Question [Oneplus9 Pro][Oxygen OS] All stock updates fail after reboot

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nurbs999

Member
Oct 1, 2022
19
11
As the title states, I'm having problems updating my One+ 9 Pro. It's all stock, no root, no custom ROM. My current build number is 11.2.10.10.LE15BA and I get a notification to update to C.47 (build LE2123_11.C.47_1470_202203102117). Downloading and installation works well, but after the needed reboot I get the message that the update failed. No further info about why and when exactly.
What I tried to far in addition to update via system settings:
- local update to C.47, same behaviour => installing works and fails after reboot
- local update to a beta build => installing works and fails after reboot
- updating to C.64 with oxygen installer => instantly fails in the settings

I don't want to root or unlock the bootloader. Any tip is highly appreciated.
 
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AndyC76

Senior Member
Nov 24, 2010
263
60
Latest OTA for le2123 is in the screenshot, are you updating using oxygen updater?
 

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nurbs999

Member
Oct 1, 2022
19
11
@Appreciative I'm not out of space. 80Gigs are free.

@AndyC76 the system settings want to update to C.47, oxygen updater to C.64. The C.64 Full ROM shows an Error when I try to do a local update.
 

AndyC76

Senior Member
Nov 24, 2010
263
60
@nurbs999 what hardware version is your phone? You'll find this in the box.

I am puzzled, the screen shot i posted earlier shows c64 is the current version of oos A12 that has been pushed ota to my le2123.

AHH so I read from your message you're using oxygen updater attempt a local update c64 update

Before we go any further, which working version is currently installed on your phone, we know it's not c47, as you got an OTA update asking you to upgrade

Very strange, something got confused
 

nurbs999

Member
Oct 1, 2022
19
11
I'm sorry but what do you mean by hardware version?
The current version on my phone is 11.2.10.10.LE15BA, Android 11 based
 

fiskhest

Member
Oct 3, 2022
11
5
It seems like mine and @nurbs999 devices are exibiting the same issue. To be clear, as I understand OP s/he like me have attempted to install the OTA update first as presented by the stock android system upgrade process but after install and reboot the OS reports that the upgrade failed. After this, trials using local update / oxygen updater has been tried but all failing as described in OP.
 
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Steve0007

Inactive Recognized Developer / Retired Forum Mod
May 10, 2009
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OnePlus 8T
OnePlus 9 Pro
As the title states, I'm having problems updating my One+ 9 Pro. It's all stock, no root, no custom ROM. My current build number is 11.2.10.10.LE15BA and I get a notification to update to C.47 (build LE2123_11.C.47_1470_202203102117). Downloading and installation works well, but after the needed reboot I get the message that the update failed. No further info about why and when exactly.
What I tried to far in addition to update via system settings:
- local update to C.47, same behaviour => installing works and fails after reboot
- local update to a beta build => installing works and fails after reboot
- updating to C.64 with oxygen installer => instantly fails in the settings

I don't want to root or unlock the bootloader. Any tip is highly appreciated.
just let the system do what it has to do.
Update thru OTA System. Even if it fails once, do the updates again until you reach lastest official OTAs
 

nurbs999

Member
Oct 1, 2022
19
11
It seems like mine and @nurbs999 devices are exibiting the same issue. To be clear, as I understand OP s/he like me have attempted to install the OTA update first as presented by the stock android system upgrade process but after install and reboot the OS reports that the upgrade failed. After this, trials using local update / oxygen updater has been tried but all failing as described in OP.
Exactly.
@Steve0007 The problem is that the OTA update always fails. I tried it 6 times without success. As a last resort I tried the update thru oxygen updater, also without success.
To be clear: the running OS version doesn't change between updates.
 
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fiskhest

Member
Oct 3, 2022
11
5
Exactly.
@Steve0007 The problem is that the OTA update always fails. I tried it 6 times without success. As a last resort I tried the update thru oxygen updater, also without success.
To be clear: the running OS version doesn't change between updates.
And for me, I've probably tried the OTA update 20 times over a span of six months before I did a complete reflash with latest msmtools, hoping that would solve my issue. After reflash, I did five more tries before I started looking for alternative solutions. Are we supposed to just bash our heads on the failing OTA update until it (hopefully) succeeds?
 

Psk.It

Senior Member
Mar 6, 2016
308
75
As the title states, I'm having problems updating my One+ 9 Pro. It's all stock, no root, no custom ROM. My current build number is 11.2.10.10.LE15BA and I get a notification to update to C.47 (build LE2123_11.C.47_1470_202203102117). Downloading and installation works well, but after the needed reboot I get the message that the update failed. No further info about why and when exactly.
What I tried to far in addition to update via system settings:
- local update to C.47, same behaviour => installing works and fails after reboot
- local update to a beta build => installing works and fails after reboot
- updating to C.64 with oxygen installer => instantly fails in the settings

I don't want to root or unlock the bootloader. Any tip is highly appreciated.
I have the same problem
Unlock bootloader, flash rom via recovery (you will not be able to relock it after updating)
 

Steve0007

Inactive Recognized Developer / Retired Forum Mod
May 10, 2009
5,626
8,888
Paris
OnePlus 8T
OnePlus 9 Pro
Exactly.
@Steve0007 The problem is that the OTA update always fails. I tried it 6 times without success. As a last resort I tried the update thru oxygen updater, also without success.
To be clear: the running OS version doesn't change between updates.
Are you able to reflash the latest Android 11 (10.10 version)?. This ways you would make sure you have the latest on both slots. From there just OTA system to get the latest
 

TNSMANI

Senior Moderator / RC-RT Committee
Staff member
Jan 8, 2014
6,710
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11,303
Chennai
OnePlus 9 Pro
I'm sorry but what do you mean by hardware version?
The current version on my phone is 11.2.10.10.LE15BA, Android 11 based
What you have furnished is the OOS version. What we are asking for is the initial hardware version viz. whether China, India, Global etc. As the user you are replying to says, it will be on the box the phone came in.

I'm not out of space. 80Gigs are free.
That is for the data partition. What is the space left in the system partition since the OS will install to that?
 

fiskhest

Member
Oct 3, 2022
11
5
Well.. That is the one I've reflashed and tried with on my end, with no change in behavior. I'll have to wait a couple of days until I am able to reflash again. Hoping you have better results than me @nurbs999 !
 
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