One thread to discuss issues with the razer phone.

[marvi0]

Really interested in this phone but obviously worried as it's there first generation phone. So can those who actually have the phone please use this thread to highlight the main issues they have encountered with the phone, to help others decide please.

 

[Rox598]

Vibration motor sounds feels and sounds like theres a poor animal inside being shocked occasionally to cause the rumble (and sound)

 

[eriknors]

When making calls people on the other end I cannot understand or make out what's being said but incoming calls are just fine

 

[kungpaoshizi]

Started a similar thread, but getting sidetracked irl..
This thread is only focusing on the negatives to help people decide whether or not to buy it?
What about the positives? (which really do outnumber the negatives by a lot)
I'm also saying this after receiving a defective-speaker phone first time. Still wouldn't trade this phone for any others even if ya paid me or gave it to me for free.

It's like this...

https://insider.razerzone.com/index.php?threads/a-helpers-guide.28247/

 

[Rox598]

When making calls people on the other end I cannot understand or make out what's being said but incoming calls are just fine

For what it's worth i don't have this issue.

 

[allend66]

I find it's quite a hefty phone - that reeks of quality, but the square angles and smoothness of the build means it has slipped out of my hands a few more times than other phones. Though I am kinda being a bit namby pamby with it till my screen protector and case come through from Amazon, so it's probably just me.

 

[chanter100]

When my phone vibrates, the bottom speaker area is what rattles.. Hold that or squeeze it and it will stop rattling temporarily.

 

[2rekt5u]

I've been using this phone for two full days now. I love it. Amazing.

There are a few issues I'd like to list and come back too later to see if anyone else is having the same issues, but first let me start with what I love about the phone because I really do love this phone.

What I Love:

• Yuuuuge screen. At first I thought I really wanted to go for the OP5T for the 18:9 Ratio. I actually compared side by side and I like this screen much more.
• Phone is bulky, yes. But it gives me a feeling of quality. Like its going to last. My last three phones **** on me which were all Samsung. They look pretty, but they aren't built to last anymore. I am certain Samsung builds phones now to be replaced just like apple. My last phone the S7 Edge literally nothing wrong with it. The alarm went off in the morning like always, when I went to swipe the phone froze, got incredibly hot and shut down. After it cooled down I tried resetting it. Booting in safe mode, etc. Nothing it shows a black screen and what bugs me is that the phone works, I can get text message and unlock etc but the screen is black. This bothers me so much because the boot logo and animation shows up so I know its not a hardware issue. Right as the S8 comes out? Coincidence? I don't think so...

Anyways....

• The Razer just seems durable to me, No fancy edges etc. (Cheaper to fix a flat panel in the case of cracks as well).
• Screen is smooth as butter at 120hz. It really is noticeable, however after the first day I stopped noticing it. It became a passive thing for me. But I do notice when a game is not running at a high fps and it aggravates me now lol. Most of the games I used to play are literally unplayable to me now.
• 2TB MicroSD - Wow. No way I will ever need all that but still cool.
• Audio, Dolby app. So good.

What I hate: Please let me know if any of these have been addressed by Razer.

• Phone does get warm in use at, usually when set to 120hz. Like Youtube and gaming. Even regular use like watching youtube videos in HD gets the phone warm. Never hot, but warm.
• Bluetooth audio when on youtube can get out of sync. Only way to fix is with restart. Happened twice so far.
• I don't know if its just my mind playing tricks on me, but I notice the screen flash to a dimmer brightness at times. It happens in an instant and gradually gets back up. It's hard to explain, but I will be looking at the screen watching a youtube vid or something then look away and when I look back it seems like it's not as bright, but the more I look at it the more I can't see the difference anymore.

So yeah,

EDIT: Also what is ticking me off is that this has the same camera module as the S7 Edge yet better processor and twice the ram yet I can't shoot video in slow-mo 120fps. I know Razer is working on Camera fix, and I sure hope this feature comes along with it.

 

[marvi0]

I thought the phone has a heat pipe or something like that?. Anyway for me seriously am done with phones that generate heat, especially when it's for gaming!

 

[KOLIOSIS]

I thought the phone has a heat pipe or something like that?. Anyway for me seriously am done with phones that generate heat, especially when it's for gaming!

Is this the unicorn you speak of :

I wouldn't rule out this phone based on one or two users experience,at least until they can show how "bad" it is,with some footage/apps that record heating/etc........
Especially if they're charging the phone while playing a grapic-intense game.

 

[kungpaoshizi]

I thought the phone has a heat pipe or something like that?. Anyway for me seriously am done with phones that generate heat, especially when it's for gaming!

No doubt, phones or computers that generate heat are so mid-90's. They're just dumb.

 

[allend66]

I've had an issue, happened twice now, but it is difficult to reproduce.
Dolby Atmos app open and turned on, wired headphones (Bang & Olufssen in ear buds). I was listening to an audiobook (Audible app, AAX file extension) and after 25-30 minutes of continuous playback (from 1 audiofile), the sound got weird, like it was coming through a drainpipe. This has never happened with music MP3, and only happened twice but each time after a lengthy playback. So far I haven't got it to happen without Atmos running.

 

[RUNNERX]

Screen touch response seems like it is not very sensitive. Coming from the axon 7 that you could hover over the screen and it would be detected at times, I find myself double tapping home a lot. Really sucks not being able to change nav bar key placement.

 

[tabletalker7]

Screen touch response seems like it is not very sensitive. Coming from the axon 7 that you could hover over the screen and it would be detected at times, I find myself double tapping home a lot. Really sucks not being able to change nav bar key placement.

I came from the Axon 7 and screen responsiveness was horrible on mine. This phone is a significant leap forward from anything ZTE has offered or ever will offer.

 

[RUNNERX]

I came from the Axon 7 and screen responsiveness was horrible on mine. This phone is a significant leap forward from anything ZTE has offered or ever will offer.

I am having more small issues with the razer than I did on the axon. Like auto rotate not working at times, not being able to move files from the internal storage to the SD card listing to headphones and the dongle gets moved to much and audio cuts off. I am hoping that once there are custom roms somethings will be fixed.

 

[tabletalker7]

I am having more small issues with the razer than I did on the axon. Like auto rotate not working at times, not being able to move files from the internal storage to the SD card listing to headphones and the dongle gets moved to much and audio cuts off. I am hoping that once there are custom roms somethings will be fixed.

Granted while I have not tried the dongle yet I have no problem moving files from internal to external sd and back again (I used a third party file manager). I have to ask the stupid question. Have you tried a factory reset?

 

[RUNNERX]

Granted while I have not tried the dongle yet I have no problem moving files from internal to external sd and back again (I used a third party file manager). I have to ask the stupid question. Have you tried a factory reset?

It's not every file, some move some don't. No I have not reset yet, have not reached that point of annoyance yet. Don't get me wrong I really like the hardware it's the little software bugs that are what I have trouble with, and that's coming from a guy that usually runs buggy custom roms.

 

[kungpaoshizi]

I am having more small issues with the razer than I did on the axon. Like auto rotate not working at times, not being able to move files from the internal storage to the SD card listing to headphones and the dongle gets moved to much and audio cuts off. I am hoping that once there are custom roms somethings will be fixed.

Can't say I've not had the auto rotate not work. It was annoying the home screen is set to portrait in Nova settings.

What files are you trying to move though? From the 64GB internal to a SD?

 

[Zekial]

My only issues are random restarts when I try to wake up my phone, and the metal surrounding my power button being slightly bent.

 

[Phobia81]

hello, for my experience, i love this phone a lot, but for downside is,
1. Mirror cast, cast doesnt detect other device on my phone, its like not even trying to find.
2. Bluetooth, so hard to connect audio bluetooth to my car radio, even if i can connect it, it play for just a less than a minute, then it stop.
3. Vibration, yep is kind a anoying vibration.
4. Heat, playing a mobile legends for a minute like playing for a hour, but i solved with using razer phone hard cover, at least i didnt feel the heat too much.

So far is good, but compared to my s8 plus, razer still have a lot to do.

Cheers.