[Official] Best Buy GS3 thread

Gadgetz

Senior Member
Jun 5, 2011
2,291
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this whole AT&T situation is so sarcastic! The AT&T S3's were supposed to be among the first ones out for sale. Now, my BB store says that they got their Verizon S3's ! Get it? VERIZON S3's that are supposed to be out on July 11th :) haha... :) Seriously...
Believe only half of what you see and nothing you hear. They told me I'd be getting my GS3 yesterday.....yet I still have only my Atrix 2, just saying.

Just pre ordered my AT&T pebble blue from best buy this morning.
I'm sorry :(
 

Gadgetz

Senior Member
Jun 5, 2011
2,291
488
0
Best Buy corporate contact info

Just thought I'd share the info if anyone feels the need to contact BB and express their concerns/complaints.

Best Buy Public Relations
Email: [email protected]
Phone: 612-292-news (6397)

Susan Busch, PR Director
Email [email protected]

Lisa Hawks, Deputy PR Director
Email [email protected]

Corporate Customer Care
1-888-BEST BUY (1-888-237-8289)

Brad Anderson CEO/Vice Chairman/Director -
[email protected]

Shari Ballard, Executive Vice President, Retail Channel
[email protected]

Kim Motz at 612.291.5332 Shari Ballard's assistant???
[email protected]

Bruce Chatterley, President and Chief Executive Officer
[email protected]

Steve Delp, Chief Operating Officer, Magnolia Audio Video
[email protected]

Brian Dunn, President and Chief Operating Officer
[email protected]

Julie Gilbert, Senior Vice President, Retail Training
[email protected]

Jena Lund, Julie Gilbert assistant at 612-291-4030
[email protected]

David Hemler, Senior Vice President, Best Buy for Business
[email protected]

Paula Prahl, Vice President, Public Affairs
[email protected]

Lisa Smith- Best Buy Vice President Customer Care
[email protected]
612-291-5421 Office

Sean Skelley, Senior Vice President, Business Group Leader,
[email protected]

PR number at (612) 292-NEWS

Susan Busch, 612-291-6114 Director, Corporate PR
[email protected]

Dawn Bryant, 612-291-6119 Manager, Corporate PR
[email protected]

Mark Paragi
Senior Executive Resolution Specialist
Best Buy Corporate Campus
(612) 292-0077 Direct
(952) 430-7033 Fax
[email protected]

Investor Contacts: Jennifer Driscoll, 612-291-6110 Vice President, Investor Relations
[email protected]

Charles Marentette, 612-291-6184 Senior Director, Investor Relations
[email protected]

Carla Haugen, 612-291-6146 Director, Investor Relations
[email protected]
 
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jameswerk

Member
Aug 23, 2011
18
3
0
Pensacola, FL
Only one to arrive at Best Buy in Pensacola

Got mine yesterday from the Best But in Pensacola, FL. Received email and was at the store within an hour. Best Buy Mobile said they were sorry that I had come in because they hadn't received any yet. I told them I received an email for Best Buy saying it was there and that I had to pick it up by Sunday or I'd lose it. They checked with their shipping department and found out it was the only one that had come in and they had no idea it was there. So glad I wasn't calling the store to find out, they would have had no clue!
 
Jun 15, 2012
40
5
0
Riverside, CA
Right now, I can't place too much fault with Best Buy. When I pre-ordered on the 11th, I got an email confirmation right after the guy entered in all of my information. The email stated they would try to have the phone available between the 18th and the 21st.

So time passes and then we hear about delays from Sprint and other carriers, but nothing from AT&T. My gf ordered hers through Wirefly and she was told there would be a delay as well. Websites were even reporting the reason being that the S4 processor chip was in low supply due to the same chip being used in the HTC One X, so Samsung could not fill enough orders for the phone. AT&T pre-orders directly from the stores/online I believe get theirs first, so they are getting the first pre-order batches with BB getting theirs in a later set of batches (Monday hopefully). When I called the other day to BB, the guy on the phone told me they don't have a way of tracking their pre-order because they weren't given a tracking number for the shipment(I don't know how valid this is, maybe someone who works at a BB can confirm?). It would have been better if there was an official statement somewhere from someone that could point out exactly when people would get their phones.
 

bmoreboy02

Senior Member
Dec 19, 2010
1,658
254
0
BALTIMORE MD
Ok so i just got an email from bestbuy giving me a reminder to pick my phone up monday june 25th. Heres the thing i only preorder one phone and picked it up yesterday? If someone can tell me how to do a screenshot ill post it
 

clark44

Senior Member
Mar 31, 2011
2,863
6,997
0
East Lansing
Ok so i just got an email from bestbuy giving me a reminder to pick my phone up monday june 25th. Heres the thing i only preorder one phone and picked it up yesterday? If someone can tell me how to do a screenshot ill post it
Just hold down the power button and tap the home button :)

Sent from my EVO using Tapatalk 2


**EDIT** I think that's EVO LTE only. Sorry man!
 

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crzy619

Senior Member
Aug 29, 2010
232
33
0
Daygo
Might seem stupid but could of sworn I saw a video where you just wave your hand infront of the phone couple inches away for a screen shot. Don't have my 32 yet so can't test the theory. Let Me kno
 

zacarter

Member
Jun 22, 2012
6
0
0
For anyone who is still waiting for their phone... TRUST me it is worth the wait, This is the coolest thing ever wouldn't trade it for anything.

Also would recommend a case, the thing is to thin and light I would imagine it wouldn't take much to ruin someones day.

Got my SGS3 white 16gb yesterday at best buy in Edwardsville Illinois (metro St. Louis) running a 32gb class 10 micro sd card as well.
 

airerik

Member
Jun 20, 2012
49
7
0
Yes. Milwaukee Sprint GS3

Sent from my Xoom using Tapatalk 2
Let me know if you hear any new shipments today. The guy at my store said they didn't receive any yet, but that the phones come UPS and could come anytime today. I just wonder how many they will get after getting 1 yesterday for what he thinks is 40+ preorders.
 

Bizdady

Senior Member
Jul 24, 2010
2,355
569
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818
Well my online preorder finally changed from backordered to Order Status: 1 item(s) - Order in process of being fulfilled; Usually ships in 1 - 2 days.

My credit card was also charged as well. So will see, hopefully ships out Monday.


Also my bestbuy gift card was emailed as well :D
 

BBlunts456

Senior Member
Oct 4, 2010
219
12
0
N. Bergen, NJ
I picked up my phone yesterday after I recieved an email and a phone call. I just got another email saying my order is ready for pickup with todays date and to pick it up by tomorrow. What to do?? I want to go pick it up, but dont wanna screw some poor bastad out of it.

Sent from my SPH-L710 using XDA