Nokia 7.1 Pie update, Italy

[istronom]

Hello
I bought the phone couple of weeks ago, it's running Oreo 8.1.0...
I read on different pages that update "came" to Italy towards the end of November 2018, but I still can't update my device...
Every time update in system settings it just says your device is up to date...
Can someone, please, tell me why is this happening... One of the reasons I bought this phone was because Android One and now this happened..

 

[dryhte]

It depends on the carrier. In the Netherlands, too, there are some carriers that haven't OKayed the Pie update yet (Vodafone).

You could try to take your sim card out of the phone and look for an update, or, even, put a different carrier's sim card into the phone and look for an update.

No guarantee that this will work, but that's what I'd do. (I was lucky enough to get the Pie update long ago, and I even received the January security update already)

 

[Speedhoven]

I'm having the same issue. My phone is still stuck with Android 8.1 and the november security patches.

I've contacted the Nokia support and they told me to clear the Google Play Store cache and reboot in safe mode.

I've also tried other solutions on my own, such as clearing the Google Play Services cache and rebooting without the SIM, but nothing changed.

The phone is carrier unlocked (in Italy we say "no brand"), model TA-1095, bought from Amazon Italy a couple of weeks ago.

UPDATE: I've contacted the Nokia support once more and I was told to "just wait" because the update is only released to 10% of the user base and the rest will get it "soon".

 

[dryhte]

Guys, I just read about someone from .nl who also didn't get any updates via Vodafone. When he popped a free SIM card from another provider into the phone, updates started immediately. YMMV of course.

 

[cesarsuarez]

I also continue with Oreo and the security patch of November, they told me that it also spares

 

[dryhte]

I also continue with Oreo and the security patch of November, they told me that it also spares

Have you tried my solution? Just take another sim card for a few minutes (from another operator), you never know, it might work.