Not eligible for bootloader unlock?

bedwere

Member
May 31, 2015
42
41
58
San Diego, CA
To those who had difficulties but finally were able to unlock the bootloader: could you please do the following fastboot command:


fastboot getvar all

and post the value of the cid field?

I got:

(bootloader) cid: 0x0010

which means that it is not possible to unlock, according to Motorala. :(
 

Newshubplus

New member
Jul 3, 2015
1
0
0
I owe Moto G xt1033. I've unlincked the moto id from my fone n tried to unlock my device again but nothing is happening. I'm getting the same message I was getting earlier saying not qualified for bootloader unlocking. What sahll I do now? Please help.
Take out the spaces in the thing that you get in the command prompt. Only the #'s with no spaces
 

Raghu1c

New member
Jul 19, 2015
2
0
0
i've got this : (bootloader) cid: 0x0007

To those who had difficulties but finally were able to unlock the bootloader: could you please do the following fastboot command:


fastboot getvar all

and post the value of the cid field?

I got:

(bootloader) cid: 0x0010

which means that it is not possible to unlock, according to Motorala. :(
I've got this " (bootloader) cid: 0x0007"
 

Oehr

Senior Member
Sep 7, 2012
225
80
48
I ran into the very same issue with my friends phone today. Stock Lollipop 5.1 was installed and the bootload was 0x0007. It was the 4G release.

Anyway, I did the unlocking crap with their website: Every time, I got the "not eligible" message. I did copy the text from console, put it in Notepad++, removed the crap (bootloader) and spaces and converted it to a oneliner. Nothing, nada, it just didnt work.

I tried Firefox and crappy IE. It made no difference... Finally, I just copied it from the console, inserted it directely into the input field of the website, removed the unnecessary text like advised and BOOM it worked. I have no clue how that made any difference, but apparently it did. I even copied out the text of that input field and compared it to the one i created in notepad++ just minutes ago: It was identical.

Bottom line: If this doesn't work for you, just try and try again. The website is apparently broken and unreliable and just sometimes works for some of us!
 
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I ran into the very same issue with my friends phone today. Stock Lollipop 5.1 was installed and the bootload was 0x0007. It was the 4G release.

Anyway, I did the unlocking crap with their website: Every time, I got the "not eligible" message. I did copy the text from console, put it in Notepad++, removed the crap (bootloader) and spaces and converted it to a oneliner. Nothing, nada, it just didnt work.

I tried Firefox and crappy IE. It made no difference... Finally, I just copied it from the console, inserted it directely into the input field of the website, removed the unnecessary text like advised and BOOM it worked. I have no clue how that made any difference, but apparently it did. I even copied out the text of that input field and compared it to the one i created in notepad++ just minutes ago: It was identical.

Bottom line: If this doesn't work for you, just try and try again. The website is apparently broken and unreliable and just sometimes works for some of us!
4G release is a newer phone. I got the code for my Moto G (2014, XT1069) also. But Motorola has blocked it for older phones. Maybe to force us to buy a newer one. My mother´s XT1033 gets always the "not eligible" message. Anyway I don´t have it with me now, but I will try your hint. Thanks!
 

sud007

New member
Whoa this way worked for me!

My issue was that i was copying each code line, line-by-line and then assembling them into one full string.
But then I tried MARK option of the CMD and copied the whole code at once, removed the spaces and matched both Strings and to my surprise both were slightly different :confused:!
And the second string worked like a charm!!

So Please recheck if you are copying correctly. :D
 
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keeeper

Senior Member
Jan 22, 2016
78
16
0
Hangzhou
Worked!

I ran into the very same issue with my friends phone today. Stock Lollipop 5.1 was installed and the bootload was 0x0007. It was the 4G release.

Anyway, I did the unlocking crap with their website: Every time, I got the "not eligible" message. I did copy the text from console, put it in Notepad++, removed the crap (bootloader) and spaces and converted it to a oneliner. Nothing, nada, it just didnt work.

I tried Firefox and crappy IE. It made no difference... Finally, I just copied it from the console, inserted it directely into the input field of the website, removed the unnecessary text like advised and BOOM it worked. I have no clue how that made any difference, but apparently it did. I even copied out the text of that input field and compared it to the one i created in notepad++ just minutes ago: It was identical.

Bottom line: If this doesn't work for you, just try and try again. The website is apparently broken and unreliable and just sometimes works for some of us!
Thanks for the solution! No spaces and no (bootloader) - the string worked and got the unlock code.
 
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varun20

New member
Feb 8, 2016
1
0
0
Worked!!!!

:laugh::laugh:

Guys, remember 2 things.

1. DO NOT Use Chrome (Opera Recommended)
2. Use the data scrub tool given on the official website above point 6 on the official website


let me know if it works.

and dont forget to sign in through google account!
 

Merken_

Senior Member
Aug 26, 2010
118
38
0
MOTO G XT1032

I've tried bootloader unlocking on friday, was not eligible.
CID 0x0007

Tried again on monday, now it works without a problem.
Maybe their databases for unlock requests are somewhat behind ?
 

noba338

New member
Apr 4, 2016
2
1
0
finally figured it out

I figured out why it wasn't working, there is that line "Need help formatting your string? Try our Data Scrub Tool" after step 5, when I entered my code and formatted it, then copied and pasted the code, it worked, hope that's helpful for others as well
 

NizzoFoShizzo

Member
May 25, 2016
21
1
0
:(

Tried using IE, signing in with google, the data scrub tool, pasting each line, pasting the whole thing and manually removing the spaces.

Keep getting that device does not qualify error.
 

NizzoFoShizzo

Member
May 25, 2016
21
1
0
:(

Tried using IE, signing in with google, the data scrub tool, pasting each line, pasting the whole thing and manually removing the spaces.

Keep getting that device does not qualify error.
Different day, different result. Tried again 2 days later and bam, I now have it unlocked.

I now have my phone TWRP'd and rooted.

Some questions though:
1. Now that I have TWRP and my end-goal was rooted to be able to use adaway. Any reason I should relock the bootloader now? Does it clear the phone contents when I lock it back up or only when I unlock it? Will it clear the phone each time?
2. Why did this phone need the bootloader unlocked to install twrp when there's several other phones that will install twrp without having to unlock the bootloader?
 

n0ts0smart

Senior Member
Dec 2, 2014
182
73
0
Different day, different result. Tried again 2 days later and bam, I now have it unlocked.

I now have my phone TWRP'd and rooted.

Some questions though:
1. Now that I have TWRP and my end-goal was rooted to be able to use adaway. Any reason I should relock the bootloader now? Does it clear the phone contents when I lock it back up or only when I unlock it? Will it clear the phone each time?
2. Why did this phone need the bootloader unlocked to install twrp when there's several other phones that will install twrp without having to unlock the bootloader?
1) No reason to lock the bootloader. Although some have done it there are no advantages unless you were trying to get something covered under warranty as unlocking the bootloader voids it. However the G is dirt cheap so do yourself a favor and install a custom ROM.
2) Certain carriers lock bootloaders saying "when a customers bootloader is unlocked , they are more likely to alter the system software and damage the phone". Or "the unknown and possibly damaging effects from third party apps on their network.".....

Which translates to "We don't want anyone to buy an unlocked phone and have the ability to take said phone to another competitor when we could have it tied forever to our network."