OnePlus 5 not ringing on incoming calls.

[[email protected]]

Hello, i've a problem with my Oneplus 5. Most of the time I get phone calls, the screen lights up and let me know that someone is calling, but there is no sound.
Slider is in ring position. The speakers are fine. Music etc. works great. Its really annoying, i miss so many important calls. Any solutions?

 

[strongst]

Hello, i've a problem with my Oneplus 5. Every time I get phone calls, the screen lights up and let me know that someone is calling, but there is no sound.
Slider is in ring position. The speakers are fine. Music etc. works great. Its really annoying, i miss so many important calls. Any solutions?

It sounds strange, but did you set a ringtone and check if it's working in ringtone settings and also the volume of ringtone isn't too low?

 

[[email protected]]

It sounds strange, but did you set a ringtone and check if it's working in ringtone settings and also the volume of ringtone isn't too low?

This issue doesn't happen always. Sometimes it will ring. Sometimes it will not. without changing any settings.
Sometimes changing the Alert Slider to Silent position and bringing it back to Ring Mode helps.

 

[strongst]

... Every time I get phone calls, the screen lights up and let me know that someone is calling, but there is no sound...

This issue doesn't happen always. Sometimes it will ring. Sometimes it will not. without changing any settings.
Sometimes changing the Alert Slider to Silent position and bringing it back to Ring Mode helps.

? Everytime or not?

Please give also information about your rom, gapps version, additional mods and apps. Bootloader unlocked and magisk installed?
Have you tried to clean install the rom?

 

[[email protected]]

? Everytime or not?

Please give also information about your rom, gapps version, additional mods and apps. Bootloader unlocked and magisk installed?
Have you tried to clean install the rom?

Not everytime. Most of the time it happens like that. 6 out of 10 times.
Phone is not rooted. Bootloader is not unlocked.
Android version: 8.0.0
oxygen version: 5.0.2

 

[[email protected]]

Not everytime. Most of the time it happens like that. 6 out of 10 times.
Phone is not rooted. Bootloader is not unlocked.
Android version: 8.0.0
oxygen version: 5.0.2

Any suggestions? i have seen many OP5 users facing the same problem and complaining in oneplus forums. Looks like they are deleting many of the threads related to this issue.
Anyone else faced the similar issue here ?

 

[fukowski]

Me too, it only gets solved with a restart. Totally stock OB5.
Its known in OP forums, I hope it gets solved in next releases.

 

[rezapatel]

I have that issue too, but probably happens with Whatsapp messages. And yes, the only fix seems to be a restart. I've noticed this starts happening after a couple days of no restart. Cheers!

 

[yz999zz]

Its a known bug, you can solve *temporarily* by setting a preinstalled ringtone. This bug happens only when you set a custom ringtone.

 

[strongst]

Its a known bug, you can solve *temporarily* by setting a preinstalled ringtone. This bug happens only when you set a custom ringtone.

I never faced this problem with custom ringtone(xXx 9.6 ob5)

 

[u1988]

There is a fix for this problems with no ring 5.0.4

https://forums.oneplus.net/threads/oxygenos-5-0-4-ota-for-the-oneplus-5.793158/

 

[2018hemant]

I am having one plus 6 and from last two days it is not ringing i tried and find out all the required solution and necessary steps but still it is not ringing.
i have procured on 30th May2018.

 

[[email protected]]

I am having one plus 6 and from last two days it is not ringing i tried and find out all the required solution and necessary steps but still it is not ringing.
i have procured on 30th May2018.

This was a known bug for oneplus 5. They released a new update to fix this.
Not sure whether it is same for oneplus 6

 

[Icojoleanca]

I recently updated to 5.1.5 and the no ring problem started for me (