OTA Update Elephone P8000 stucks at Boot Logo

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Al6677

New member
Sep 16, 2015
4
0
Hi there,

I just updated P8000 via OTA update and after downloading the Update, the phone restarted and stops at the elephone boot Logo (about 30 min )!!

I did 5 Restarts but every time it hangs at the boot logo...
In the past i did no other updates or flashing ROMS.. nothing!

When i press "Volume Up" and "Power" to Start, i get three Options:

Recovery Mode
Fastboot Mode
Normal Boot

Using Recovery Mode leads to: Symbol Android Robot with "No Order" (in german : "Kein Befehl")
Using Fastboot Mode leads to: Nothing (Recovery Menue stays)
Using Normal Boot leads to: restart and hanging at Elephone Boot Logo

So, I am running out of Options... any ideas?

Cheers, Albert
 

a.cid

RC / Retired Mod / Portal Team
Nov 18, 2011
4,861
2,927
Mumbai
Same. I tried using the official instructions to flash the stock rom but the SP flash tool stops responding after download button is pressed
 

neonero

Member
May 27, 2015
37
15
When you go to recovery mode and get the the android robot symbol. Press again Vol up + Power until you enter to recovery. Make a 3 wipe (data factory , cache and dalvink). Reboot and uninstall the El loader. Use another Loader instead of El Loader
 
Last edited:

Al6677

New member
Sep 16, 2015
4
0
When you go to recovery mode and get the the android robot symbol. Press again Vol up + Power until you enter to recovery. Make a 3 wipe (data factory , cache and dalvink). Reboot and uninstall the El loader. Use another Loader instead of El Loader

THX a lot, I found only the 2 Options to wipe data factory and cache....... dalvink was not displayed in the menue (screenshot attached)
How to uninstall the EL Loader ?
 

Al6677

New member
Sep 16, 2015
4
0
i had the same problem. (in English NO COMMAND) I only flash Eragon ROM again. Sometimes you have to repeate.

AL 6677 - ELEPHONE MUST BE TURN-OFF !!!!!!! and CONNECT USB CABLE REPEATEDLY !!!
After that everything goes according to instructions


THX, I will try to flash Eragon, CM 12.1 is still not available, isn't it?
 

neonero

Member
May 27, 2015
37
15
No CM 12.1 is not available yet.

In order to uninstall EI Loader, install first root (superSU), then install ccleaner and you can uninstall EI Loader (In system app)
 

Zywoon

New member
Jan 2, 2016
3
1
Hi there, sorry for the revival !
But i got the same problem: OTA update, fail, P8000 blocked on boot screen.

I tried wipe data/factory reset + wipe cache -> nothing changed, still boot screen blocked...

Then, i tried to use flash tool, but, the phone isn't booting, so my pc isn't recognizing the phone..
I'm not even sure that I correctly installed the drivers..

Can i use flash tool even if the phone is blocked to boot screen?
I downloaded this ROM: stock-rom-elephone-p8000-20150907-android-5-1 (this is my first post i can't post URL..)
Because i got some issues with my phone and support told me to try it.
But when i follow the tutorial, launching "donwload" and connecting the phone, nothing happening..
The phone turn on, and display recharging logo, and flash tool still wainting.

Recovery mode -> "No command", Volume up + power is working, i used it to wipe datas

But at the moment, i'm still blocked, since 2 days, i dont know what to do :(

Can someone help me?

Thank you by advance, i hope my english isn't so bad :rolleyes:
 
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jknarf

Senior Member
Nov 14, 2010
173
91
Hi there, sorry for the revival !
But i got the same problem: OTA update, fail, P8000 blocked on boot screen.

I tried wipe data/factory reset + wipe cache -> nothing changed, still boot screen blocked...

Then, i tried to use flash tool, but, the phone isn't booting, so my pc isn't recognizing the phone..
I'm not even sure that I correctly installed the drivers..

Can i use flash tool even if the phone is blocked to boot screen?
I downloaded this ROM: stock-rom-elephone-p8000-20150907-android-5-1 (this is my first post i can't post URL..)
Because i got some issues with my phone and support told me to try it.
But when i follow the tutorial, launching "donwload" and connecting the phone, nothing happening..
The phone turn on, and display recharging logo, and flash tool still wainting.

Recovery mode -> "No command", Volume up + power is working, i used it to wipe datas

But at the moment, i'm still blocked, since 2 days, i dont know what to do :(

Can someone help me?

Thank you by advance, i hope my english isn't so bad :rolleyes:

Yes you can use SPFlash tool evenif the phone stucks in the boot screen. Simply switch the phone off, start SPFlash tool and then connect the phone to usb.

If you follow the instructions from elephone, then your phone should working again: http://bbs.elephone.hk/thread-1037-1-1.html#.VofQ13wvdpo

Cheers
 

Zywoon

New member
Jan 2, 2016
3
1
Hi, and thx for the help.
The driver is correctly installed now, i had to allow unsigned drivers in windows parameters.

So, i followed the tutorial, again.
I configured SP flash tool, clicked download, and then connected powered off P8000 with USB.
But, again, the phone displays recharging logo, and flash tool still waiting...

The phone is recharging so the USB is working, so i don't know how to make my PC detect the phone......
Is there a way or a thing that i missed?

thank you..

EDIT: i finally got a timeout error from flashtool..
I missed something, but what !? i can't remove P8000 battery, is there somthing to do to get it detected by windows?
Like a boot mode, or a magic formula... i'm open :eek:
 
Last edited:

Zywoon

New member
Jan 2, 2016
3
1
Hi,
I'm on windows 8.
I used SP_driver_v2.0, that is an .exe
it's the only driver tips gived in most of tutorial
I allowed unsigned drivers installation, and i correctly installed it.
I tried too use flashtool before and after restarting the PC-> no changes

Flashtool doesnt detect the phone

I start getting crazy..
 
Last edited:

Android ingeneer

New member
Jan 4, 2016
1
0
I have repaired mine, so i'll share

Hi there,

I just updated P8000 via OTA update and after downloading the Update, the phone restarted and stops at the elephone boot Logo (about 30 min )!!

I did 5 Restarts but every time it hangs at the boot logo...
In the past i did no other updates or flashing ROMS.. nothing!

When i press "Volume Up" and "Power" to Start, i get three Options:

Recovery Mode
Fastboot Mode
Normal Boot

Using Recovery Mode leads to: Symbol Android Robot with "No Order" (in german : "Kein Befehl")
Using Fastboot Mode leads to: Nothing (Recovery Menue stays)
Using Normal Boot leads to: restart and hanging at Elephone Boot Logo

So, I am running out of Options... any ideas?

Cheers, Albert


So the simple way to solve it is flashing the latest stock elephone p8000 ROM, which you can find on google easly
1. as described on other forums, you have to install the adnroid drivers, then get the sp flash tool, and have an un-zipped stock elephone p8000 ROM.
2. if you are stuck at bootloop, do the following to power off the phone so you can flash the ROM
1. Long press power button until power off
2.Do it fast--Press volume Up and then hold power button
3. choose recovery (volume up choose menu, volume down enter)
4. android logo with red triangle is displayed( "no command")
5. hold power button and press volume up
You're in recovery mode
3. select power off
4. open the SP flash tool >go to download tab>opne "scatter loading"( you will find it in the Folder where you unzipped the stock elephone p8000 ROM, if you have more folders there, chose "firmware" folder)
5. on the left side, under scatter loading, you will find a "pull-down" tab - it will be written "download" chose "firmware upgrade" or "upgrade"
6. start the process, then connect your elephone p8000 (it must be powere off) via usb cable to the PC, the process will start,and in less then 5 Minutes you have a factory new Elephone p8000 with the latest good update
7. WATCH OUT- it will erase all your data, absolutely all your data on the phone, except SIM and SD card.

Hope it helped, if not, feel free to ask me =)
 

mrkaczor83

Member
Jan 12, 2016
7
0
Hello,

I have similar problem. Bought P8000 5 days ago. Did update today. Bricked. Stuck at logo ... I tried to flash but SP flush tool but the process isn't starting. When I downloaded ROM I received long list as on the screenshot: kaczorowscy.name/Screenshot.png

I have ubuntu - I see lsusb and dmesg see the phone (it is shut down from recovery menu) but maybe I am missing something ....
 

mrkaczor83

Member
Jan 12, 2016
7
0
Ok here is what id did:

1. Get SP flashtool
2. get newest stock ROM
3. Shut down phone through android recovery menu (start phone with holding volume up, select recovery mode, wait for dead android, hold volume up and unblock button for 3 sec.)
4. Open SP flashtool - use "format all + download" of ROM (unzip and select scatter file from rom) - click start
5. Connect shut downed phone
6. Dot OK! from flashtool

PS. Flashing removed IMEIs - they are both written on the battery - you need to use android service menu to check them with special codes and reboot the phone.

Thanks ALL! :good:
 

calebccff

Member
Jan 20, 2015
16
2
Fix - Recovery Mode

Hi there,

I just updated P8000 via OTA update and after downloading the Update, the phone restarted and stops at the elephone boot Logo (about 30 min )!!

I did 5 Restarts but every time it hangs at the boot logo...
In the past i did no other updates or flashing ROMS.. nothing!

When i press "Volume Up" and "Power" to Start, i get three Options:

Recovery Mode
Fastboot Mode
Normal Boot

Using Recovery Mode leads to: Symbol Android Robot with "No Order" (in german : "Kein Befehl")
Using Fastboot Mode leads to: Nothing (Recovery Menue stays)
Using Normal Boot leads to: restart and hanging at Elephone Boot Logo

So, I am running out of Options... any ideas?

Cheers, Albert

When I was trying to root my p8000 I couldn't flash a custom recovery, fortunately I discovered that to access recovery on stock android you need to go to the screen with the android and "no command"/"no order" text and hold down Vol+Up and Power for 3~ seconds and then release power, this will boot you into recovery mode, If wiping cache/factory reset isn't enough "fastboot flash recovery <image>.img" SHOULD work now

hope this helped :p
 

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    Hi there, sorry for the revival !
    But i got the same problem: OTA update, fail, P8000 blocked on boot screen.

    I tried wipe data/factory reset + wipe cache -> nothing changed, still boot screen blocked...

    Then, i tried to use flash tool, but, the phone isn't booting, so my pc isn't recognizing the phone..
    I'm not even sure that I correctly installed the drivers..

    Can i use flash tool even if the phone is blocked to boot screen?
    I downloaded this ROM: stock-rom-elephone-p8000-20150907-android-5-1 (this is my first post i can't post URL..)
    Because i got some issues with my phone and support told me to try it.
    But when i follow the tutorial, launching "donwload" and connecting the phone, nothing happening..
    The phone turn on, and display recharging logo, and flash tool still wainting.

    Recovery mode -> "No command", Volume up + power is working, i used it to wipe datas

    But at the moment, i'm still blocked, since 2 days, i dont know what to do :(

    Can someone help me?

    Thank you by advance, i hope my english isn't so bad :rolleyes: