OnePlus 8 unlock code TMO

[Some_Ghost]

T-Mobile network unlocked my OnePlus 8 for me and I enabled OEM unlocking and was able to get my unlock code but there is no option for the OnePlus 8 on the website where you submit the application... so how do I get my unlock token?

 

[matteosaeed]

If you don't mind me asking, how did you get it unlocked? Did you pay in full?

 

[matteosaeed]

T-Mobile network unlocked my OnePlus 8 for me and I enabled OEM unlocking and was able to get my unlock code but there is no option for the OnePlus 8 on the website where you submit the application... so how do I get my unlock token?

I unlocked the sim to and enabled the OEM unlock from the developer's option.
Seems like their token page hasn't updated the oneplus 8 yet.

https://www.oneplus.com/unlock_token

 

[Some_Ghost]

If you don't mind me asking, how did you get it unlocked? Did you pay in full?

I just told them I needed it unlocked for work and travel and no I am not paid off I am on Jump lol

 

[RobTegland]

Yes it has. OEM Unlock, at least on t-mobile, is grayed out.

 

[matteosaeed]

Yes it has. OEM Unlock, at least on t-mobile, is grayed out.

It will not be greyed out once you are sim unlocked, then you can toggle it.

 

[pro_granade]

So now we just play the waiting game?

 

[matteosaeed]

So now we just play the waiting game?

Yep. Sadly. Contacted Oneplus multiple times and their support don't know what I mean by bootloader then they refer me to the existing page, telling me to contact T-mobile etc.. I keep checking if the page has been updated to include the 8 evert few hours.

Also, the page that has the OP firmwares hasn't been updated to include the 8 series. Don't know what they're up to.
https://www.oneplus.com/support/softwareupgrade

 

[pro_granade]

Yep. Sadly. Contacted Oneplus multiple times and their support don't know what I mean by bootloader then they refer me to the existing page, telling me to contact T-mobile etc.. I keep checking if the page has been updated to include the 8 evert few hours.

Also, the page that has the OP firmwares hasn't been updated to include the 8 series. Don't know what they're up to.
https://www.oneplus.com/support/softwareupgrade

The unlock page hasn't been updated but the firmware page has!

 

[matteosaeed]

The unlock page hasn't been updated but the firmware page has!

Hopefully that's a good sign. Their support has been ignoring me about this.

Sent from my IN2017 using Tapatalk

 

[Some_Ghost]

I called them and the woman I spoke to told me that they are "working on adding it"... that was I think 4 days ago.

Yep. Sadly. Contacted Oneplus multiple times and their support don't know what I mean by bootloader then they refer me to the existing page, telling me to contact T-mobile etc.. I keep checking if the page has been updated to include the 8 evert few hours.

Also, the page that has the OP firmwares hasn't been updated to include the 8 series. Don't know what they're up to.
https://www.oneplus.com/support/softwareupgrade

 

[matteosaeed]

I called them and the woman I spoke to told me that they are "working on adding it"... that was I think 4 days ago.

A little ambiguous from but hopefully they're not lying.

Sent from my IN2017 using Tapatalk

 

[pro_granade]

Hopefully that's a good sign. Their support has been ignoring me about this.

Sent from my IN2017 using Tapatalk

Yeah, I've tried them multiple times and get told to go to T-Mobile. It's getting pretty irritating.

 

[matteosaeed]

Yeah, I've tried them multiple times and get told to go to T-Mobile. It's getting pretty irritating.

That's dog****. I know I shouldn't have but I hit up tmobile just in case and they said I am good on my end, Oneplus should do that.

 

[gerguter]

That's dog****. I know I shouldn't have but I hit up tmobile just in case and they said I am good on my end, Oneplus should do that.

Just checked the site and the 8 5G is up

---------- Post added at 03:27 PM ---------- Previous post was at 03:03 PM ----------

Just checked the site and the 8 5G is up

But as of now it's not accepting my IMEI #

 

[matteosaeed]

Just checked the site and the 8 5G is up

---------- Post added at 03:27 PM ---------- Previous post was at 03:03 PM ----------


But as of now it's not accepting my IMEI #

Same here.
Interesting enough, if you go to your account and put your IMEI it will show it but it won't accept it on the unlock page. https://www.oneplus.com/customer/device

 

[gerguter]

Same here.
Interesting enough, if you go to your account and put your IMEI it will show it but it won't accept it on the unlock page. https://www.oneplus.com/customer/device

Yep, I made sure the IMEI was registered. No dice.

 

[matteosaeed]

Yep, I made sure the IMEI was registered. No dice.

Yeah what's interesting is if you out the IMEI in swappa it doesn't detect it as well. Not sure what's going wrong here.

I found people had issues with this page before on older OnePlus phones. Something is not syncing.

 

[lendawg]

Same here.
Interesting enough, if you go to your account and put your IMEI it will show it but it won't accept it on the unlock page. https://www.oneplus.com/customer/device

That was happening for a while with the TMobile mclaren. Eventually they took care of this issue. Just one of many with TMobile OnePlus users unfortunately.

 

[matteosaeed]

That was happening for a while with the TMobile mclaren. Eventually they took care of this issue. Just one of many with TMobile OnePlus users unfortunately.

Yeah we've been posting. Looks like the issue is being elevated beyond customer service.