OEM Unlocking grayed out

[mostyle]

Purchased from Google unlocked.

Running .30 version.

When I initially received the device I pulled the SIM from my OG pixel 1 and inserted and booted the 3. Set it up (running on AT&T) and used it. This morning I decided to root for theming only to notice it was grayed out. First thought was to factory reset and reboot with no SIM inserted. Did that. Still gray.

Am I missing something new?

 

[Badger50]

Purchased from Google unlocked.

Running .30 version.

When I initially received the device I pulled the SIM from my OG pixel 1 and inserted and booted the 3. Set it up (running on AT&T) and used it. This morning I decided to root for theming only to notice it was grayed out. First thought was to factory reset and reboot with no SIM inserted. Did that. Still gray.

Am I missing something new?

Are you sure you received the google version phone and not the Verizon one? Did you notice if it was grayed out before you inserted your sim?

 

[mostyle]

Are you sure you received the google version phone and not the Verizon one? Did you notice if it was grayed out before you inserted your sim?

Wouldn't the fact that it takes my AT&T SIM mean it is the unlocked variant?

To answer though... I did not notice.

UPDATE: Called Google. The tier 1 guy said, "Per our engineering documentation this option is designated as disabled on the pixel 3 line."

I have requested an RMA even though I hope he was wrong and that someone can enlighten me before I send it back.

 

[Badger50]

Wouldn't the fact that it takes my AT&T SIM mean it is the unlocked variant?

To answer though... I did not notice.

Sim unlocked yes. But not bootloader unlockable. I'm guessing you have the Verizon variant.

 

[mostyle]

Sim unlocked yes. But not bootloader unlockable. I'm guessing you have the Verizon variant.

When my RMA is completed how will I specify that I don't want the Verizon variant?

As I'm sure you already know the store offers only three options and I verified that I chose the 'unlocked' option. Anything I can do to get what I need should I decide to reorder?

Also the store says the verizon variant comes with a SIM card which was not included in my packaging.

I'm really steamed at the moment... I do thank you for replying.

 

[Badger50]

When my RMA is completed how will I specify that I don't want the Verizon variant?

As I'm sure you already know the store offers only three options and I verified that I chose the 'unlocked' option. Anything I can do to get what I need should I decide to reorder?

Also the store says the verizon variant comes with a SIM card which was not included in my packaging.

I'm really steamed at the moment... I do thank you for replying.

Again my friend, I'm just guessing. It could also be possible that from what I've read, the P3's were initially sim locked to Verizon only, even if you ordered the google version. It could be possible that when you installed your at&t sim, it locked the bootloader. Again, I'm just guessing.

 

[mostyle]

Again my friend, I'm just guessing. It could also be possible that from what I've read, the P3's were initially sim locked to Verizon only, even if you ordered the google version. It could be possible that when you installed your at&t sim, it locked the bootloader. Again, I'm just guessing.

Sure... I get that. I have been approved for an advanced RMA. Wasn't trying to seem harsh. The rep that gave me the advanced RMA did say that it SHOULD allow toggle. I'll be sure to attempt bootloader adjustments before inserting a SIM this round.

 

[bobby janow]

I don't think the Google version was sim locked to Verizon. That doesn't make sense at all. The device needs to connect to the internet in order for the switch to become active from what I understand. So if you don't put a sim in then you will need to connect to wifi. Something is amiss or we're not getting the full picture. Why would a Google bought Pixel anything not allow bootloader unlock? Even if you put in a Verizon sim it should still be active.

 

[mostyle]

I don't think the Google version was sim locked to Verizon. That doesn't make sense at all. The device needs to connect to the internet in order for the switch to become active from what I understand. So if you don't put a sim in then you will need to connect to wifi. Something is amiss or we're not getting the full picture. Why would a Google bought Pixel anything not allow bootloader unlock? Even if you put in a Verizon sim it should still be active.

My thoughts exactly. The grayed out switch does say 'connect to the internet or contact your carrier' below the toggle. All while there's an LTE signal indicator on the status bar. I'm perplexed, truly. This isn't my first Android rodeo and I've never encountered this before.

 

[karthakon]

I bought mine through Project Fi. I tried to unlock the boot loader first thing but the OEM unlock was greyed out. I had to activate the phone on the Project Fi Network before OEM unlock became available (I used the eSim). I wonder if they've linked the OEM unlocking switch to the network activation somehow. Has anyone bought a Network unlocked Pixel 3 from the Google Store, stuck a Verizon simcard in it, and then tried to unlock the bootloader?

 

[mostyle]

I bought mine through Project Fi. I tried to unlock the boot loader first thing but the OEM unlock was greyed out. I had to activate the phone on the Project Fi Network before OEM unlock became available (I used the eSim). I wonder if they've linked the OEM unlocking switch to the network activation somehow. Has anyone bought a Network unlocked Pixel 3 from the Google Store, stuck a Verizon simcard in it, and then tried to unlock the bootloader?

Thought of this, but don' have access to a Verizon sim card.

 

[robocuff]

I bought mine through Project Fi. I tried to unlock the boot loader first thing but the OEM unlock was greyed out. I had to activate the phone on the Project Fi Network before OEM unlock became available (I used the eSim). I wonder if they've linked the OEM unlocking switch to the network activation somehow. Has anyone bought a Network unlocked Pixel 3 from the Google Store, stuck a Verizon simcard in it, and then tried to unlock the bootloader?

I unlocked mine with a Verizon Sim in it. No problems at all. I also did the same with 3 different pixel 2's when the pixel 2 was first released. Again, not one problem with any of them. I see a lot of talk about the unlock possibly being tied to the SIM. It isn't. I know first hand.

 

[TommyB322]

I bought my 3xl carrier unlocked from Google. I inserted a vzw sim and activated my phone. After all that I tried to oem unlock and it is greyed out. My phone is running build PD1A.180720.31 and as far as I know it is the vzw build. Tried factory reset several times and still greyed out. Also tried sideloading .30 but it didn't work. Any help would be appreciated.

 

[infamous84]

i bought the unlocked pixel 3 from google on launch, i was able to unlock the bootloader and flash images with no issue. I didnt have my verizon sim in it tho

 

[mostyle]

.31 is the verizon variant.

.30 should be the unlocked variant.

I'm on the phone now... For a third time trying to get an RMA issued. Google support is horrific.

Issued me 2 RMA requests that had a link that was already used.

 

[TommyB322]

I was on the phone with them this afternoon and they are sending me a new phone. Hopefully it will be the .30

 

[mostyle]

I was on the phone with them this afternoon and they are sending me a new phone. Hopefully, it will be the .30

That's the scary thing for me. Mine is .30 and I was able to factory reset today and try a TMO SIM with the same result.

I processed my advance RMA today as well so we'll see.

 

[TommyB322]

That's the scary thing for me. Mine is .30 and I was able to factory reset today and try a TMO SIM with the same result.

I processed my advance RMA today as well so we'll see.

Interesting. On a side note 2 vzw apps showed up randomly in my app drawer. I was able to uninstall them but they weren't there before. One was messenger and the other I think was My Verizon.

 

[TonikJDK]

Interesting. On a side note 2 vzw apps showed up randomly in my app drawer. I was able to uninstall them but they weren't there before. One was messenger and the other I think was My Verizon.

Those got installed when you inserted the VZ SIM.

For those of you getting RMAs best of luck. Their RMA department is a mess, they are not shipping anything. Some of us have RMAs open since day one. There is thread here on it, and a pretty big one on Reddit.

 

[ravichopra]

.31 is the verizon variant.

.30 should be the unlocked variant.

I'm on the phone now... For a third time trying to get an RMA issued. Google support is horrific.

Issued me 2 RMA requests that had a link that was already used.

I don't think this is right. I bought the unlocked variant from Verizon & unlocked the bootloader no problem.
Build number .031