Official Method to register a Vivo account through your Email account

smisi

Senior Member
Jul 6, 2013
268
99
0
Hamburg
this is official method to link a vivo account with your own email adress from vivo support.

First of all, You can register a Vivo account from our official website: https://passport.vivo.com/in/#/regi...shop.vivo.com%2Fin%2F&ga_position=Header_icon

For the problem you cannot register your own Vivo account via your email since the account includes the point. In simple terms, the format like [email protected] can be recognized successfully, but [email protected] doesn't. Hope my answer makes you clear.
However, our engineers will solve this issue today. You can register your own account later to check if it works.

After registration, you need to install "vivo account" V5.0.0.0, then you can log in this account.
Download & install V5.0.0.0 on your phone: https://drive.google.com/file/d/1aW0dB-8qazl8WfAP6hjWf0U-ZRWDuc2m/view?usp=drivesdk
Then go to vivoCloud, select "Log in with your email..." to log in your Vivo account.

if you have further problems reach out the official vivo support on Facebook,they help you!
https://www.facebook.com/wong.joe.5099

finally we can link our own email to a vivo account on chinese phones, without a chinese phone number:D
 
Last edited:

paatha13

Senior Member
Jul 27, 2016
2,044
798
163
Athens
Yes I've communicate yesterday to Vivo customer service via messenger and give me today instructions how to log out the Public account that I had until today and create my own personal account using my email and verify with verification code via Vivo.

So everything back to normal and finally I have my own account and not needed Public Vivo account any more.


Sent from my iPad using Tapatalk Pro
 

smisi

Senior Member
Jul 6, 2013
268
99
0
Hamburg
exactly the same procedure that I did, now with my own vivo account i´m more satisfied with the phone. only thing that i miss is the always on clock 3rd party support but who knows.
 

erhandavran

Member
Oct 22, 2017
9
0
1
this is official method to link a vivo account with your own email adress from vivo support.

First of all, You can register a Vivo account from our official website: https://passport.vivo.com/in/#/regi...shop.vivo.com%2Fin%2F&ga_position=Header_icon

For the problem you cannot register your own Vivo account via your email since the account includes the point. In simple terms, the format like [email protected] can be recognized successfully, but [email protected] doesn't. Hope my answer makes you clear.
However, our engineers will solve this issue today. You can register your own account later to check if it works.

After registration, you need to install "vivo account" V5.0.0.0, then you can log in this account.
Download & install V5.0.0.0 on your phone: https://drive.google.com/file/d/1aW0dB-8qazl8WfAP6hjWf0U-ZRWDuc2m/view?usp=drivesdk
Then go to vivoCloud, select "Log in with your email..." to log in your Vivo account.

finally we can link our own email to a vivo account on chinese phones, without a chinese phone number:D
Very very thanks for advize my friend :) It's work perfect :)
 

AdmiralQ

Member
Jul 27, 2008
41
2
38
Arlington, NY
Does not work for me. Tried 2 different email addresses with the [email protected] format, registered on the site using the link above and each time I tried to log on to my account via the phone settings, tells me password incorrect, even though I can log on with no issues on the site itself.
 

smisi

Senior Member
Jul 6, 2013
268
99
0
Hamburg
Last edited:
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abhaurbv

New member
Nov 16, 2018
2
0
0
Didn´t work anymore....

:crying: Vivo blocked the most Domains, like de, com, org, info, net etc.
You will get an red error Message, that Your Email Adress isn´t secure.....
 

sassinapoli

Senior Member
May 5, 2010
514
72
0
Yes I've communicate yesterday to Vivo customer service via messenger and give me today instructions how to log out the Public account that I had until today and create my own personal account using my email and verify with verification code via Vivo.

So everything back to normal and finally I have my own account and not needed Public Vivo account any more.


Sent from my iPad using Tapatalk Pro
How can i log out from public account?
What is the vivo customer service on Facebook?
 

paatha13

Senior Member
Jul 27, 2016
2,044
798
163
Athens
How can i log out from public account?
What is the vivo customer service on Facebook?
Please enter vivovivo123 to log out the existing account, then refer to the below steps to do it:
1. Register the Vivo account via email at the below link:
https://passport.vivo.com/in/#/regi...shop.vivo.com%2Fin%2F&ga_position=Header_icon

2. Download & install vivo account from the below link on your phone, then you can log in your personal Vivo account to experience full features on your phone:
https://drive.google.com/file/d/1aW...m/view?usp=drivesdk&tdsourcetag=s_pcqq_aiomsg


Sent from my iPad using Tapatalk Pro
 
Last edited:

mixterz

Senior Member
Mar 14, 2011
270
35
0
I am using the public account.
Password doesn't work all of a sudden so can't log out.
This vivovivo123 clearly doesn't work and why you posted it beyond me.
How do remove the account without wiping the phone. So I can add my own ?
 

paatha13

Senior Member
Jul 27, 2016
2,044
798
163
Athens
I am using the public account.
Password doesn't work all of a sudden so can't log out.
This vivovivo123 clearly doesn't work and why you posted it beyond me.
How do remove the account without wiping the phone. So I can add my own ?
It worked absolute fine with me and was the official instruction given by Vivo support.
And my post above it was NOT for you IMO :silly:but for the @ sassinapoli user

So Talk with Vivo customer support IMO if can't find a solution for yourself ;):rolleyes:
 
Last edited:

lunarken

Senior Member
Jun 24, 2007
801
206
0
Please enter vivovivo123 to log out the existing account, then refer to the below steps to do it:
1. Register the Vivo account via email at the below link:
https://passport.vivo.com/in/#/regi...shop.vivo.com%2Fin%2F&ga_position=Header_icon

2. Download & install vivo account from the below link on your phone, then you can log in your personal Vivo account to experience full features on your phone:
https://drive.google.com/file/d/1aW...m/view?usp=drivesdk&tdsourcetag=s_pcqq_aiomsg


Sent from my iPad using Tapatalk Pro
how do u install vivo acc 5.o when theres a newer version in the phone already.
 

paatha13

Senior Member
Jul 27, 2016
2,044
798
163
Athens
how do u install vivo acc 5.o when theres a newer version in the phone already.
I'm with 2.5 moths ego rom version(1.20.5) on my phone and had older version already ,so jump ahead to 5.0. version and didin't had any issue creating my own personal account.

You should talk to customer support.
 
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lunarken

Senior Member
Jun 24, 2007
801
206
0
I'm with 2.5 moths ego rom version(1.20.5) on my phone and had older version already ,so jump ahead to 5.0. version and didin't had any issue creating my own personal account.

You should talk to customer support.
thanks, trying to talk to him. but he is away due to hang over from heavy drinking.
 
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Mike010611

New member
Jan 2, 2019
1
0
0
Still has problems

WTF man ,even though you can sign in but it doesn't mean you can update your personal information and Changing your nickname.Oh also I couldn't turn on my backup neither It keeps saying error in the server same as when you trying update your personal information.And Yeah,That's absolutely bullshits.
 

DrG0nz0

Senior Member
Jun 20, 2018
82
19
8
First of all thanks for the tips!!

I already created my account but can't log out of the "community" one...anyone knows the new passwrd?

It's neither vivovivo123 nor vivo123456789 (I know the rules, but since they are not really passwords, otherwise they would work, i'm not sharing anything thats against the rules).
 

paatha13

Senior Member
Jul 27, 2016
2,044
798
163
Athens
First of all thanks for the tips!!

I already created my account but can't log out of the "community" one...anyone knows the new passwrd?

It's neither vivovivo123 nor vivo123456789 (I know the rules, but since they are not really passwords, otherwise they would work, i'm not sharing anything thats against the rules).
Why don't you talk with Vivo support??
They are always very helpful.


Sent from my iPad using Tapatalk Pro
 
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