I was told from a Sprint store that I should port my number when I purchase the phone instead of getting a new number and then porting it at a later time otherwise it can have issues with 4G connectivity. Is this true? Thanks.
Number port to Epic 4G
- Thread starter vince2398
- Start date
If possible, call your current phone provider and tell them that you will be requesting to port your number when you activate your Sprint.
Last time I had sprint, i ported my number after activating a new number and it was a TRAINWRECK aka constant phonecalls to Customer Service, the ****ty automated machines and being put on hold for half and hour at a time.
This was also during the time period where the systems were down every day and they weren't able to port my number for almost a week.
I don't think porting your number would affect the usability of 4G/3G data, but doing it while opening the line will (hopefully) save you some headache.
Last time I had sprint, i ported my number after activating a new number and it was a TRAINWRECK aka constant phonecalls to Customer Service, the ****ty automated machines and being put on hold for half and hour at a time.
This was also during the time period where the systems were down every day and they weren't able to port my number for almost a week.
I don't think porting your number would affect the usability of 4G/3G data, but doing it while opening the line will (hopefully) save you some headache.
Vince, I would recommend NOT calling, only because I've seen some people *try* to do what Neon mentioned, and the idiot reps on the other end of the phone canceled the account on them, losing the number.
Honestly, if you bring your bill and account number with you when you pick up the phone, porting in Sprint's system is easy. Toddler level easy. I've never had an issue with a port, other than when someone gave me the wrong account number.
As for getting a temp number and porting later? It's possible, but remember that you WILL need to wipe your phone to get it working "correctly". 9 times out of 10, a simple reprogramming of the phone won't solve all your issues. I personally recommend porting at the time of sale, to avoid any issues.
Honestly, if you bring your bill and account number with you when you pick up the phone, porting in Sprint's system is easy. Toddler level easy. I've never had an issue with a port, other than when someone gave me the wrong account number.
As for getting a temp number and porting later? It's possible, but remember that you WILL need to wipe your phone to get it working "correctly". 9 times out of 10, a simple reprogramming of the phone won't solve all your issues. I personally recommend porting at the time of sale, to avoid any issues.
I was planning to activate the Epic on a new line to see if I like it, then if all goes well, get my old Sprint number moved over to the Epic. I have a BB Curve right now, with a sweet legacy plan. In case things don't go well with the Epic, I don't want to lose that plan. While it sounds like that could be difficult, I don't see a better way.
Any suggestions?
Any suggestions?
Yes, but you would have to return the Epic opened on the new line and upgrade the line you actually want the Epic on
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