Nokia Care Suite problem

[theshadow03]

hi..i`m trying to install NCS 5 but i can`t get past the second screen for installing microsoft visual c++ 2005 sp1...but the problem is that that microsft visual c++ is already instaled on my compute....please help

 

[palmbluetooth]

Try installing it again, just copy the link from that window to your browser and install it, it should resolve your issue.

 

[alirey]

I had the same problem.
Don't use the given link. Instead search for the program on the Microsoft site and install it.
Do you have a x64 or x32 system?

 

[theshadow03]

I had the same problem.
Don't use the given link. Instead search for the program on the Microsoft site and install it.
Do you have a x64 or x32 system?

i have x64

 

[theshadow03]

Try installing it again, just copy the link from that window to your browser and install it, it should resolve your issue.

tried that and still the same thing

 

[bnathan]

If you look closely its asking you to install different versions each time. SO run the instakker and it will ask you to download something else, do it and repeat the install process and it will ask to install something again. Just keep doing this till it has everything installed that it needs. It is a silly install process but does work.

 

[theshadow03]

If you look closely its asking you to install different versions each time. SO run the instakker and it will ask you to download something else, do it and repeat the install process and it will ask to install something again. Just keep doing this till it has everything installed that it needs. It is a silly install process but does work.

it`s the same setup every time...tried for 10 times and still nothing...

 

[alirey]

Solved!

Set UAC to the lowest level.
Install VC++ 2005 SP1 from the given link.
Install VC++ 2010 SP1 from the given link.
Install nokia care Suite.

Win7 X64.

 

[theshadow03]

Set UAC to the lowest level.
Install VC++ 2005 SP1 from the given link.
Install VC++ 2010 SP1 from the given link.
Install nokia care Suite.

Win7 X64.

i uninstalled vc++ 2005 and 2010 did a reg cleaning + restart...after reboot i follwed the Care Suite instructions and still everry time i get the popup to install the given VC++ 2005 sp1....

 

[alirey]

uac blocks

you don't need to uninstall all the stuff.
the most important thing is to deactivate the UAC (user account control).
and then install vc++ 2005 sp1 --> vc++ 2010 sp1.

 

[chrisz5z]

I had the same problem.

What worked for me is i extracted the .msi with 7-zip. Go in the extracted folder and there will be a file called 'vcredist_x86_2010.exe', run that and it will install the visual c++ its whining about

 

[theshadow03]

thx for youre help but i finally managed to install NCS.
first i was tryieng to install the latest version of Nokia_Care_Suite_5.0_2012.12.5.3 and with this version I couldn`t get past the vcredist_x86_2005_sp1 screen but then i downloaded this version Nokia_Care_Suite_5.0_2012.5.5.5 and it work and works great. I don`t now why I cant install the latest version...thx for all youre replies

 

[nvidiafx2004]

Hi, i had a same problem with you too, after install vc2005 sp1. I cannot install NCS from Total Commander . But when i try run install from Windows explorer, it work perfectly LOL

 

[ben.marks]

Hi, i had a same problem with you too, after install vc2005 sp1. I cannot install NCS from Total Commander . But when i try run install from Windows explorer, it work perfectly LOL

Similar rubbish here, kept asking for 2005 + 2010 when I ran the installer from Firefox downloads window, running it straight from Explorer downloads folder solved the issue.

 

[fulii]

thats just a crap same here windows explorer worked for the first time.

 

[droid75]

I'm having the same issue. Any time I try to install any of the VC++ it tells me I have a newer version already installed, but the Nokia suite is still asking me for it.

 

[inuyasha84]

Similar rubbish here, kept asking for 2005 + 2010 when I ran the installer from Firefox downloads window, running it straight from Explorer downloads folder solved the issue.

Same weird behaviour here, kept asking for vc2005sp1 when running from chrome installer, worked running it from windows explorer though.