Nokia 7.1 initial setup issue

bizanchin

New member
Nov 29, 2015
3
0
0
When I bought Nokia 7.1 recently from HongKong seller, the box already peeled out
I doubted someone already opened it ?
And firstly power on, the android setup started, choose language, skip sim, set wifi,
and next screen "checking for the update" .
This screen never ends.
I inquired to Nokia customer care, they said it caused first setup took long and patiently wait please. I accepted the method but issue persisted.
So I attempted hard reset as below.
1. power off
2. plug cable to charge
3. press 'power' and 'vol up' button until 4.
4. appear android with x mark and message 'No Command'
5. keep pressing 'power'
6. press 'vol up' just 1 time with 5
7. appear recovery mode
8. 'wipe data and factory reset'
9. after complete, 'reboot the machine'
this solved my issue.
but why this is solved my issue, why I needed to do such special performance even for
my brand new device? it was not cheap
:mad:
amazon co jp spec info from the seller said the os is 8 oreo, but mine is now 9 pie already.
I don't understand this behaviour.
 
Last edited:

aguilucho

Member
Mar 22, 2015
8
0
0
Please try it to use the Nokia Software on your Windows and flash the new firmware on your device.


When I bought Nokia 7.1 recently from HongKong seller, the box already peeled out
I doubted someone already opened it ?
And firstly power on, the android setup started, choose language, skip sim, set wifi,
and next screen "checking for the update" .
This screen never ends.
I inquired to Nokia customer care, they said it caused first setup took long and patiently wait please. I accepted the method but issue persisted.
So I attempted hard reset as below.
1. power off
2. plug cable to charge
3. press 'power' and 'vol up' button until 4.
4. appear android with x mark and message 'No Command'
5. keep pressing 'power'
6. press 'vol up' just 1 time with 5
7. appear recovery mode
8. 'wipe data and factory reset'
9. after complete, 'reboot the machine'
this solved my issue.
but why this is solved my issue, why I needed to do such special performance even for
my brand new device? it was not cheap
:mad:
amazon co jp spec info from the seller said the os is 8 oreo, but mine is now 9 pie already.
I don't understand this behaviour.
 

bizanchin

New member
Nov 29, 2015
3
0
0
The issue already been solved. I can use Nokia 7.1 phone in my country with no problem now. 4g and wifi connection also ok. since the system recovery function is not broken. somehow my device was needed to do system recovery just from the day I use it. I don't know why......

Please try it to use the Nokia Software on your Windows and flash the new firmware on your device.