Oneplus RMA horry story

[Konskl]

So, i had my Oneplus 3 not booting so i opened an RMA ticket 26 days ago. After dozens of emails they accepted to have my device repaired. DHL picked up my device and after 3 days it was with Arvato for repair. The motherboard was found faulty and so they performed an in-warranty motherboard replacement. What happened though after that? My device shipped from Greece for repair and Oneplus after repairing it, sent it to the Netherlands to an unknown person there. It's been 2 weeks now since the incident and the only answer i get from Oneplus is that the issue has been escalated and that someone is working on it. What can i do? any similar experiences? It really feels like nothing is done and that my device was lost in the Bermuda triangle with oneplus staying idle...

 

[Stephen]

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