Overheating problem on one plus 5 ?

[humustz]

So, I noticed that When gaming (especialy with game offering 60 Fps mode) the phone will freeze and then goes into reboot even when played on cold room
from CPU temp apps, it seems when the temperature hit 40 centigrade. the phone shut down

Anyone else have this kind of problem ?
is bellow 40 centigrade is the safe limit for this phone ?
for all its awesome spec it kind restrictive for use gaming

 

[rickysidhu_]

This is by far the coolest device I've ever owned, no heat no matter what I throw at it. What does your setup look like? (ROM, kernel, etc.)

 

[humustz]

Its basicly stock one. since I just got it 2-3 days ago

Im testing it to run some CPU intensive games (60fps)
when the temperature reach 40 centigrade. it shut down

on normal usage it is quite cold.
but it seems the thermal threshold were quite low, my old HTC might also throttled down at 40 centrigade
but it dont shut down until 50 or 51 centrigade.
1+ 5 dont thorrtled but instead goes straight into shutdown

my country ambient temperature were quite high due to located near equator (30 centigrade avg, with 35 centrigade being common on daylight)
so without air conditioned room, I found it can become overheated - rather quickly

 

[JhinCuatro]

only had overheat problems using camera related chat apps (kik) and in 110 Fahrenheit degrees in CA USA

 

[rickysidhu_]

Its basicly stock one. since I just got it 2-3 days ago

Im testing it to run some CPU intensive games (60fps)
when the temperature reach 40 centigrade. it shut down

on normal usage it is quite cold.
but it seems the thermal threshold were quite low, my old HTC might also throttled down at 40 centrigade
but it dont shut down until 50 or 51 centrigade.
1+ 5 dont thorrtled but instead goes straight into shutdown

my country ambient temperature were quite high due to located near equator (30 centigrade avg, with 35 centrigade being common on daylight)
so without air conditioned room, I found it can become overheated - rather quickly

Might be a bit of an extreme solution but try doing a factory reset and see if that helps. If not, contact OnePlus support and see if you can get an RMA started. I say that because my device stays cool even on the hottest days of where I am.

 

[Megaflop666]

Might be a bit of an extreme solution but try doing a factory reset and see if that helps. If not, contact OnePlus support and see if you can get an RMA started. I say that because my device stays cool even on the hottest days of where I am.

I agree with the RMA solution, something isn't right because I can do anything on this phone and it never gets hot. Even when it's 99 degrees Fahrenheit with 70% humidity here in Ohio.

I've done some seriously intensive gaming and crap on this phone, and I cannot get it to overheat.

 

[Naprzod]

The snapdragon 835 is the coolest phone processor, you don't have any overheating issue, it must be something else. When you say 49° are you talking about the cpu, battery, skin temp?

 

[humustz]

The snapdragon 835 is the coolest phone processor, you don't have any overheating issue, it must be something else. When you say 49° are you talking about the cpu, battery, skin temp?

CPU temp record its 40 centrigade when device shut down
both battery and CPU were at similiar temperature (+- 2 degree)

Might be a bit of an extreme solution but try doing a factory reset and see if that helps. If not, contact OnePlus support and see if you can get an RMA started. I say that because my device stays cool even on the hottest days of where I am.

Ill try both, maybe the unit I got somewhat defective

 

[Naprzod]

CPU temp record its 40 centrigade when device shut down
both battery and CPU were at similiar temperature (+- 2 degree)



Ill try both, maybe the unit I got somewhat defective

Cpu at 40° while gaming is really low, some phones hit 85°, of course they will throttle after that.

 

[humustz]

Cpu at 40° while gaming is really low, some phones hit 85°, of course they will throttle after that.

yeah. Thats why when the phone shut down after reach 40 centigrade.
its confusing since the thermal threshold should not be that low

 

[etcrush]

same problem here
freez then reboot in heavy games
temperature around 40-50
factory reset doesnt help