Not receiving notifications...

alnova1

Senior Member
Oct 16, 2009
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I'm not receiving notifications on my 5 until I wake the screen. I'm on Straight Talk. I use Google Voice for my main number and my other phone that I use gets notifications immediately but not the 5. Email, Google Voice or Facebook. My APN is correct and data works fine. I have researched but can't find any solutions. Anyone else having this problem?
 

alnova1

Senior Member
Oct 16, 2009
741
98
0
Ok I have noticed that when I wake the phone back up and click the corner for the settings, it shows my signal in orange which i understand now is its not connected to the google servers. It goes back to white after a while and thats when I finally get notifications but is this a phone problem or a Straight Talk problem?
 

sarshadd

Senior Member
Dec 29, 2010
203
13
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are you on wifi? if so, check wifi sleep policy. sounds like your phone is sleeping your data connection when the screen it off.
 

alnova1

Senior Member
Oct 16, 2009
741
98
0
are you on wifi? if so, check wifi sleep policy. sounds like your phone is sleeping your data connection when the screen it off.
No its data only. I don't even have WiFi at home. Yea it does seem like the data issleeping when the screen is off. Is there a setting I'm missing?
 

alnova1

Senior Member
Oct 16, 2009
741
98
0
Still only getting notifications when I wake the screen or after anywhere from 50 minutes to a 2 hour delay. I don't want to return the phone but this is a deal breaker. Anyone else having this problem?
 

alnova1

Senior Member
Oct 16, 2009
741
98
0
Guess I'm the only one with this problem. I've tried factory resets. Clearing data and nothing helps. Back to Best Buy tomorrow I guess.