card or Fastboot. Assuming there is V3.51F version installed, can I simply execute command fastboot update update.zip in fastboot? Will it install only this patch to exisiting OS or replace it?
Do you have any other ideas how to fix it?
Thanks!
