Notifications

[godevelope]

Hi, my girlfriend has just bought a new 10 lite and she doesn't recieve notifications from messenger, whatsup and others at all. We checked already alll settings, but the problem stil exists. She gets notification only after opening the app.

 

[neerut]

Hi, my girlfriend has just bought a new 10 lite and she doesn't recieve notifications from messenger, whatsup and others at all. We checked already alll settings, but the problem stil exists. She gets notification only after opening the app.

I have the same phone and I could figure out the following from this issue -
1. Check your Edge Lighting settings. Duration maybe too short.
2. Check if this app has been to deep sleep in battery settings.
3. Check the battery mode ( It may have switched to Medium or Maximum Power Save Mode)
4. If 3 is true, switch off the adaptive power saving.
5. If everything else fails to resolve the issue, make a Samsung backup and reset your phone.

Hope this helps.