This looks like an excellent opportunity to put the scratch testing question to bed.
Post your pre turn-in scratch test results here.
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Post your pre turn-in scratch test results here.
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Note 7 Recall Scratch Testing thread
- Thread starter les_garten
- Start date
Since you started the thread, we'd like to see the first result from you.
I bought my Black N7 (SM-N930T) just before the recall, (Sept 1). I had it go caseless for the first 24 hours and I can confirm that have a few micro scratches. They're so faint that I can't photograph them, but they're definitely there. Even though it was caseless I babied the hell out of it and never let it sit on any surface as hard as a 6 mohs. I went and got a case for it the second day. I know it's anecdotal and I'm not going to scratch my phone intentionally, but I certainly think Gorilla Glass 5 isn't as scratch resistant as Corning says. What I'd like to see is scratch tests done on a Note 7 after its been exchanged. Only time will tell if this becomes another big controversy.
TLDR: Mine scratched too easily and too soon.
TLDR: Mine scratched too easily and too soon.
Retarded thread.
Don't be pissed if Samsung figures out a way to isloate via Serial Number and tells you your device is NOT affected.
Don't be pissed if Samsung figures out a way to isloate via Serial Number and tells you your device is NOT affected.
If they sold a $900 phone that scratches as easily as they say...
Why are you defending them?
If it doesn't scratch, what's the worry?
Mine has no issues and gets 7-8h+ SOT and stays cold.
I'd rather not return if I don't have to.
My carrier also said to wait for instructions as they get them from Samsung Canada.
---------- Post added at 05:06 AM ---------- Previous post was at 05:02 AM ----------
What ? You are making no sense.
This isn't about IF it scratches or not.
It's about using your head and realizing that Samsung might narrow down the issue with further investigation to specific batches which could be traced by Serial Number / IMEI.
There is no point in trying to "scratch test" your $900 phone on purpose because there is no gurantee that within a week or two or three that Samsung will replace the device.
I mean, why should they replace your phone if they figure out that it isn't affected by the issue....
Again, they are STILL INVESTIGATING. They MIGHT be able to narrow it down so hold of on the intentional damage / torture tests imho.
No one is defending Samsung. We are ridiculing your behaviour and attitude as we indeed should. Samsung are doing all they can to rectify this situation and owners like you are just adding to the problem with puerile behaviour. :silly:
Ryland
Exactly.
---------- Post added at 11:19 AM ---------- Previous post was at 11:18 AM ----------
I'm in Canada and my Carrier says it's a "voluntary" recall with more instructions/details to follow.
It's not voluntary here. They want you to immediately stop using the phone. and turn it in for an Interim phone or decline the Note 7. They want you to stop immediately.
And their FAQ file says damage is irrelevant to the exchange.
I'm not saying smash with a sledge hammer.
These phones will be put back as new front and back. It would be nice to know if normal handling scratches them.
But it would be interested how it responds to keys and what not in the pocket.
Basically carry it as a un-babied phone.
If GG 5 is what Samsung says it is, you shouldn't worry carrying it normally.
I think is they backslid on protection they need to know it happens and what we feel about it.
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Why are you still going on about scratches.
We know it scratches....
It scratches LESS than plastic while being more shatter resistant than regular curved glass could ever be.
That's the point of GG5. Because of the double curved front and back glass, they had to create a type of glass that was more shatter resistant. Previous GG formulations likely would not have worked and been very weak especially at the curved edges.
I think they have done a fine job overall. Would I have preferred a more scratch resistant non curved glass ?
At first I thought yes. Now after using this phone, I say NO. It is much more compact and easier to hold this way.
All I need now is to find the genuine Samsung screen protector somewhere...
The question I believe that most people have is whether or not it scratches easier than GG4? My Galaxy S6 w/ GG4 managed to get a scratch on the screen only after a few days of ownership and I was very careful with it. I don't believe if someone here happens to get a scratch on the Note 7 that it automatically implies that it's somehow easier to scratch overall compared to GG4. I tried to see how a Note 7 would hold up at a local retail store and I could not leave a single scratch on it using keys and other metal objects. I can't help but think that opinions of GG5 scratch resistance have been permanently biased because of one Youtube video. Here is another video that appears to contradict the notion that GG5 scratches almost as easily as plastic: https://www.youtube.com/watch?v=-l0xpSZTlC0
I think this video is a step in the right direction but I would like to see someone else do a similar test that jerryrigeverrything did before we start to preach the gospel of #scratchgate and state it as irrefutable fact.
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I've never owned a phone that didn't get scratches on it visible from certain angles. As far as the recall goes, Samsung has already stated that they would be replacing the phone for everybody that bought it. So for them to go back and say only this certain serial numbers would be pretty ****ty imo. But I wouldn't put it past them doing it. I guess i need to get with Verizon and see what I nees to do.
I read on a Swedish forum that an employee at MediaMarkt (largest electronics chain in Europe) informed a customer the demo devices use GG4.
Which Carrier are you on? I'm with Telus, and their official statement says it's not voluntary. They recommend turning in the Note ASAP, and either getting a loaner until the replacement arrives, or swapping to a different phone.
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