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OWNICE K7 (C970) (TS10) uis7862

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April Tang

Senior Member
Dec 22, 2014
55
44
I've installed an Ownice K7 but it is giving me nothing but problems.
I've tried a full factory reset. The seller provided me with system "TS10.1.2_20210521.142529_WINDOW-OLS10" and I installed it, and also reinstalled all the original apps.

I'm a bit out of my depth here; but I'm hoping someone has experience with some of these issues or can at least offer some suggestions.

I installed a Verizon 4G SIM card and it shows up in the settings; however it will not properly connect.

The Verizon tech said that according to my IMEI number, my device is carrier locked. But they have no idea to what carrier..?? The unit was supposedly shipped straight to my home from the factory in China, so I don't know how to proceed with that.

Although the unit has the carplay capability built in, I cannot get it to work. The TLink app randomly says 'err: no MFI chip' or just 'waiting' depending on how I am connected to my iPhone; either by USB, or phone WIFI tethering, or both.

The EasyCon app that was provided does not work; so I cannot connect and share my phone screen regardless of how my phone is connected.

Phone calls I place from my phone while connected to bluetooth do work through the head unit; but I cannot place calls using the head unit itself.

There are 2 different bluetooth connections with the head unit; carkit_blink and Topway. Its not clear what the difference is. I can connect to both of them with my phone, even at the same time - but I don't know what the reason is.

And this one is super puzzling... When starting a new navigation route, the google maps app user interface shows up with only a moving birds eye overhead view of the route and no other interface controls. Shifting the car into reverse and back to drive (while stationary) allows the proper navigation interface to appear... with the forward perspective map view and other interface options that match the google maps interface on my other mobile devices. But it reverts back to the stripped view upon any screen change or app switch. Its a horrible experience for normal use and so confusing.

I've spend dozens of hours and multiple evenings waiting for the responses to messages to the seller. If anyone here can offer any insight into these issues or suggestions to try, I would be very grateful. I'm at my wits end.
Did you pay extra cost to buy the built-in CarPlay & Android Auto function? Cannot use CarPlay & Mirrorlink at the same time, help the below videos help you!

How to Use CarPlay & Android Auto for K6-Plus_K7_G70_C970:

How to Use Mirrorlink for K6-Plus_K7_G70_C970

How to Change IMEI for K6-Plus_K7_G70_C970
 

April Tang

Senior Member
Dec 22, 2014
55
44
Read some time ago something like:

"Ask your wife to take the pin and press RST button while you put off the positive from the car's battery (at least) 10 seconds (or more) and then put back the positive to battery, and ask your wife to release the RST button, the radio starts in recovery".

Don't forget to insert your USB stick before all that process

A thing like that but maybe in another words

Give it a try fellow !
Post the reply from Ownice for your reference.

How to do Forced Update for Ownice K7 K6-Plus:

Attention: Wrong update files and wrong steps which will cause the head unit go dead,and cannot be powered on any more. Please do not update the system except that you got the right files and the right working steps from the seller.

Please be informed that the update files for different series/items are very different, for example: file for 1280*720 & 1024*600 is different, file for item with 360 camera or without is different. In order to offer you the right files, we must get the below information from you:
  • PHOTO of the "setting --> about" interface which we can see the MCU & SYSTEM VERSION.
  • If your device cannot power on any more, please provide us ORDER# or BARCODE#. (Barcode No. stuck on the package box and on the back side of head unit)
 

mariodantas

Senior Member
Post the reply from Ownice for your reference.

How to do Forced Update for Ownice K7 K6-Plus:

Attention: Wrong update files and wrong steps which will cause the head unit go dead,and cannot be powered on any more. Please do not update the system except that you got the right files and the right working steps from the seller.

Please be informed that the update files for different series/items are very different, for example: file for 1280*720 & 1024*600 is different, file for item with 360 camera or without is different. In order to offer you the right files, we must get the below information from you:
  • PHOTO of the "setting --> about" interface which we can see the MCU & SYSTEM VERSION.
  • If your device cannot power on any more, please provide us ORDER# or BARCODE#. (Barcode No. stuck on the package box and on the back side of head unit)
Thanks for sharing
 

drisslar

Member
Apr 23, 2021
23
7
morocco
Post the reply from Ownice for your reference.

How to do Forced Update for Ownice K7 K6-Plus:

Attention: Wrong update files and wrong steps which will cause the head unit go dead,and cannot be powered on any more. Please do not update the system. except that you got the right files and the right working steps from the seller.

Please be informed that the update files for different series/items are very different, for example: file for 1280*720 & 1024*600 is different, file for item with 360 camera or without is different. In order to offer you the right files, we must get the below information from you:
  • PHOTO of the "setting --> about" interface which we can see the MCU & SYSTEM VERSION.
  • If your device cannot power on any more, please provide us ORDER# or BARCODE#. (Barcode No. stuck on the package box and on the back side of head unit)
unfortunately I have updated incorrectly and I have a black screen the provider does not want to help me. can I root it or loose it and with what software.i have ts 10 UIS7862 (Unisoc ums512)
 

klutzak

Member
Jun 6, 2021
13
2
Did you pay extra cost to buy the built-in CarPlay & Android Auto function? Cannot use CarPlay & Mirrorlink at the same time, help the below videos help you!

How to Use CarPlay & Android Auto for K6-Plus_K7_G70_C970:

How to Use Mirrorlink for K6-Plus_K7_G70_C970

How to Change IMEI for K6-Plus_K7_G70_C970
I have gotten the mirrorlink to work now.

CarPlay: I had originally purchased a K6+ unit with CarPlay; but I changed my order to a K7 unit and did not realize that the K7 did not also come with CarPlay like the K6+ did... my fault for not reading the description more carefully. I do really want CarPlay to work; its one of the main reasons I decided to install a new head unit in the first place. But I'm not sure how at this point other than to ship the unit back to the seller. I don't know of any dongle to solve the problem..?

4G data SIM: I changed the IMEI number as the video showed; but it did not solve my problem with my Verizon 4G SIM card not working. I did get a message back from the seller saying that I should try a 'Sprint SIM card instead.' That is incredibly irritating because I am a Verizon customer; signing up with a new carrier would cost a lot more money. No where in the product listing does it say this unit only works with Sprint, or I would have purchased a different brand. Getting 4G data in my car was the OTHER main reason I decided to install a new head unit.

As for the other strange glitch with Google Maps, I'm attaching 2 screen shots - the only difference is that the one with the correct active navigation interface was taken after shifting into REVERSE (and showing the rear camera) and then back into park/drive.

There gear shifter works correctly by showing the rear camera when put into Reverse; but could it be that there is a wire that I have to connect to the gear shifter to get the google maps to show the correct screen without having to shift into reverse?

Well, if ANYONE has any other ideas to FIX my 4G Verizon SIM card; or get my Google Maps to show up correctly without having to stop the car and put it into Reverse; I would be very grateful.
 

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firstbob

Member
Jun 4, 2021
47
8
I have gotten the mirrorlink to work now.

CarPlay: I had originally purchased a K6+ unit with CarPlay; but I changed my order to a K7 unit and did not realize that the K7 did not also come with CarPlay like the K6+ did... my fault for not reading the description more carefully. I do really want CarPlay to work; its one of the main reasons I decided to install a new head unit in the first place. But I'm not sure how at this point other than to ship the unit back to the seller. I don't know of any dongle to solve the problem..?

4G data SIM: I changed the IMEI number as the video showed; but it did not solve my problem with my Verizon 4G SIM card not working. I did get a message back from the seller saying that I should try a 'Sprint SIM card instead.' That is incredibly irritating because I am a Verizon customer; signing up with a new carrier would cost a lot more money. No where in the product listing does it say this unit only works with Sprint, or I would have purchased a different brand. Getting 4G data in my car was the OTHER main reason I decided to install a new head unit.

As for the other strange glitch with Google Maps, I'm attaching 2 screen shots - the only difference is that the one with the correct active navigation interface was taken after shifting into REVERSE (and showing the rear camera) and then back into park/drive.

There gear shifter works correctly by showing the rear camera when put into Reverse; but could it be that there is a wire that I have to connect to the gear shifter to get the google maps to show the correct screen without having to shift into reverse?

Well, if ANYONE has any other ideas to FIX my 4G Verizon SIM card; or get my Google Maps to show up correctly without having to stop the car and put it into Reverse; I would be very grateful.

From the screenshots, it appears you're in USA. It could be that that bands required for 4G are not supported. My fried is using prepaid Sprint SIM from Red Pocket - you can get them cheap from ebay.
 

klutzak

Member
Jun 6, 2021
13
2
From the screenshots, it appears you're in USA. It could be that that bands required for 4G are not supported. My fried is using prepaid Sprint SIM from Red Pocket - you can get them cheap from ebay.
Yes, in the US. I tried to account for that when ordering from AliExpress... but I just don't have experience anticipating possible US-centric glitches. the ordering dynamic, customer service expectations, and of course delivery time-frames are all so different from Amazon, which is my usual go-to mass retailer.

I'll try Red Rocket pre-paid; Thanks for the info!! The cost will net out to be about the same; although the data isn't unlimited like my Verizon account so I probably won't be able to set up a mobilel hotspot inside my car, LOL.

As for the Maps UI weirdness; it was being caused by the poorly designed Ownice Launcher app. I guess launcher's 'skin' the maps app to customize it to their functionality..? I installed an alternate launcher via the Play store and the useless UI doesn't take over anymore.
 

mastrv

Senior Member
Jul 1, 2010
156
41
I have a different head unit, TEyes SPro. In my head unit, the same occurred, the head unit did not support the 4G bands used by my carrier. I finally decided to just use my phone as the hotspot and then have the head unit connect to the WiFi hotspot on my phone. Works fine.

If you need to have the SIM in the head unit, it's much better to have the external SIM card adapter if you need to remove or replace the SIM card. This avoids having to remove the head unit whenever some kind of SIM card issue occurs.
 

firstbob

Member
Jun 4, 2021
47
8
Yes, in the US. I tried to account for that when ordering from AliExpress... but I just don't have experience anticipating possible US-centric glitches. the ordering dynamic, customer service expectations, and of course delivery time-frames are all so different from Amazon, which is my usual go-to mass retailer.

I'll try Red Rocket pre-paid; Thanks for the info!! The cost will net out to be about the same; although the data isn't unlimited like my Verizon account so I probably won't be able to set up a mobilel hotspot inside my car, LOL.

As for the Maps UI weirdness; it was being caused by the poorly designed Ownice Launcher app. I guess launcher's 'skin' the maps app to customize it to their functionality..? I installed an alternate launcher via the Play store and the useless UI doesn't take over anymore.
Just to correct what I wrote earlier - the sim that works for my friend is not from Sprint - it's actually t-mobile. Liberty Wireless has 30 day free trial right now - might be worth using that for testing since they are MVNO on t-mobile network.
 

sergente78

Senior Member
May 1, 2021
64
3
The light when on is ok but jf i press touch button not work . I have open factory but not is possible associate function. The button not is pressable
 

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  • 1
    Please how do I activate 360⁰ camera on k7. After reset it's asking for activation
  • 3

    The seller replied within half a day.
    Sent the missing firmware as of 05.21 as well as the system apps,
    Availability:

    You have also sent an exact description of the update. I know you know! But it might help someone else!
    "System Upgrade
    1. Make sure USB Flash Drive type 3.0 or above
    2. Format USB Flash Drive on PC -- Choose file type FAT32
    3. Download upgrade file, unzip the file on PC directory
    4. Copy files from unzip folder to USB Flash Drive root directory
    5. Unplug all USB connected devices, plug the USB flash drive to normal USB port (Do not use quick charge port)
    6. Enter File Manager App to make sure upgrade files in USB Flash Drive
    7. Enter Settings--System--System Upgrade--System Local Upgrade
    8. Choose "wipe data and format flash", then choose "USB" to start upgrading, it takes about 6 minutes.
    9. After enter into the main interface, it starts automatic initialization, wait about 1 minute here untill initialization completed.
    10. Do "Reset" the machine
    11. Install APK files as needed There is a video to show you how to do update :
    After update some system app will be deleted you can download the install file in this "

    Thank you for your help!
    3
    I don"t understand why apps go away? Are these apps not included in the firmware? If not, where are these apps stored? I reflashed with the old firmware, but not get this app back.
    In your picture, the application that is installed when choosing your car in the can-bus selection menu
    2
    Hello fellows, Magisk 23 released

    I tried to root the TS10 boot image with Magisk 23 but it does not work yet (unit enters in bootloop mode) even if the magisk log says that the image was rooted

    Using the same method as for the TS9 firmware
    1-) K_support tool to decrypt the boot image
    2-) Magisk 23 to patch the boot.img
    3-) K-support to crypt the patched image
    4-) USB key (with patched boot image) attached to unit
    5-) Key1 cable to ground and pin in reset hole

    ---- Flash DONE. ----

    but nothing more (bootloop)

    I revert the original boot and recover the headunit with no issues

    In my very own opinion, I think that there's another some kind of protection after boot that inhibits the firmware to continue loading

    Keep searching !
    2
    im new to this, i just got the k7 w/360 cam. do you guys know a way to change whats on the main screen to show something. like dvr on the top left.
    does your HU also take forever to load because it loads the 360 cam? is there a way to disable that?
    I'malso searching a wai to send the 360camera startup to the background

    Their launcher is customizable, but only for links located in bottom, if you need more control over the main interface, go to the Play Store and search for car launchers, you have many
    2
    This is my firmware. Can you look for different with yours?
    I'm Korean. It's night and rainy... TT . I can't go out to parking lot.... don't have an umbrella. I will massage to you about firmware i recieved.