Note 8 not updating firmware. Originally with Sprint then Unlocked and with Verizon.

[trmpt4him]

I purchased my note 8 and was with Sprint for 2 years after I paid all 4 of my note 8 phones off we switched to Verizon. My wifes note 8 has updated 2 times since and my phone will not update at all. I am currently on version SM-N950U SOFTWARE INFO N950USQS6DSG5
ANDROID VERSION 9
BUILD NUMBER
PPR1.180610.011.N950USQS6DSG5
KNOX VERSION 3.2.1
I have downloaded the verizon update software and it gives a error saying "your devices current firmware version is not supported to update firmware"
When I try to update on the phone it says it is up to date which I know is incorrect.

If I need to flash with oden to original stock firmware. What version and carrier do I use.
Any and all help is appreciated.

Donnie

 

[mountaineermh]

Hey, wondering if you made any headway with this. I'm encountering the same issue with my Note 8

I purchased my note 8 and was with Sprint for 2 years after I paid all 4 of my note 8 phones off we switched to Verizon. My wifes note 8 has updated 2 times since and my phone will not update at all. I am currently on version SM-N950U SOFTWARE INFO N950USQS6DSG5
ANDROID VERSION 9
BUILD NUMBER
PPR1.180610.011.N950USQS6DSG5
KNOX VERSION 3.2.1
I have downloaded the verizon update software and it gives a error saying "your devices current firmware version is not supported to update firmware"
When I try to update on the phone it says it is up to date which I know is incorrect.

If I need to flash with oden to original stock firmware. What version and carrier do I use.
Any and all help is appreciated.

Donnie