• Introducing XDA Computing: Discussion zones for Hardware, Software, and more!    Check it out!

Orientation sensor frozen

Search This thread

ppuzzlerr

New member
Oct 20, 2021
3
2
I'm using a Pixel, still on Android 9, and my orientation sensor (and accelerometer) have suddenly stopped working. However, it appears that it's a software issue as the auto-rotation still works when in Safe Mode. I've uninstalled every app that's been updated in the past two days (roughly when I think this problem began) but it's still a no-go. I've also installed a sensor test app and I find the sensors do work initially on boot, but freeze after 5 seconds or so.

Any ideas of how I might fix this?
 
Last edited:
  • Like
Reactions: CrazyIvan

ppuzzlerr

New member
Oct 20, 2021
3
2
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
 

BHZero

New member
Oct 23, 2021
3
1
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.

After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
 
  • Like
Reactions: blackhawk

blackhawk

Senior Member
Jun 23, 2020
6,384
2,059
R
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.

After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.

Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
 

BHZero

New member
Oct 23, 2021
3
1
R

Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.

Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
Thanks for the help! How do I do this?
 

blackhawk

Senior Member
Jun 23, 2020
6,384
2,059
The return to factory settings is in the app under settings.
You can try uninstalling it otherwise.
I don't see that option all the time and you may have to hit uninstall for it to appear.

A forced stop might be enough for troubleshooting.
Typically I use my package disabler for things like this.
 

BHZero

New member
Oct 23, 2021
3
1
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.

Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.

Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.

Wow... did not expect it to be Maps...
 

blackhawk

Senior Member
Jun 23, 2020
6,384
2,059
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.

Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.

Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.

Wow... did not expect it to be Maps...
I'm not, Gmaps updates are a back street abortion.
So it was the update that trashed it?
I always keep gmail and maps on the factory load version. Invariably updates make them less user friendly on a Samsung🤣

I set Playstore settings for auto updates by wifi only.
I always keep wifi disabled, effectively preventing any auto updating. I also firewall block and disable Playstore unless I need it. It's a background pocket hog.
Updates generally cause more harm than good if the app is already running well...
 

cristejeda33

Member
Apr 11, 2015
7
5
I have the same issue, and after guessing which app was causing the problem I found out it's the Google app. I disabled it and all the sensors started working back and also automatic brightness. Also I tried leaving the beta updates of the Google app and whenever the Google app is active the sensors stops working. Probably Google trying to kill the pixel 1 or a new function conflicting with the sensors
 
  • Like
Reactions: CrazyIvan

FredChau

Member
May 22, 2009
12
2
Montreal
Same problem here, since a couple of days ago, some sensors (gyro, light, accelerometer, compas) stop working after a couple of seconds after reboot. I factory reset my pixel, I tried uninstalling GMaps, I tried deactivating Wifi and Bluetooth,... but nothing is working.
Proximity sensor still work though.
 

Smajll

Member
Nov 25, 2012
5
0
I have the same issues, it happens when one or more apps get updated, don't now which one is causing it exactly, but the issue goes away after the next update, and comes back at the next update and so on ..., features like, adaptive brightness, tap to wake, lift to wake, display rotation os and in camera, youtube video rotation....... stopped working and the battery is draining a lot faster. thinking of getting rid of the good old pixel ..
 

blackhawk

Senior Member
Jun 23, 2020
6,384
2,059
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
Try disabling Google play Services... just a wild guess.
It's a dependency or a parent app of Google App that's maybe causing the trouble. These can be hard to ferret out... play with it.
You could just go shotgun and revert all Google apps to factory load version -if- it wasn't a system wide firmware update that triggered it.

I've experienced this too many times, updates break things.
On my N10+ I lock down all updates, especially firmware. I'm rarely updated anything because it causes trouble. Result is a very fast and stable operating platform with minimum maintenance required. When there is an issue it's much easier to track down as the system is a known and familiar quantity. My current load is over a year and a half old... still running strong.
 

CrazyIvan

Member
May 28, 2007
23
3
Wife and I are using OG Pixels and a couple of weeks ago we both noticed massive battery degradation. Then we both realized that auto rotate is extremely slow as are a bunch of sensors. Skymap doesn't track anymore. Both our phones also get extremely hot.

Google brought us here and we see that stopping the Google app makes the sensors work normally again. Lots of issues being reported in the playstore for this app also. Would love to hear if anyone has made any headway working around this or are we screwed until an update comes out?
 
  • Like
Reactions: gmsalomao2

bitmat23

New member
Oct 29, 2021
2
2
All accelerometer, compass, gyroscope and proximity sensors turned off a few days ago on my og pixel and after disabling the google app all the sensors are working again.
I had a look on the play store and the last update for the google app was on the 21st October, which is exactly when it broke.
I disabled google maps first, then the google app, then sensors worked, so i re-enabled the maps app, I then cleared the cache on the google app and re-enabled that too, and all is still working.

Thank you very, very much for finding the cause of this, I was about to factory reset the phone and then have to reload everything which may or may not have worked anyway. Your efforts are much appreciated, long may your technology function correctly.
 
  • Like
Reactions: gmsalomao2

Top Liked Posts

  • There are no posts matching your filters.
  • 1
    All accelerometer, compass, gyroscope and proximity sensors turned off a few days ago on my og pixel and after disabling the google app all the sensors are working again.
    I had a look on the play store and the last update for the google app was on the 21st October, which is exactly when it broke.
    I disabled google maps first, then the google app, then sensors worked, so i re-enabled the maps app, I then cleared the cache on the google app and re-enabled that too, and all is still working.

    Thank you very, very much for finding the cause of this, I was about to factory reset the phone and then have to reload everything which may or may not have worked anyway. Your efforts are much appreciated, long may your technology function correctly.
    1
    The problem came back, but uninstalling Google app updates and reverting back to the original Google app as suggested above has worked.
    I also had to turn off auto update for the google app in the play store too, otherwise it auto updates it and breaks the phone again.
    Hopefully google will fix their app to make it compatible again, in the meantime, this works.
    1
    The problem came back, but uninstalling Google app updates and reverting back to the original Google app as suggested above has worked.
    I also had to turn off auto update for the google app in the play store too, otherwise it auto updates it and breaks the phone again.
    Hopefully google will fix their app to make it compatible again, in the meantime, this works.
    Unfortunately, I've read about a similar problem on other Pixels at the beginning of the year, and it seemed to be a Qualcomm problem, and a sensor calibration file corruption. Google had to release a special Android 11 security patch to solve the problem. But since Pixel 1 and Android 10 are not supported anymore, I doubt Google release an update for Pixel 1.
    In the meantime, I did not have other choice to install a custom ROM, I choose PixelExperience, and I don't regret it at all...
    1
    Wow, thanks for all the discussion! I managed to get my sensors to work after rolling back the Google app to stock (the 9th Oct build still freezes the sensors for me).

    I should probably switch to a custom ROM too; what is a good one to switch to?
    1
    Found a workaround!!


    This guy said that disabling Physical Activity permission for the Google app fixes our issue. AND YES! It does 🙏
  • 1
    I'm using a Pixel, still on Android 9, and my orientation sensor (and accelerometer) have suddenly stopped working. However, it appears that it's a software issue as the auto-rotation still works when in Safe Mode. I've uninstalled every app that's been updated in the past two days (roughly when I think this problem began) but it's still a no-go. I've also installed a sensor test app and I find the sensors do work initially on boot, but freeze after 5 seconds or so.

    Any ideas of how I might fix this?
    1
    I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.

    After factory reset and backup restore it works.
    After updating all apps, it still works.
    After restart once all apps are updated... No work.
    1
    I have the same issue, and after guessing which app was causing the problem I found out it's the Google app. I disabled it and all the sensors started working back and also automatic brightness. Also I tried leaving the beta updates of the Google app and whenever the Google app is active the sensors stops working. Probably Google trying to kill the pixel 1 or a new function conflicting with the sensors
    1
    Wife and I are using OG Pixels and a couple of weeks ago we both noticed massive battery degradation. Then we both realized that auto rotate is extremely slow as are a bunch of sensors. Skymap doesn't track anymore. Both our phones also get extremely hot.

    Google brought us here and we see that stopping the Google app makes the sensors work normally again. Lots of issues being reported in the playstore for this app also. Would love to hear if anyone has made any headway working around this or are we screwed until an update comes out?
    1
    All accelerometer, compass, gyroscope and proximity sensors turned off a few days ago on my og pixel and after disabling the google app all the sensors are working again.
    I had a look on the play store and the last update for the google app was on the 21st October, which is exactly when it broke.
    I disabled google maps first, then the google app, then sensors worked, so i re-enabled the maps app, I then cleared the cache on the google app and re-enabled that too, and all is still working.

    Thank you very, very much for finding the cause of this, I was about to factory reset the phone and then have to reload everything which may or may not have worked anyway. Your efforts are much appreciated, long may your technology function correctly.